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Hipotels Hipocampo Palace & Spa

5.0 star property
Luxury hotel with full-service spa and bars/lounges

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hipotels Hipocampo Palace & Spa

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Property entrance
2 bars/lounges, swim-up bar, poolside bar
Golf
Minibar, in-room safe, desk, free cots/infant beds

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Gym
    Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, Balcony (2 adults + 1 child)

Minibar, in-room safe, desk, free cots/infant beds

Suite, Balcony (2 adults + 1 child)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Hairdryer
Private bathroom
  • 52 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite, Balcony (3 adults)

Minibar, in-room safe, desk, free cots/infant beds

Suite, Balcony (3 adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Hairdryer
Private bathroom
  • 52 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, free cots/infant beds

Standard Double Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Hairdryer
Private bathroom
Bathrobes
Minibar
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony

Minibar, in-room safe, desk, free cots/infant beds

Double Room, Balcony

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
TV
Hairdryer
Private bathroom
Bathrobes
Minibar
  • 26.9 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Double Room Single Use, Balcony

Minibar, in-room safe, desk, free cots/infant beds

Double Room Single Use, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Hairdryer
Private bathroom
Bathrobes
Minibar
  • 26.9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, Balcony

Minibar, in-room safe, desk, free cots/infant beds

Suite, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Hairdryer
Private bathroom
  • 52 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

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About the area

Map
Carrer S'estanyol, 13, Cala Millor, Sant Llorenc des Cardassar, Mallorca, 7560

What's nearby

  • Cala Millor Beach - 4 min walk - 0.4 km
  • Safari Zoo - 5 min drive - 3.3 km
  • Playa de Sa Coma - 5 min drive - 2.7 km
  • Bona Beach - 5 min drive - 4.3 km
  • Dragon Caves - 12 min drive - 9.9 km

Getting around

  • Manacor Station - 21 min drive
  • Palma de Mallorca (PMI) - 63 min drive

Restaurants

  • ‪The King's Head - ‬18 min walk
  • ‪Moments Café - ‬13 min walk
  • ‪Tomeu Caldentey Cuiner - ‬16 min walk
  • ‪Restaurante Es Passeig - ‬15 min walk
  • ‪Due - ‬18 min walk

About this property

Hipotels Hipocampo Palace & Spa

Luxury hotel by the sea
Consider a stay at Hipotels Hipocampo Palace & Spa and take advantage of an adjacent golf course, a nightclub and a swim-up bar. Active travellers can enjoy amenities, such as cycling and fitness classes, at this hotel. Indulge in a massage, a body treatment and a manicure/pedicure at the on-site spa. The on-site international cuisine buffet restaurant, Restaurante Buffet, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Buffet breakfast (surcharge), bike hire and 6 outdoor tennis courts
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • Luggage storage, wedding services and a lift
Room features
All 203 rooms feature comforts such as air conditioning and dressing gowns, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Highchairs and free infant beds
  • Bathrooms with baths or showers and free toiletries
  • 20-inch TVs with satellite channels
  • Balconies, daily housekeeping and desks

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Uncovered parking on site (EUR 5 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 8 AM to 11:00 AM for a fee: EUR 18 for adults and EUR 9 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Restaurante Buffet
  • Snack Pool Bar

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free cot
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Built in 1997
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 20-inch TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces a strict dress code in the restaurant. Shorts are not permitted at dinner for guests age 17 and older.

Renovations and closures

The property is closed between 12 November and 1 February.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Uncovered self-parking fee: EUR 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hipocampo Palace Hotel
Hipocampo Palace Hotel Sant Llorenc des Cardassar
Hipocampo Palace Sant Llorenc des Cardassar
Hipocampo Palace
Hipotels Hipocampo Palace Hotel Sant Llorenc des Cardassar
Hipotels Hipocampo Palace Sant Llorenc des Cardassar
Hipotels Hipocampo t Llorenc
Hipotels Hipocampo & Spa
Hipotels Hipocampo Palace & Spa Hotel
Hipotels Hipocampo Palace & Spa Sant Llorenc des Cardassar
Hipotels Hipocampo Palace & Spa Hotel Sant Llorenc des Cardassar

Frequently asked questions

Does Hipotels Hipocampo Palace & Spa have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is Hipotels Hipocampo Palace & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hipotels Hipocampo Palace & Spa?

Self-parking is available for EUR 5 per day. Limited spots are available.

What time is check-in at Hipotels Hipocampo Palace & Spa?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hipotels Hipocampo Palace & Spa?

Checkout is at noon.

Does Hipotels Hipocampo Palace & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hipotels Hipocampo Palace & Spa located?

Situated by the sea, this luxury hotel is within a 5-minute walk of Punta de N'Amer and Cala Millor Beach. Fantasy Park and Torrent de Ca n'Amer are also within 1 mile (2 km).

Hipotels Hipocampo Palace & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 268 out of 382 reviews" "
Rating 8 - Good. 86 out of 382 reviews" "
Rating 6 - Okay. 17 out of 382 reviews" "
Rating 4 - Poor. 5 out of 382 reviews" "
Rating 2 - Terrible. 6 out of 382 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Jean

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Booked through Expedia for myself and my 17 year old daughter. Expedia require you to state child's age and yet hotel charged me nearly 300 euros extra. Both companies then continued to blame each other rather than recognise the inconvenience and extreme cost to a customer. Will not book through Expedia again or this hotel chain. Bad communication and I'm greatly out of pocket.
Stayed 3 nights in Aug 2024

10/10 Excellent

LAURENT

Stayed 2 nights in Aug 2024

6/10 Okay

Adriana

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I would like to share some aspects of my and my husband's stay throughout our stay . When we arrived in front of the building, we were pleasantly surprised. A new building, beautiful on the outside as well as on the inside, with quite a few facilities. The reception served us with a glass of cold lemonade, which I found to be a very nice gesture. They handed us the keys, and we were eager to see the room. When we opened the door, a strong unpleasant smell was noticeable. We didn't pay much attention to this. It was something minor for us. The room seemed very spacious, with a rather beautiful view of the pool. However, I was unpleasantly surprised when I saw a lot of hair in the bathroom, both in the corners and on the towel, as well as a cockroach near the round drain in the bathroom. We didn't want to ruin our vacation, thinking that this could happen to anyone. We called the reception a few hours later because we needed an iron. They said they would send someone from housekeeping to bring it to us. I believe we waited about 40 minutes for someone to come and bring us what we needed. We wanted to take a shower, but the water pressure was very low, and the water was very hot. When we tried to adjust it to a normal temperature for showering, it either became too cold or too hot. We called the reception to tell them that it was impossible for us to take a shower, but unfortunately, nothing was resolved, leaving us to decide whether to take a shower or not with that water.
Stayed 5 nights in Aug 2024

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and even better service
A three night stay at this hotel and their service truly blew me away. Pro-active and extremely considerate. As an example, I arrived late on Thursday evening and even though I had missed dinner they offered to bring to my room some food. It consisted of a large and delicious salad, a charcuterie plate with cheese, bread rolls and fruit. Then on the day of my departure, as I was leaving very early they offered me an early breakfast. Their attention to service was impeccable. As for the room the bed was very comfortable and the cleanliness was 10 out of 10. Would highly recommend it.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alan

Well done to the Hipocampo Palace Spa
We have stayed at the Hipocampo Palace before, my wife and I enjoyed it so much we returned again this year.From the start to the end it was amazing. All the staff from Reception, restaurant and to the house keeping it was faultless.The only negative comment I have is to say 2 weeks went by so quickly, time flies when your having fun . Well done to all at hotel we shall return.
Stayed 14 nights in Jul 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained gardens and quality feel to receptions , bar area , rooms etc. Excellent choice for evening meal buffet and breakfast
Stayed 3 nights in Mar 2024

8/10 Good

Yvonne

Stayed 8 nights in Sep 2023

10/10 Excellent

B.van

Stayed 15 nights in Sep 2023

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Sep 2023

2/10 Terrible

Yaramis

Stayed 4 nights in Aug 2023

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Booked at short notice for 3 nights. Lovely hotel we were upgraded to a suite. Staff were very helpful and nothing was too much trouble. We only booked bed and breakfast. Breakfast was very good with lots of choice. Hotel grounds were in good condition. Despite being fully booked we had no trouble getting sun beds by the pool. Absolutely perfect short break and we will come back.
Stayed 3 nights in Aug 2023

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
More then what we expected!
Stayed 4 nights in Jul 2023

8/10 Good

Esther Maria

Stayed 2 nights in Jul 2023

10/10 Excellent

Harbinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jun 2023

10/10 Excellent

Danielle

Stayed 1 night in Apr 2023

10/10 Excellent

FIONA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and so friendly
Stayed 5 nights in Apr 2023

10/10 Excellent

Morten

Stayed 4 nights in Apr 2023

10/10 Excellent

Jesper

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Lærke

Stayed 3 nights in Apr 2023

8/10 Good

Louise

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location one street back from beach in a residential area. Excellent staff and breakfast. Fitness room a little limited; some dumbbells would be useful.
Stayed 2 nights in Apr 2023

8/10 Good

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars hotel in Cala Milor
A satisfactory 5 Stars hotel in the area, in terms of breakfast, cleanliness and staff. Staffs are always helpful. Good to stay again.
Stayed 4 nights in Feb 2023

10/10 Excellent

Sorin

Stayed 1 night in Feb 2023

8/10 Good

Vladislav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.

10/10 Excellent

ANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022

8/10 Good

Jovan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located near the beach, as well as various supermarkets. Entertainment was excellent during the week. Food was of a good quality, from breakfast, lunch and dinner
Stayed 6 nights in Aug 2022