Sathon Holidays

Great location and lovely poolside lounge, best of all was the customer service. We had a small problem during our stay and the staff went over and above to make sure we were satisfied. The restaurant also served fantastic appetizers and great cocktails. Very walkable neighborhood, safe and close to all transit.

Bangkok was the first stop in our trip, and I really liked that this hotel was close to a lot of the activities we planned. The whole interior was top tier, and the rooms were so beautiful. It was such a relief to step into the quiet of the hotel after the hustle and bustle of all the activities. The rooftop bar was also such a great addition. We had drinks one night and just stayed for a few hours taking in the scene and lights. 10/10 would recommend!

Property was nice, staff was very courteous. The problem was that I booked 2 rooms for a group that weren’t family. A girlfriend that I travel with and myself were in one room and another friend and her husband were in another room. We checked in, split off from the married couple and the desk got the rooms totally backwards and documented that I was with the man and presented me with bills upon departure with supposedly my charges with his name and room number listed. My friend and I paid cash for our charges, did not receive a receipt, then a few minutes later were given more charges for ice cream Sundays agin for his room but charged to me but these Sundays were never ordered by any of the 4 of us. We hung around a while while they tried to find the bills then presented us with charges that were not signed by any of us. After 15 minutes, they said it was ok, not to worry, no charges would be posted. After we left I got a message that myself and the man that went with us still owe a bill for “our” room! What a cluster. They would not and could not understand the confusion. I’m still trying to get copies of the charges, which amount to about $25.00 USD. The four of us stayed there 3 nights. Such a small amount to go round and round about. Other than that it was fine.

Only problem with Landmark is that the lower rooms are noisy from street traffic and it is not double glazed as most five star Bangkok hotels

My wife and i are so happy with our stay in our room. Everything we expected was good. The money we spent was worth it. The only thing we weren’t happy with was our dinner at the Sirocco. The server Jake was very accommodating & gave us extra bread and even complimentary dessert. However the beer was way overpriced, $18 cad (450 thai bhat) for beer is insane! Same goes for the whole menu, way too expensive! For the price of beer i paid for, imagine how much my main course was?