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Neige et Roc, The Originals Relais

4.0 star property
Family ski hotel with 2 hot tubs

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Neige et Roc, The Originals Relais

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Snow and ski sports
Suite
Breakfast, lunch, dinner served; regional cuisine
Turkish bath/hammam, sports massages, reflexology, massages

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Parking included
    Parking included
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room, Bathtub

Double Room, Bathtub

Double Room, Bathtub

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Dining table
Flat-screen TV
Clothes dryer
Bathrobes
  • 21 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Communicating Rooms Studio

Communicating Rooms Studio | Living area

Communicating Rooms Studio

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior room, southerly exposure

Superior room, southerly exposure

Superior room, southerly exposure

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Twin Room, Annex Building

In-room safe, desk, soundproofing, free WiFi

Twin Room, Annex Building

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 21 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Annex Building

Double Room, Annex Building

Double Room, Annex Building

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room, Bathtub

Triple Room, Bathtub

Triple Room, Bathtub

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Map
255 route de Taninges, Samoëns, 74340

What's nearby

  • Jaysinia Alpine Botanical Gardens - 9 min walk
  • Samoens Ski Resort - 9 min walk
  • Base de Loisir des Lacs Aux Dames - 12 min walk
  • Grand Massif Express Gondola - 18 min walk
  • Morillon Ski Resort - 6 min drive

Getting around

  • Marignier Station - 20 min drive
  • Geneva International Airport (GVA) - 68 min drive

Restaurants

  • ‪Bar le Bon Coin - ‬5 min drive
  • ‪La Reposette - ‬4 min drive
  • ‪Au Pré d'Oscar - ‬14 min drive
  • ‪L’Estanco - ‬7 min walk
  • ‪La Carline - ‬6 min drive

About this property

Neige et Roc, The Originals Relais

Upscale family-friendly hotel near Grand Massif Express Gondola
Located close to Jaysinia Alpine Botanical Gardens, Neige et Roc, The Originals Relais provides a terrace, a garden and a playground. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a free ski shuttle, ski passes and ski storage. Indulge in a massage and reflexology at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Enjoy the health club, as well as activities, such as sledging and hiking/biking. Free in-room WiFi is available to all guests, along with an arcade/games room and a library.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), an outdoor tennis court and babysitting (surcharge)
  • Ping pong, luggage storage and free newspapers
Room features
All guest rooms at Neige et Roc, The Originals Relais boast comforts, such as dressing gowns, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Changing tables, baby monitors and highchairs
  • Baths or showers, free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, balconies and toasters

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee: EUR 18 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Baby monitor
  • Baby toys
  • Babysitting (surcharge)
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Dining table
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Reflexology
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Electric kettle
  • Limited room service
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Dryer
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over

Renovations and closures

The property is closed between 4 April and 1 June.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 10 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Originals Neige Roc Samoens
Hôtel Neige et Roc Samoens
Neige et Roc
Neige Et Roc Hotel
Neige et Roc Samoens
Hotel Originals Neige Roc
Originals Neige Roc Samoens
Originals Neige Roc
Neige et Roc The Originals Relais
Neige et Roc, The Originals Relais Hotel
Neige et Roc, The Originals Relais Samoëns
Neige et Roc, The Originals Relais Hotel Samoëns

Frequently asked questions

Does Neige et Roc, The Originals Relais have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM to 7:30 PM.

Is Neige et Roc, The Originals Relais pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Neige et Roc, The Originals Relais?

Self-parking is free at this property.

What time is check-in at Neige et Roc, The Originals Relais?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Neige et Roc, The Originals Relais?

Checkout is at 10 AM.

Where is Neige et Roc, The Originals Relais located?

Located near the slopes, this Samoëns hotel is in the mountains, within 1 mi (2 km) of Jaysinia Alpine Botanical Gardens and Grand Massif Express Gondola, and close to winter sports, such as cross-country skiing and snowshoeing. Lac de Joux Plane and Sixt-Fer-a-Cheval Nature Reserve are also within 9 mi (15 km).

Neige et Roc, The Originals Relais Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 57 out of 92 reviews" "
Rating 8 - Good. 29 out of 92 reviews" "
Rating 6 - Okay. 4 out of 92 reviews" "
Rating 4 - Poor. 0 out of 92 reviews" "
Rating 2 - Terrible. 2 out of 92 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Rupert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely owners. A little distance from the ski lift but regular bus or short walk was fine. Very comfortable and good restaurant. Recommended.
Stayed 4 nights in Mar 2024

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best family run hotel
Couldn’t fault the hotel in anyway. Would go back tomorrow
Stayed 4 nights in Feb 2024

8/10 Good

MICHAEL

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feedback
Great location, ski bus stop right outside. Heated and easy accessible ski / boot locker room. Rooms quiet and comfortable. Overall fantastic stay!
Stayed 7 nights in Feb 2024

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Alpine Hotel, great hosts
Only thing is the pool is too cold for the weather, I would rather it to be a few degrees warmer
Stayed 1 night in Jan 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel
Great location next to the ski bus stop. The hotel manager and his wife were very friendly and helpful when there was a problem with the ski lift operations.
Stayed 3 nights in Mar 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and welcoming - top service!
Very warm and welcoming , loved our stay and the hotel was perfect. Clean, friendly and perfect for a weekend on the slopes
Stayed 3 nights in Mar 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Small family run hotel everything was really good.
Stayed 4 nights in Feb 2023

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice comfy hotel, with a fantastic spa area. Really have to say thankyou to the staff who were incredibly helpful throughout Thank you
Stayed 2 nights in Feb 2023

8/10 Good

Rupa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
We had an OK stay however we felt the hotel was too busy and there were too many people at the swimming pool/sitting area - there was no social distancing going on - so we didn't feel comfortable about using this facility, which was why we decided to book to stay there in the first place, so that was frustrating! The staff were nice, not very communicative however. The biggest problem however was the lack of air conditioning in the rooms - our room also had a room which got the afternoon/evening sun - it was like a sauna - overnight it was very difficult to sleep in such hot conditions. We also had the world's smallest toilet. However our bathroom had a bath so it was a nice luxury to draw a bath in the morning and open the windows to see the beautiful scenery. Dinner in the eve was nice, service was good, food good but portions a bit small, prices in line with the area. Overall nice enough and in a quite location, but it felt small and claustraphobic inside - wouldn't stay here again.
Stayed 1 night in Jul 2021

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Very nice hotel. Great location. Plenty parking. Lovely owners. Would book again. Only downside, breakfast very overpriced.
Stayed 8 nights in Feb 2020

10/10 Excellent

Adam, TX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great property! Close to everything and the staff bent over backwards to make sure the guests were taken care of.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outstanding. Location, jacuzzi and sauna, food, service.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic new spar plus swimming pool. Very helpful staff and excellent food
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and decent size room and big bathroom. Great location. I thought that food was great but overpriced. How can you charge €10 for a ham sandwich?
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The accomdation and staff and the meals we had were lovely, we cant fault anything other than the cost of breakfast was a bit high but thats a minor thing, but we were charged local taxes when paying but the e mail from yourselves said included taxes, other than that it was fantastic and we will be back next year to try the self catering when we go skiing, regards Kevin and Wendy Whitlocke
Stayed 7 nights in Mar 2019

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel in a great location. Fab food and great bar, would recommend for a great alpine skiing experience
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well furnished and clean, friendly staff and excellent breakfast. The last night was windy and the window shutters kept us awake banging in the wind.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprising amount of space in studio for 2. Well equipped kitchenette, lovely bath, comfortable bed! Huge balcony with a little late afternoon sun in February!
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night. Not a fan in Fondue etc so ate in town. It was a stopover hotel. Staff friendly and helpful. It was fine.
Stayed 1 night in Feb 2019

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019