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ARCOTEL Castellani Salzburg

4.0 star property
Eco-certified hotel connected to the convention centre in Salzburg with 2 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ARCOTEL Castellani Salzburg

Terrace/patio
Reception
Exterior
Premium bedding, in-room safe, blackout curtains, soundproofing
City view from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Gym
  • Breakfast available
  • Room service
The price is €122
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
Alpenstrasse 6, Salzburg, Salzburg, 5020

What's nearby

  • Fortress Hohensalzburg - 16 min walk - 1.4 km
  • Salzburg Cathedral - 17 min walk - 1.5 km
  • Salzburg Christmas Market - 19 min walk - 1.6 km
  • Mozart's Birthplace - 3 min drive - 2.1 km
  • Mirabell Palace and Gardens - 3 min drive - 2.6 km

Getting around

  • Salzburg Aigen S-Bahn - 5 min drive
  • Salzburg Aiglhof Station - 6 min drive
  • Salzburg (SZG-W.A. Mozart) - 21 min drive

Restaurants

  • ‪220 Grad Nonntal - ‬11 min walk
  • ‪Chinesische Mauer Chinarestaurant Lin - ‬3 min drive
  • ‪Steinlechner Jedermann's Wirtshaus - ‬2 min drive
  • ‪Unikum - ‬9 min walk
  • ‪Ben's Cafe - ‬2 min drive

About this property

ARCOTEL Castellani Salzburg

Upscale eco-certified hotel near Salzburg Cathedral
Located close to Salzburg Christmas Market, ARCOTEL Castellani Salzburg provides a terrace, a garden and a library. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and al fresco dining. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • A TV in reception, a porter/bellboy and a front desk safe
  • Multilingual staff, a ballroom and a computer station
Room features
All 154 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Highchairs, children's books and art supplies
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • 48-inch LED TVs with satellite channels
  • Rollaway/extra beds, electric kettles and heating

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 23 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 22 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Da Capo Bar
  • Restaurant Eschenbach
  • Restaurant Salieri

Family friendly

  • Art supplies
  • Children's books
  • Free cot
  • Highchair
  • Laundry facilities
  • Rollaway/extra bed
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,983 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per stay
  • A tax is imposed by the city: EUR 1.85 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Covered self-parking fee: EUR 23 per day
  • Pet fee: EUR 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Castellani Parkhotel
Castellani Parkhotel Hotel
Castellani Parkhotel Hotel Salzburg
Castellani Parkhotel Salzburg
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Hotel
ARCOTEL Castellani Salzburg
ARCOTEL Castellani
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Salzburg Salzburg
ARCOTEL Castellani Salzburg Hotel Salzburg

Frequently asked questions

Is ARCOTEL Castellani Salzburg pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day.

How much does it cost to stay at ARCOTEL Castellani Salzburg?

As of 11 Dec 2024, prices found for a 1-night stay for 2 adults at ARCOTEL Castellani Salzburg on 19 Dec 2024 start from €117.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ARCOTEL Castellani Salzburg?

Self-parking is available for EUR 23 per day.

What time is check-in at ARCOTEL Castellani Salzburg?

Check-in begins at 3:00 PM.

What time is check-out at ARCOTEL Castellani Salzburg?

Checkout is at 11:00 AM.

Where is ARCOTEL Castellani Salzburg located?

Located in Salzburg-Süd, this eco-certified hotel is within 1 mile (2 km) of Nonnberg Abbey, Salzburg Cathedral and Salzburg Christmas Market. Stift Nonnberg and Mozart Monument are also within 1 mile (2 km). Salzburg Aigen S-Bahn is 20 minutes by foot.

ARCOTEL Castellani Salzburg Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 238 out of 548 reviews" "
Rating 8 - Good. 207 out of 548 reviews" "
Rating 6 - Okay. 71 out of 548 reviews" "
Rating 4 - Poor. 19 out of 548 reviews" "
Rating 2 - Terrible. 13 out of 548 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 1 night in Oct 2024

8/10 Good

Andreas

Stayed 1 night in Aug 2024

6/10 Okay

Lorraine

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
All good except for air conditioning
We enjoyed just about everything here… except for the air conditioning. We could not get it below 23° no matter how we tried. Bed was comfy, bathroom was clean and the hotel itself is a solid 15-20 min walk from the main attractions in Salzburg. There are no refrigerators in the room . The breakfast is expensive, so we did not partake but dinner was quite delicious and worth the price. Parking is also not cheap and more expensive if you park in the garage (which is silly because sometimes the outdoor parking lot is full). The gym contains some cardio machines, free weights and one cable machine. Overall we enjoyed our stay, but the AC was an issue in the incredibly hot summer.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nathan, West Springfield

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kayla

Stayed 1 night in Aug 2024

10/10 Excellent

Simone

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here, it has easy access to public transportation to the city center. Breakfast was great with a wide variety of options for food and drinks, it provided a good start to the day. Beautiful grounds as well. Staff was great too! Would definitely stay here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The property is lovely and the room is very comfortable. The staff are also phenomenal. We dropped a necklace down the drain in the sink and Victoria helped us fish it out - she was incredible kind, patient and innovative with her problem solving. The hotel is lucky to have her on staff there!
Stayed 1 night in Jul 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was great & staff very helpful with sites to visit in the rain. We really liked the location walkable to downtown. Highly recommend this property.
Stayed 1 night in Jun 2024

10/10 Excellent

Hongming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities
Different !
Stayed 1 night in Dec 2023

8/10 Good

Arlene

Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel and the area
Stayed 5 nights in Dec 2023

6/10 Okay

Amandeep

Travelled with partner
Liked: Cleanliness, amenities
To order room service, one has to go down to the reception. No intercom. Maintenance issue was not resolved even after asking for two days. Finally gave up on it. Breakfast selection can be better.
Stayed 3 nights in Dec 2023

2/10 Terrible

Karen

Disliked: Staff & service
Horrible staff and customer service. Snow storm prevented travel to hotel area. Snow storm was on news. Attempted to call the hotel without any answer, emailed them without a response. Finally received a response telling me they couldn't help me because i booked through a third party. Was charged full price to include five breakfasts we were not there to have. Refused to be helpful in any way. The storm made local news today showing how it shut down all trains to the area. I will never book with this chain again. So unprofessionalism. Stay away if you want good customer service

2/10 Terrible

Karen

Travelled with family
Disliked: Staff & service
Horrible customer service. Tried calling the property numerous times when all the trains were canceled due to a snow storm. They did not answer the phone and then charged me the full rate stating i did not cancel in time. I will be sure to never book through this chain again.

10/10 Excellent

BYOUNGJUNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

BYOUNGJUNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel, lovely room. Our only feedback to stop it being a 5 was that the shower could of been better - quite a minor thing but when walking round in cold we both enjoy hot shower when back. Hotel spotlessly clean too, we really enjoyed our time in the hotel and Salzburg.
Stayed 2 nights in Nov 2023

4/10 Poor

Martin

Stayed 1 night in Oct 2023

10/10 Excellent

Ian

Stayed 1 night in Sep 2023

8/10 Good

Joanne

Stayed 2 nights in Sep 2023

6/10 Okay

Kathy

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for visiting Salzburg
Very pleasant stay, clean and room very nice
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nice, but not great
Decent place, and close enough to central Salzburg that we could walk everywhere. There's also a parking lot right in front of the hotel, which is super convenient if you're driving. Shower is very small so expect to make a mess The guy who checked us in was not very friendly, but the woman who helped us check out was fantastic.
Stayed 1 night in Jul 2023