Sarmeola Holidays

The staff was very friendly and explained all the amenities to us and gave us a map and recommendations. Room was very nice and unique. Something you would never see in the United States. We will definitely stay here again when we’re back in Venice.

Mainly good location except entrances to the hotel were through a narrow lane which felt unsafe. The main area was only 100 yards or so, but anyone could be behind you. As a solo lady didn’t enjoy this lane and no mention on Expedia before I booked. Most staff were ok but some were unhelpful when asked where some places were. 1 receptionist didn’t want to mark my map and when pressed clearly marked a totally different area. So I walked 20 mins to be told I was in the wrong place. On arrival the room allocated stank of drains, I flushed the WC several times but it was dreadful. I went to reception and had to be forceful to change rooms. First receptionist simply shrugged and said they had no other too available which was a lie. Fortunately another receptionist took over and I was moved. They took pleasure later in saying the maid didn’t smell anything!

The older gentleman who checked us in was very dismissive. Great breakfast and everything else was good.

Phenomenal! Beautiful rooms, helpful stuff, highly quality room service- everything is superb. Highly recommended

The location is perfect… close to everything but also quiet. The staff are lovely and clearly take pride in the hotel. We’ve stayed here 20 nights and will be sure to look to book again.