SureStay Plus by Best Western San Antonio Fort Sam Houston

2.5 star property
San Antonio hotel in Park Village with free breakfast and 24-hour fitness centre

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for SureStay Plus by Best Western San Antonio Fort Sam Houston

Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily continental breakfast
Front of property
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Suite, Multiple Beds, Accessible, Non Smoking (with Sofabed) | Bathroom

Reviews

7.0 out of 10

Good

Popular amenities

6.8 out of 10
Guest amenities rating.
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
The price is €72
includes taxes & fees
1 Oct - 2 Oct
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Room options

Available filters for rooms
Showing 6 of 6 rooms

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Full-sized fridge/freezer
TV
Sofa bed - double
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Full-sized fridge/freezer
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Full-sized fridge/freezer
TV
Sofa bed - double
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Full-sized fridge/freezer
TV
Sofa bed - double
Blackout curtains
Hairdryer
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Full-sized fridge/freezer
TV
Sofa bed - double
Blackout curtains
Hairdryer
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Full-sized fridge/freezer
TV
Sofa bed - double
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Map
6900 N Interstate 35, San Antonio, TX, 78218

What's nearby

  • Morgan's Wonderland - 6 min drive
  • Brooke Army Medical Center - 7 min drive
  • Frost Bank Center - 9 min drive
  • San Antonio Zoo and Aquarium - 10 min drive
  • River Walk - 11 min drive

Getting around

  • San Antonio Station - 11 min drive
  • San Antonio International Airport (SAT) - 10 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Whataburger - ‬16 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Las Palapas - ‬2 min drive
  • ‪Dutch Bros Coffee - ‬17 min walk

About this property

SureStay Plus by Best Western San Antonio Fort Sam Houston

Hotel near Frost Bank Center
Free continental breakfast, laundry facilities and a 24-hour gym are just a few of the amenities provided at SureStay Plus by Best Western San Antonio Fort Sam Houston. Free WiFi in public areas, with a speed of 25+ Mbps, and a 24-hour business centre are available to all guests.
Other perks include:
  • A seasonal outdoor pool with sunloungers
  • Free self-parking
  • A computer station, a 24-hour front desk and a lift
  • 1 meeting room, a banquet hall and multilingual staff
Room features
All 66 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as desk chairs and WiFi.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with cable channels
  • Wardrobes/cupboards, LED light bulbs and full-sized fridge/freezers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 36 kg per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Cleaning fee: USD 150 per accommodation, per week (varies based on the length of stay).

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal outdoor pool opens in May
Pool access available from 10:00 AM to 10:00 PM
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SureStay Plus by Best Western San Antonio Fort Sam Houston Hotel

Frequently asked questions

Does SureStay Plus by Best Western San Antonio Fort Sam Houston have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at SureStay Plus by Best Western San Antonio Fort Sam Houston?

As of 30 Sept 2024, prices found for a 1-night stay for 2 adults at SureStay Plus by Best Western San Antonio Fort Sam Houston on 1 Oct 2024 start from €72.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus by Best Western San Antonio Fort Sam Houston pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 25 per pet, per day. Service animals are exempt from fees.

How much is parking at SureStay Plus by Best Western San Antonio Fort Sam Houston?

Self-parking is free at this property.

What time is check-in at SureStay Plus by Best Western San Antonio Fort Sam Houston?

Check-in begins at 3:00 PM. Early check-in is available for a fee of USD 25.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay Plus by Best Western San Antonio Fort Sam Houston?

Checkout is at 11:00 AM. Late checkout is available for USD 25.00 (subject to availability).

Where is SureStay Plus by Best Western San Antonio Fort Sam Houston located?

Located in Park Village, this hotel is 2.3 mi (3.7 km) from Joint Base San Antonio and within 6 miles (10 km) of San Antonio River and Morgan's Wonderland. Brooke Army Medical Center and Marion Koogler McNay Art Museum are also within 6 miles (10 km).

SureStay Plus by Best Western San Antonio Fort Sam Houston Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 156 out of 486 reviews" "
Rating 8 - Good. 112 out of 486 reviews" "
Rating 6 - Okay. 83 out of 486 reviews" "
Rating 4 - Poor. 50 out of 486 reviews" "
Rating 2 - Terrible. 85 out of 486 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Robin

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were musky and furniture was old, comfy beds and AMAZING Staff.
Stayed 1 night in Sep 2024

6/10 Okay

Baudel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Nesesitan mas variedad en el almuerzo,mas shampoo y acondicionador en el baño,el baño no contaba con secador para el cabello. Personal atento y muy amable
Stayed 1 night in Sep 2024

6/10 Okay

CARLOS

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Okay place to stay. Rooms didn’t look like shown in pictures
Stayed 3 nights in Aug 2024

6/10 Okay

Monique

Travelled with family
I was okay!!!
Stayed 1 night in Aug 2024

6/10 Okay

Claudia

Travelled with family and small children
Liked: Staff & service
The room didn’t look like in the pictures in person.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing stay
Stayed 1 night in Jul 2024

8/10 Good

Inocencio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not comen
Stayed 1 night in Jul 2024

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder night staff
Stayed 2 nights in Jul 2024

2/10 Terrible

Diego

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Rosemary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 2 nights in Jul 2024

2/10 Terrible

Yadira

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This property was very dirty, we had pubic hair on the beds, duck tape to keep the curtains up, stains on the walls and pull out sofa had red stains on it. Worker offered us a 2nd room and its worse than the 1st room. When we pulled up we were met with 5 homeless/crackhead sitting outside of hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Luz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okk. Place stay for the price
Stayed 1 night in Jun 2024

2/10 Terrible

Debra

Travelled with family
Disliked: Amenities
Room window was broken, you could hear everything. The blinds were broken. The room smelled like dampness.
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was awsome
Stayed 3 nights in Jun 2024

6/10 Okay

Abel

Disliked: Property conditions & facilities
The property is located in a very shady area. Was approached by street beggars 3 times in my 3 night stay. The rooms themselves are about what you would expect at like a motel 6. Since we traveling with a little one it was not up to my standard. If it was just me and the hubs and only needing a place to lay my head, I'd be ok with it for the price but I had selected this hotel because of the full fridge and stove and microwave in the suite thinking we'd get groceries and eat there...we did not. the counters were gross and the sink looked like it had never been cleaned. The fridge had a smell and wasn't clean either. The sofabed had a "stinky foot smell". The breakfast spread was awful but free. If you are on a budget its OK, but if you have littles, I'd bring disinfectant. ONLY PLUS: Pool was on the side of the building that was nicely shaded,
Stayed 3 nights in Jun 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Angelica

Stayed 4 nights in Jun 2024

2/10 Terrible

Christopher

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The floors in the room were very dirty. The first room that I got the door didn’t even lock you could just push the door open. The lighting was very horrible In the room as well. Over all very dissatisfied with my stay I will never stay there again. Sorry but true
Stayed 1 night in Jun 2024

6/10 Okay

Renee

Travelled with partner
Disliked: Property conditions & facilities
Old hotel. Needs some TLC. Pillows lumpy. Room was spacious and clean. Area did not look safe to walk around in. Would not stay here again
Stayed 3 nights in Jun 2024

6/10 Okay

Charles

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
This hotel is in the hood and business area , also they charge a room fee as a deposit and upon leaving the will check room and maybe return fee still waiting on me refund.
Stayed 1 night in Jun 2024

10/10 Excellent

Shaun

Stayed 1 night in May 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking and pet friendly!
Stayed 2 nights in Jun 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024