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The Ritz-Carlton Shanghai, Pudong

5.0 star property
Luxury hotel connected to a shopping centre in Shanghai with 4 restaurants

Choose dates to view prices

Photo gallery for The Ritz-Carlton Shanghai, Pudong

2 indoor pools, open 7:00 AM to 9:00 PM, pool loungers
Executive lounge
View from room
Club City Lights View Twin Room | Lounge
4 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Parking available
  • 24/7 front desk
The current price is €303
includes taxes & fees
21 Feb - 22 Feb

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Club Bund View King Room

View from room

Club Bund View King Room

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Pearl Tower King Room

View from room

Club Pearl Tower King Room

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club City Lights View Twin Room

1 bedroom, down duvets, in-room safe, desk

Club City Lights View Twin Room

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Pearl Tower Twin Room

1 bedroom, down duvets, in-room safe, desk

Club Pearl Tower Twin Room

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 52 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

View from room

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Bund View Twin Room

View from room

Club Bund View Twin Room

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 75 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

View from room

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
  • 64 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

View from room

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Room

Separate bathtub and shower, rainfall showerhead, free toiletries

Club Deluxe Room

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Panoramic Suite

Club Panoramic Suite | Living room

Club Panoramic Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Ritz-Carlton Suite

The Ritz-Carlton Suite

The Ritz-Carlton Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 410 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Pearl Tower View Suite

Pearl Tower View Suite

Pearl Tower View Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 75 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Carlton Suite

Carlton Suite

Carlton Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 105 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Tower

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Tower

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Chairman Suite

Chairman Suite

Chairman Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 410 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Pearl Bund View Suite

Pearl Bund View Suite

Pearl Bund View Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 95 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Studio

View from room

Club Studio

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 64 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club City Lights View King Room

1 bedroom, down duvets, in-room safe, desk

Club City Lights View King Room

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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9.4 out of 10, Exceptional, (516)
The price is €267
includes taxes & fees
19 Feb - 20 Feb
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About the area

Map
Shanghai IFC, 8 Century Ave, Lujiazui, Pudong, Shanghai, Shanghai, 200120

What's nearby

  • Shanghai Tower - 8 min walk
  • Jin Mao Tower - 8 min walk
  • The Bund - 12 min walk
  • Oriental Pearl Tower - 15 min walk
  • Yu Garden - 5 min drive

Getting around

  • Lujiazui Station - 9 min walk
  • Shanghai South Railway Station - 15 min drive
  • Hongqiao International Airport (SHA) - 38 min drive

Restaurants

  • ‪Isola - ‬2 min walk
  • ‪Fancy Fruit - ‬2 min walk
  • ‪Kobachi - ‬1 min walk
  • ‪東京カレー - ‬1 min walk
  • ‪Flair Rooftop - ‬2 min walk

About this property

The Ritz-Carlton Shanghai, Pudong

Luxury hotel near Jin Mao Tower
Located close to Lujiazui Jingting and Oriental Pearl Tower, The Ritz-Carlton Shanghai, Pudong provides a terrace, shopping on-site and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage or a facial. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and a Michelin star rated meal. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • 2 indoor pools with sunloungers
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • Access to a nearby indoor pool, express check-out and smoke-free property
  • A banquet hall, a lift and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 285 rooms have comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Children's slippers and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and separate baths/showers
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (CNY 128 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CNY 265 for adults and CNY 133 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Aura 大堂酒廊及爵士吧
  • Flair 屋顶餐厅酒吧
  • 意味轩意大利餐厅
  • 金轩中餐厅

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Indoor pool (guest access)
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • 2 indoor pools
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 27,297 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • On a river
  • Pool loungers
  • Terrace

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests are required to present valid QR health and travel codes at check-in; or, present a certificate of quarantine.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 265 for adults and from CNY 133 for children
  • Self-parking fee: CNY 128 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ritz-Carlton Hotel Shanghai Pudong
Ritz-Carlton Shanghai Pudong
Shanghai Pudong Ritz-Carlton
Ritz-Carlton Shanghai Pudong Hotel
The Ritz Carlton Shanghai Pudong
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel
The Ritz-Carlton Shanghai, Pudong Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel Shanghai

Frequently asked questions

Does The Ritz-Carlton Shanghai, Pudong have a pool?

Yes, this property has 2 Indoor pools. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at The Ritz-Carlton Shanghai, Pudong?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Shanghai, Pudong on 21 Feb 2025 start from €303.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton Shanghai, Pudong pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton Shanghai, Pudong?

Self-parking is available for CNY 128 per night.

What time is check-in at The Ritz-Carlton Shanghai, Pudong?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Ritz-Carlton Shanghai, Pudong?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is The Ritz-Carlton Shanghai, Pudong located?

Located in Downtown Shanghai, this luxury hotel is within a 10-minute walk of Pudong Riverside Promenade and Park, Super Brand Mall and Jin Mao Tower. Lujiazui Jingting and Oriental Pearl Tower are also within 1 mi (2 km). Lujiazui Station is 9 minutes by foot and South Pudong Road Station is 12 minutes.

The Ritz-Carlton Shanghai, Pudong Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 346 out of 460 reviews
Rating 8 - Good. 75 out of 460 reviews
Rating 6 - Okay. 22 out of 460 reviews
Rating 4 - Poor. 7 out of 460 reviews
Rating 2 - Terrible. 10 out of 460 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

carlos

Stayed 7 nights in Nov 2024

2/10 Terrible

JAMES CHENG TUNG, DIAMOND BAR

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
in room carpet is dirty. carpet on the walkway is also dirty. AC is not cool at all, so they move us to another room. we arrived on time and we communicated with them a while ago about our arrival time. but we still have to wait for 3 hours until our room is ready after 6pm. the overwhole equipments are terrible .
Stayed 3 nights in Sep 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation from beginning to end. There was a line during check-in and the hotel staff brought me to another level to check in so I didn't have to wait. The rooms were spacious and maintained twice a day by the housekeepers. Overall it was a pleasant experience.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing!
Stayed 1 night in Nov 2024

8/10 Good

Hwachun

Travelled with family
Liked: Cleanliness, staff & service, amenities
Buffet breakfast has great fruit.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anjali

Liked: Cleanliness, staff & service
The staff is so so helpful and deserve heaps of praise. My husband fell sick and they helped me find a pharmacy and an international hospital. The gentleman at the desk walked me to the pharmacy and translated for me. The guest service folks helped me find an international hospital and booked a taxi to take us there in 2 minutes of making the request The only downside is the gym and the lack of vegan options for meals. Breakfast is also a bit limited, but the chef helped me find vegan options.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jihad

Stayed 7 nights in Jun 2024

4/10 Poor

Jose, Miami Beach

Stayed 4 nights in Oct 2024

10/10 Excellent

Yee Kok, Kuala Lumpur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Lorna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel . Lovely helpful staff. Great rooms , comfy bed. Excellent breakfast buffet. Room cleaner Jane was excellent. Lots of little extra touches I didn’t use the fitness center or pool but they look amazing. I did go for 2 runs - the concierge team can offer you a running map ( not really needed) and cold water and towels on your return . A great treat . Can’t wait to come back
Stayed 2 nights in Sep 2024

10/10 Excellent

Lucia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite hotel and amazing people. Club Lounge is perfect. Will recommend Ritz-Carlton Shanghai to all our friends.
Stayed 4 nights in Sep 2024

8/10 Good

Sammi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing view and great amenities! However, the check-in process was absolutely horrendous. We booked Oriental Pearl view room, and they DOWNGRADED US to partial view room. We asked why downgraded us?? (This is just too ridiculous that we couldn’t believe it), the lady simply told us that because the room we booked wasn’t ready yet- it was 4:30pm already when we checked in… We insisted that we want the room we booked. She had us to sit at the lobby (didn’t comp any coffee/water), told us it should take 20 min for the room to be ready. Turned out we waited for almost an hour.
Stayed 1 night in Sep 2024

10/10 Excellent

Chen I

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful, the view of the Bund and Pearl tower was gorgeous and the amenities in the room were top notch. Had a very enjoyable stay - will come again.
Stayed 2 nights in Sep 2024

10/10 Excellent

MEI KUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
方便
Stayed 4 nights in Sep 2024

6/10 Okay

sep

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Too many ladies supporting for the elevator. But too less for room service.
Stayed 5 nights in Sep 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 3 nights in Aug 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ekarat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Winnie

Travelled with family
Liked: Cleanliness
Nice hotel. We asked two beds but end up with one bed room. It is too small under the rate we pay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is a great place with great staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel personnel are professional, they attended all my needs in a timely manner. I had a pleasant stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

thanean

Stayed 5 nights in Jun 2024