6/10 Okay
Karen, Ferndale
Travelled with partner
17 Jan 2025
Liked: Property conditions & facilities
Upon check in we were greeted and offered luggage service. We were then later informed that dinner service was suspended due to the holiday - then later saw people being served dinner and drinks despite being “closed”. Due to cleanliness habits in the building, both my partner and I got sick here. Also suspecting it may have been their general venting system as the a/c(or heater) blew on us the entire night. Cross contamination was high due to how the hotel operated (more hotel then Ryoken - not very personalized). The rooms were incredibly small for the price. Wouldn’t recommend and would advise others looking for an authentic Ryoken experience to not come here. This was a poor experience of one. We won’t be returning and didn’t much care for the lack of care or lack of customization (treated as you would at a normal Ryoken).
Karen
Stayed 1 night in Dec 2024