Sao Marcos da Serra Holidays

WiFi was awful. Breakfast was nice but very crowded. Difficult to find a table to sit at. Maid did not replace bath towels despite leaving them on the floor.

This is a property that just barely opened and as such the facilities are in beautiful, pristine condition. The staff overall were all still very much learning but were well intentioned and provided excellent service at every turn. The one main restaurant open during our stay also had excellent service and food. Our only complaint worth airing here was ongoing issues with the door key system not working - no fun trekking back to the desk multiple times to get a new key…this is a basic of hotel management and it simply was not working properly our entire stay. All to say we would stay here again if in the area and I expect they will have the kinks worked out by next summer’s high season.

Nice place and friendly staff. Restaurant choices were quite limited.

Lovely property, very nice rural location, really relaxing, great pool!