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"Well trained staff. Well appointed rooms "

"Over all good. On condition, one of our two rooms had a problem with the wet room drain not flowing away properly. Soon resolved by maintenance "

"Good stay and excellent spa treatments."

"Great location for west quay shopping centre. Great hotel for pre stay before a cruise as close to the terminals. Onsite parking but if full can park next door at shopping centre. Free welcome drink is nice touch. Lights under bed light up if going to the bathroom in middle of night. Very handy"

"This Was a very nice place to stay the night before our cruise. Everything was very clean and the bed was comfortable."

"Our visit to Bath was short, but very sweet! The hotel was great! We enjoyed the spa in the morning and shopping and sightseeing in the afternoon. The rooms are beautifully decorated very comfortable."

"Location was perfect "

"One night stay prior to getting Cruise from Southampton, comfortable beds, good shower , good size bathroom. Room a bit tired looking could do with a makeover, carpet very stained . Room clean enough. Would have been nice to been provided with Biscuits on the courtesy tray. Ate in last night very basic choice but was tasty. Good Breakfast lots of choices. "

"Lovely hotel for a visit to the beautiful city of Bath."