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Sutera Hotel

3.0 star property
Hotel in Seremban with 2 outdoor pools and 24-hour front desk

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Photo gallery for Sutera Hotel

Restaurant
Reception
Front of property
Lobby sitting area
2 outdoor pools, pool loungers

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Queen Room

Standard Queen Room

Standard Queen Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen Room

1 bedroom, desk, iron/ironing board, free WiFi

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

1 bedroom, desk, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

1 bedroom, desk, iron/ironing board, free WiFi

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
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About the area

Map
77 & 78 , Persiaran S2/B2, Seremban 2, Seremban, Negeri Sembilan, 70300

What's nearby

  • Palm Mall, Seremban - 3 min drive - 3.8 km
  • Terminal One Mall - 5 min drive - 6.1 km
  • Tuanku Ja'afar Hospital - 6 min drive - 6.8 km
  • X Park Golf Driving Range - 9 min drive - 8.0 km
  • Masjid Sri Sendayan - 9 min drive - 10.6 km

Getting around

  • Kuala Lumpur Seremban KTM Komuter Station - 10 min drive
  • Kuala Lumpur International Airport (KUL) - 41 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Oldtown White Coffee - ‬4 min walk
  • ‪Sushi King - ‬4 min walk
  • ‪The Chicken Rice Shop Jusco Seremban 2 - ‬6 min walk
  • ‪Restoran Hing Hing Hing 兴兴兴茶餐室 - ‬3 min walk

About this property

Sutera Hotel

Property highlights
At Sutera Hotel, you can look forward to dry cleaning/laundry services, a bar and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with sunloungers
  • Buffet breakfast (surcharge), barbecues and multilingual staff
  • A 24-hour front desk, meeting rooms and a lift
  • Luggage storage, wedding services and tour/ticket information
Room features
All 84 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and free bottled water.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 15 for adults and MYR 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MYR 20
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 15 for adults and from MYR 7 for children
  • Early check-in fee: MYR 20 (subject to availability)
  • Late check-out fee: MYR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sutera Hotel Seremban
Sutera Seremban
Sutera Hotel Hotel
Sutera Hotel Seremban
Sutera Hotel Hotel Seremban

Frequently asked questions

Does Sutera Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Sutera Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sutera Hotel?

This hotel doesn't offer parking.

What time is check-in at Sutera Hotel?

Check-in start time: 2 PM; check-in end time: anytime. Early check-in is available for a fee of MYR 20 (subject to availability).

What time is check-out at Sutera Hotel?

Checkout is at noon. Late checkout is available for MYR 20 (subject to availability).

Where is Sutera Hotel located?

Situated in Seremban, this hotel is 2.1 mi (3.3 km) from Palm Mall, Seremban and within 6 miles (10 km) of Terminal One Mall and Church of The Visitation. Tuanku Ja'afar Hospital and Taman Tasik Seremban are also within 6 miles (10 km).

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Sutera Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 6 out of 74 reviews
Rating 8 - Good. 16 out of 74 reviews
Rating 6 - Okay. 25 out of 74 reviews
Rating 4 - Poor. 15 out of 74 reviews
Rating 2 - Terrible. 12 out of 74 reviews

5.2/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10

Filthy room. Sheets & towels were stained. Latch on door was broken. Never stay there again.
Stayed 2 nights in Jan 2023

6/10

Stayed 2 nights in Jan 2023

6/10

Stayed 1 night in Sep 2021

6/10

Room is smelly, lots of cigarette buds outside the room window. Bed sheets are stained but bed is comfortable. Air conditioner is powerful and cold.
Stayed 2 nights in Nov 2020

4/10

Stayed 1 night in Jul 2020

6/10

Stayed 2 nights in Mar 2020

8/10

Stayed 1 night in Mar 2020

8/10

Bilik bersih. Cuma, maklumbalas sistem yang menyatakan bahawa saya sudah boleh mendaftar, sangat lambat sehingga saya terpaksa menunggu untuk satu tempoh yang lama. Penerangan tentang pakej bayaran yang agak mengelirukan. Say kena bayar deposit untuk setiap bilik sedangkan di tempat lain bayaran deposit hanya dibayar sekali atau satu sahaja untuk semua jumlah bilik yang ditempah. Selak pintu ada yang sudah patah. Layanan kakitangan mesra dan membantu.
Stayed 1 night in Jan 2020

6/10

Stayed 2 nights in Jan 2020

4/10

Dirty sheets, dirty curtains, smelling closets, bath towel is not clean, but the staff is very kind and very helpful when needed
Stayed 1 night in Dec 2019

8/10

Stayed 2 nights in Nov 2019

8/10

Stayed 11 nights in Oct 2019

8/10

overall ok
Stayed 1 night in Sep 2019

6/10

Having pool facility
Stayed 1 night in Sep 2019

4/10

The room smells of cigarette smoke, the less friendly staff especially the receptionist counter and I will never come to this hotel again
Stayed 1 night in Aug 2019

2/10

Facility so bad.room condition is not as aspected...
Stayed 1 night in Jun 2019

6/10

Bilik sudah lama x d sengara...langsir yg hampir jatuh,tile pecah2
Stayed 1 night in Jun 2019

8/10

Stayed 1 night in Jun 2019

6/10

Easy for check-in and check-out process. The room smells like old furniture and it is unpleasant smell
Stayed 1 night in May 2019

8/10

The hotel is in good location very near to the malls and area center. However the facilities are serious wear, the amenities are not clean up for the claimed 3-Star hotel standard. No towels in room, the receptionist gave me one towel at check-in, The hotel is a nice building with pretty architect, maybe it is not in a tourist or business area so it doesn't want to maintain or upkeep. Staff is super nice and friendly though. Overall it is OK for a stop-by.
Stayed 1 night in Apr 2019

10/10

Stayed 1 night in Apr 2019

8/10

Stayed 1 night in Feb 2019

6/10

Boleh la
Stayed 1 night in Jan 2019

2/10

Didn’t do wat I had been requested ( decorate room ).just wasting money
Stayed 2 nights in Nov 2018

4/10

Not really clean
Stayed 2 nights in Nov 2018