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Sheraton Puerto Rico Resort & Casino

4.0 star property
Bayside San Juan hotel in Santurce with 4 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Puerto Rico Resort & Casino

Beach nearby, free beach shuttle, beach towels
Aerial view
Meeting facility
Exterior
Property amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Pet-friendly
  • Breakfast available
  • Room service
The price is €391
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, Bay View

Superior Room, 1 King Bed, Non Smoking, Bay View

Superior Room, 1 King Bed, Non Smoking, Bay View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 29 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Bay View

View from property

Superior Room, 2 Queen Beds, Bay View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, City View (Hearing Accessible)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, City View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View (Hearing Accessible)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, City View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Bay View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Bay View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Separate bedroom
  • 63 sq m
  • Bay view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking

55-inch LED TV with cable channels, TV

Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 93 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking, Bay View

Presidential Suite, 2 Bedrooms, Non Smoking, Bay View

Presidential Suite, 2 Bedrooms, Non Smoking, Bay View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 210 sq m
  • Bay view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Bay View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Bay View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Bay View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 29 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area

Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • 91 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Bay View (Balcony)

Deluxe Room, 2 Queen Beds, Non Smoking, Bay View (Balcony)

Deluxe Room, 2 Queen Beds, Non Smoking, Bay View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View

Executive Suite, 1 Bedroom, Non Smoking, City View | View from room

Executive Suite, 1 Bedroom, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
200 Convention Boulevard, San Juan, 00907

What's nearby

  • Distrito T-Mobile - 3 min walk
  • Puerto Rico Convention Center - 4 min walk
  • Pan American Pier - 10 min walk
  • Port of San Juan - 3 min drive
  • Escambron Beach - 5 min drive

Getting around

  • Hato Rey Station - 5 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive

Restaurants

  • ‪Choices Sheraton - ‬1 min walk
  • ‪Medalla Arena - ‬5 min walk
  • ‪Sazon Cocina Criolla - ‬4 min walk
  • ‪La Central by Mario Pagan - ‬5 min walk
  • ‪Pudge’s Pizza - ‬4 min walk

About this property

Sheraton Puerto Rico Resort & Casino

Upscale family-friendly hotel refurbished in 2023 and located near Distrito T-Mobile
Located close to Puerto Rico Convention Center and Coca-Cola Music Hall, Sheraton Puerto Rico Resort & Casino provides a casino, a poolside bar and a terrace. For those looking to try their luck, this hotel boasts a sports book, 448 slot machines and 18 casino gaming tables. Treat yourself to a massage, a body scrub or a body wrap at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Brazilian cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with cabanas, sunloungers and pool umbrellas
  • Full breakfast (surcharge), valet parking (surcharge) and express check-out
  • A water dispenser, a lift and a TV in reception
  • Beach towels, concierge services and a computer station
  • Guest reviews speak highly of the helpful staff and location
Room features
All 503 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with spring water baths and designer toiletries
  • 55-inch HDTVs with cable channels
  • Mini fridges, free infant beds and coffee/tea makers

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Parking on site (USD 20 per night)
  • Valet parking on site (USD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 34 for adults and USD 12 to 17 for children
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Choices
  • Texas de Brazil
  • The Bay Pool Bar & Grille
  • The Cafe

Things to do

  • 18 gaming tables
  • 24-hour gym
  • 448 slot machines
  • Casino (21,000 square feet of space)
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Paddleboard
  • Sportsbook
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Computer station
  • Conference centre (41,463 square foot of space)

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Spring water bathtub
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150, per accommodation, per stay, plus a deposit of USD 20 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 32 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 49.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16.00 to 34.00 for adults and USD 12.00 to 17.00 for children
  • Self-parking fee: USD 20 per night
  • Valet parking fee: USD 28 per day (in/out privileges)
  • Pet deposit: USD 20 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Puerto Rico Casino
Sheraton Puerto Rico Hotel & Casino
Sheraton Puerto Rico Hotel And Casino
Sheraton Puerto Rico Hotel San Juan
Sheraton Puerto Rico Hotel Casino San Juan
Sheraton Puerto Rico Hotel Casino
Sheraton Puerto Rico Casino San Juan
Sheraton Puerto Rico Hotel San Juan

Frequently asked questions

Does Sheraton Puerto Rico Resort & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Sheraton Puerto Rico Resort & Casino?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Sheraton Puerto Rico Resort & Casino on 12 Jan 2025 start from €342.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Puerto Rico Resort & Casino pet-friendly?

Yes, Sheraton Puerto Rico Resort & Casino allows cats and dogs (limit 2 total) with a maximum weight of up to 32 kg per pet. There's a deposit of USD 20 per night and a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Puerto Rico Resort & Casino?

Self-parking is available for USD 20 per night. Valet parking is available for USD 28 per day.

What time is check-in at Sheraton Puerto Rico Resort & Casino?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Sheraton Puerto Rico Resort & Casino?

Checkout is at 11:00 AM.

Where is Sheraton Puerto Rico Resort & Casino located?

This family-friendly San Juan hotel is located near the airport, within a 5-minute walk of Distrito T-Mobile and Puerto Rico Convention Center. Coca-Cola Music Hall and Pan American Pier are also within 15 minutes.

Sheraton Puerto Rico Resort & Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 648 out of 1008 reviews" "
Rating 8 - Good. 169 out of 1008 reviews" "
Rating 6 - Okay. 97 out of 1008 reviews" "
Rating 4 - Poor. 52 out of 1008 reviews" "
Rating 2 - Terrible. 42 out of 1008 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Located within 15 minutes of all the main attractions we were interested in exploring. Great sushi bar. Great staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Gail

Stayed 3 nights in Oct 2024

10/10 Excellent

Cara

Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and courteous. They have the best tasting local food menu for room service. Really convenient dinning option with The Metropol restaurant and Texas de Brazil in the facility. The Casino was a blast with live music. The T mobile District Center has more entertaining and dinning option a small walk from there. An overall great experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mari Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, moderno, accesible, el personal muy amable,
Stayed 3 nights in Dec 2024

2/10 Terrible

Danielle

Stayed 3 nights in Nov 2024

8/10 Good

Karyn Tunstall

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The overall resort is nice; however, the mattress was too firm for my liking. Also there was a stinch as soon you get off the elevator. It was centrally located to major attractions and uber was very accessible and cost efficient. The Infiniti pool was amazing. For the number of guest in the pool they need a larger pool or another pool on the property. Also, the hot tub was not operable which was a bummer. They also have shuttle service which was great!
Stayed 4 nights in Nov 2024

10/10 Excellent

Myosotys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay! Very close to entertainment and eating places.
Stayed 1 night in Nov 2024

10/10 Excellent

Marieli

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Nov 2024

10/10 Excellent

Carmen

Liked: Cleanliness, amenities
The hotel and the service was excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Julio

Liked: Amenities, property conditions & facilities
I you have an activity in de Tmobil district very convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Cesar, Aguadilla

Stayed 1 night in Nov 2024

10/10 Excellent

Vixson

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Judysan, Sabana Grande

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the activity I wear visiting in the Convention Center. Good room size and clean.
Stayed 3 nights in Nov 2024

8/10 Good

Ernest

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with a nice casino.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniele Gina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were amazing. Very friendly
Stayed 3 nights in Nov 2024

8/10 Good

Paige

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice with a view nice pool
Stayed 3 nights in Nov 2024

10/10 Excellent

Zoribel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Nov 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice!
Stayed 3 nights in Nov 2024

10/10 Excellent

FELIX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Walking distance to all businesses in the area.
Stayed 1 night in Nov 2024

10/10 Excellent

Anihuzka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, room was very clean, personal very professional and friendly.
Stayed 10 nights in Nov 2024

10/10 Excellent

Gualberto

Liked: Cleanliness, staff & service, property conditions & facilities
Bonvoy should make wireless internet access less cumbersome.
Stayed 3 nights in Nov 2024

10/10 Excellent

Melanie

Stayed 1 night in Oct 2024

8/10 Good

mary ann

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
In casino at tables dealers weren’t friendly at all. Played at several tables and dealers were all the same unfriendly as well as drink service was almost nonexistent.
Stayed 4 nights in Nov 2024