I would never want for anyone what happened with me. It was a terrible mistake to book it through vrbo. First of all, they misrepresented the hotel location, rooms pictures and near by locations. I had only one night to stay in hotel for my short trip but they ruined it when I found out it is not the same hotel I booked. Even the hotel name war misrepresented. I could get hold of the customer service for hours when I finally had someone to talk to, they were like , we don’t give the hotel’s name on our website. I never came across this ever before, booked hotels before.i got hold of the supervisor she couldn’t do much for the refund I asked but kept asking me to send pictures of the room I actually saw personal. I didn’t liked the hotel at all, the address they sent me in the confirmation by another third party called “roomspick”. I already came out of the place, nearly 30 minutes drive and they asked me to go back to the hotel and send them pictures. That’s resiculous, I emailed them after my trip was over. They asked me to send the proof of payment . I sent them screenshots of my bank statements, email confirmations, everything to prove that I paid . They replied that the pictures are not clear, please send them again. I send it again , again I received the exact same email asking the proof of payment. It happened 4 times then I realized that the email I am receiving is automated reply. I am so fed up now going back and forth. I will never ever book from VRBO. .