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Prinsotel Alba & Spa

4.0 star property
Find your balance between relaxation and adventure at Prinsotel Alba & Spa's rooftop terrace overlooking Cala d'Or Marina.

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Marina
Children’s area
Marina
Marina
Porch

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Spa
  • 24/7 front desk

Room options

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Showing 2 of 2 rooms

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Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
Flat-screen TV
Pillow menu
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Map
Carrer de Conillera, s/n, Cala d'Or, Santanyi, Mallorca, 7760

What's nearby

  • Cala Gran - 3 min walk
  • Cala d'Or Marina - 12 min walk
  • Cala Ferrera Beach - 13 min walk
  • Cala Mondrago Beach - 9 min drive
  • Cala Sa Nau - 14 min drive

Getting around

  • Manacor Station - 30 min drive
  • Palma de Mallorca (PMI) - 59 min drive

Restaurants

  • ‪El Rincón - ‬7 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Andy's Bar - ‬9 min walk
  • ‪Tapas y Mas - ‬10 min walk
  • ‪Aloha - ‬6 min walk

About this property

Prinsotel Alba & Spa

Upscale family-friendly hotel near Cala d'Or Marina
At Prinsotel Alba & Spa, you can look forward to a poolside bar, a rooftop terrace and a coffee shop/cafe. Active travellers can enjoy cycling at this hotel. Treat yourself to a massage, a facial or a body wrap at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, with sunloungers
  • Buffet breakfast (surcharge), bike hire and babysitting (surcharge)
  • A TV in reception, concierge services and tour/ticket information
  • A front desk safe, luggage storage and a computer station
Room features
All 226 individually furnished rooms have perks such as air conditioning, in addition to amenities such as free WiFi and safes.
More amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, balconies and mini fridges

Languages

Dutch, English, Finnish, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 6 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Grill
  • PICCO
  • Restaurante KitchenMarket

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed during the winter season.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • In-room safe fee: EUR 4 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Prinsotel Alba Hotel Santanyi
Prinsotel Alba Santanyi
Prinsotel Alba Hotel
Prinsotel Alba
Prinsotel Alba
Prinsotel Alba Spa
Prinsotel Alba & Spa Hotel
Prinsotel Alba & Spa Santanyi
Prinsotel Alba & Spa Hotel Santanyi

Frequently asked questions

Does Prinsotel Alba & Spa have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool. The swimming pool will be closed during the winter.

Is Prinsotel Alba & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Prinsotel Alba & Spa?

There is free parking nearby.

What time is check-in at Prinsotel Alba & Spa?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Prinsotel Alba & Spa?

Checkout is at noon.

Where is Prinsotel Alba & Spa located?

This family-friendly Santanyi hotel is located in the entertainment district, within a 15-minute walk of Cala Gran and Cala d'Or Marina. Caló de ses Dones and Cala Ferrera Beach are also within 15 minutes.

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Prinsotel Alba & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 116 out of 340 reviews
Rating 8 - Good. 162 out of 340 reviews
Rating 6 - Okay. 44 out of 340 reviews
Rating 4 - Poor. 14 out of 340 reviews
Rating 2 - Terrible. 4 out of 340 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jodie

We had a lovely stay. Great facilities and convenient location. The children’s entertainment was great and the staff were all very helpful and friendly.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jennifer

So close to beach
Stayed 4 nights in May 2024

6/10 Okay

Verified traveller

We love the property as it was walking distance from several nice beaches and the Center. The staff were pleasant and helpful. However, the rooms are a bit dated. There was a water drip coming from the ceiling in our room. Overall we enjoyed our stay.
Stayed 3 nights in Aug 2024

8/10 Good

Julie

Rooms
Stayed 5 nights in Aug 2024

8/10 Good

sydney

amazing
Perfect location, right next to the beach and plenty of restaurants, bars and shops within walking distance. Room was so nice, very clean and modern. Breakfast buffet was very good with plenty of options. Only downside was the wifi never worked.
Stayed 5 nights in Jun 2024

10/10 Excellent

Stephanie

We had an amazing time at the Prinsotel Alba
Stayed 5 nights in Sep 2022

8/10 Good

Emma

Good hotel and excellent food choice. Great location and hotel surroundings well kept. Far too crowded around the pool and no chance of a sunbed with people reserving with towels which is a shame. Overall we had a great stay - thank you!
Stayed 4 nights in Aug 2023

8/10 Good

Benjamin

Housekeeping did not really clean our room each day. Towels were not replaced during our whole 5 day stay, even when left on floor. They were just hung up again each time, which seemed odd. Overall lovely resort.
Stayed 5 nights in Aug 2024

10/10 Excellent

Deborah

Fabulous for a family holiday.
Fabulous hotel for families. Rooms spacious, very clean(daily maid Service) and comfortable. Staff throughout Hotel were all lovely and great kids club. Good pools and several toddler pools and only 2mins from the beach.
Stayed 7 nights in Jun 2022

8/10 Good

Ali

Liked: Cleanliness
Perfect for young families
Perfect for families, would have given 10/10 given the price but room cleaning was consecutively poor standard.
Stayed 7 nights in Jul 2022

10/10 Excellent

SUN A

A great property, located right next to Cala Gran (3 minute walking distance! Our room was spacious and clean, and it even came with kitchen utensils if needed. The property is huge and is beautifully maintained. We loved how close it was to the downtown area with many food options, and how it was even closer to the water. The staff was also wonderful and generous. They welcomed us and made us feel comfortable, and assisted us with our many needs!
Stayed 1 night in Oct 2022

10/10 Excellent

Nicola

The hotel is really well located for the local beaches, shops and restaurants. Staff are all helpful (the activity organiser works especially hard) and the property is kept in good condition and clean. The pools are also great for young children. The only negative is as other guests have said, there is no sound proofing in the rooms and so you can easily hear your noisy neighbours, the bins being collected or the evening entertainment (wherever your room may be), although the entertainment does stop reasonably early. Definitely the best hotel we have stayed in Cala D’Or and so would recommend
Stayed 7 nights in Sep 2023

2/10 Terrible

Gentjana

Slow, old and mold everywhere. Food is soooo bad.
Stayed 8 nights in Aug 2023

4/10 Poor

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The check in experience was horrible. The employees were not welcoming at all and gave very vague information on how to go to my room (the hotel has multiple buildings), it really felt like I was bothering them… I asked for a different room right away (they gave me a room above the restaurant and the pool) because, as a solo traveler, I preferred to be in a quiet area. The employee had no desire to help or empathy and said that the room was on the second floor and I wouldn’t hear anything… I, of course, heard everything, the rooms are not well isolated. The pool was extremely noisy with nighttime animation, music, people and kids being very loud. The room when I checked in was not very clean (sand on the floor, hair in the shower). The bedsheets are extremely uncomfortable and the towels were old and overused. I do not recommend this hotel, it’s not worthy of 4 stars at all.
Stayed 4 nights in Jun 2024

6/10 Okay

Flemming

Liked: Property conditions & facilities
Disliked: Cleanliness
Poor standard
Stayed here for 10 days. Room is "cleaned" every day, but far from good enough. Floors are dirty even after cleaning, as visible under the feets. Bathroom only swiftly cleaned, toilet smells urine. Had to buy our own cleaning chemicals. Room is weary with loose parts. Bathroom is in need of renovation. We also had both ctenolepisma longicaudat and cockroaches in our apartment. Restaurants, bar and other outside areas is OK. Nice staff.
Stayed 7 nights in Jul 2022

10/10 Excellent

Verified traveller

Alles gut
Alles gut 💪
Stayed 6 nights in Oct 2024

8/10 Good

Dante

Stayed 6 nights in Aug 2024

10/10 Excellent

Caryl

Stayed 2 nights in Aug 2024

10/10 Excellent

CIBELE

Muito bom.
No geral foi muito bom, apenas a camareira não trocou as toalhas e minha bebê fez xixi na cama e ela não trocou o edredom, só dobrou e colocou o mesmo. De resto, voltaria.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dong Ho

너무 만족스러웠어요. 성수기에 방컨디션과 즐길수 있는 숙박 프로그램 그리고 주위에 맛집이나 구경거리가 많이 있었습니다. 직원들도 친절했어요
Stayed 2 nights in Aug 2024

6/10 Okay

John

Stayed 3 nights in Jul 2024

8/10 Good

Jonghyub

Stayed 4 nights in Jul 2024

10/10 Excellent

Katrin

Unseren Kindern haben die Spiele am Pool sehr gut gefallen, vor allem Wasserball! Insgesamt ist das Hotel sehr gut gelegen, eher ruhig und sehr zentral zur Einkaufsmeile, viele Restaurants sind in der Nähe, und zum Strand muss nur eine kleine Straße überquert werden. Das Frühstücksbüffet war gut, Abends hat uns das Büffet nicht so zugesagt. Die Salate und Dessert waren okay aber die Auswahl an Hauptgerichten war sehr begrenzt. Die zugehörige Pizzeria Picco, und die Getränke & das Essen am Pool sind super! Die Anlage ist sehr sauber und gepflegt. Wir kommen gerne wieder!
Stayed 14 nights in Jul 2024

10/10 Excellent

Antika

Stayed 7 nights in Jun 2024

8/10 Good

Morten

Lækkert
Lækkert hotel, eneste der var dårligt… Sovesofa i stuen virkelig tynd madras efter 16 dage var min ryg helt færdig, konen og vores 2 børn sov i soveværelset der var sengen perfekt. Hver morgen kl 6 begyndte kampen om ligge stole hvilke var lidt træls, men sådan er det jo de steder hvor der er englænder de er virkelig er træls folke færd. Lækkert hotel kommer gerne igen
Stayed 16 nights in Jul 2024