2/10 Terrible
Mark
Travelled with family
3 Dec 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t be deceived by the looks! The only good thing was the actual pool - unfortunately everything around it was poor quality. Let’s start with Housekeeping - it’s not unreasonable to expect 2x face towels and bath towels daily - especially when requested daily. Amenities- bathrooms are terrible with mould on silicone areas of shower, shower head doesn’t work, in our first room, it was actually pulled down. Mind you we had a “whirlpool” room! There was an exhaust fan that didn’t work, and in the first room we had, it was terribly loud. The jacuzzi, this made me throw up with the gunk that spewed from the nozzle. Gym - well this was probably the worst i have seen in any hotel ever! No items apart from the free weights actually worked. They were either rusted, or there was no power at all. Very sad! If i was to sum up, this hotel needs MAINTENANCE! There are aspects of the hotel that are unsafe! Management don’t seem to be interested, as one manager said, his focus is on revenue! That sums it all up!
Mark
Stayed 8 nights in Nov 2024