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Heritage Suites Hotel

5.0 star property
Escape to an oasis of relaxation. Enjoy the perfect blend of adventure and rejuvenation.

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Photo gallery for Heritage Suites Hotel

Colonial Suite Pool | Bathroom
Colonial Suite Pool | View from room
Property grounds
9 indoor pools, outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas
Sports facility
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking included
  • Spa
  • Room service
The current price is €123
includes taxes & fees
7 Feb - 8 Feb

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Romantic Bungalow, 1 King Bed, Terrace

Romantic Bungalow, 1 King Bed, Terrace

Romantic Bungalow, 1 King Bed, Terrace

Highlights

Terrace
Garden
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Suite Pool

Colonial Suite Pool | View from room

Colonial Suite Pool

Highlights

Garden
Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Family Suite With Jacuzzi

Colonial Family Suite With Jacuzzi

Colonial Family Suite With Jacuzzi

Highlights

Patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private plunge pool
Private outdoor hot tub
  • 105 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Heritage Rooms

Heritage Rooms

Heritage Rooms

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Pillow menu
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Residence

The Residence

The Residence

Highlights

Patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private plunge pool
Private outdoor hot tub
  • 160 sq m
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Hot tub
  • Spa
  • Parking included
9.8 out of 10, Exceptional, (335)
The price is €223
includes taxes & fees
7 Feb - 8 Feb
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About the area

Map
Wat Polangka, Phum Slok Kram, Siem Reap, 17000

What's nearby

  • Angkor National Museum - 8 min walk
  • Siem Reap Royal Residence - 10 min walk
  • Old Market Area - 2 min drive
  • Pub Street - 2 min drive
  • Angkor Night Market - 2 min drive

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 58 min drive

Restaurants

  • ‪Pho Pho Restaurant - ‬11 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Peace Cafe - ‬6 min walk
  • ‪J All Day Dining - ‬12 min walk
  • ‪Phanha Khmer Restaurant - ‬4 min walk

About this property

Heritage Suites Hotel

Luxury boutique hotel near Angkor Wat
Close to Pub Street, Heritage Suites Hotel provides an adjacent golf course, a poolside bar and a terrace. Adventurous travellers may like the cycling at this hotel. Indulge in aromatherapy, a body wrap and a deep-tissue massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Asian cuisine. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • 9 indoor pools and an outdoor pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, full breakfast (surcharge) and bike hire
  • Express check-in, babysitting (surcharge) and massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Heritage Suites Hotel feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with free toiletries and hairdryers
  • Wardrobes/cupboards, mini fridges and heating

Languages

English, French, Hungarian, Japanese, Khmer, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 15 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bamboo Bar
  • Heritage Restaurant
  • Wine Bar

Things to do

  • 18-hole adjacent golf course
  • 9 indoor pools
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • 9 indoor pools
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 861 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 55
  • Christmas Eve (24 December) Gala Dinner per child: USD 55 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 120
  • New Year's Eve (31 December) Gala Dinner per child: USD 120 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 15 for adults and from USD 10 for children
  • Rollaway bed fee: USD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property Registration Number L001-100099777

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Heritage Hotel Suites
Heritage Suites
Heritage Suites Hotel
Heritage Suites Hotel Siem Reap
Heritage Suites Siem Reap
Heritage Hotel Siem Reap
Heritage Siem Reap
Heritage Suites Hotel Relais And Chateaux
Heritage Suites Hotel Hotel
Heritage Suites Hotel Siem Reap
Heritage Suites Hotel Hotel Siem Reap

Frequently asked questions

Does Heritage Suites Hotel have a pool?

Yes, this property has 9 Indoor pools and an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Heritage Suites Hotel?

As of 6 Feb 2025, prices found for a 1-night stay for 2 adults at Heritage Suites Hotel on 7 Feb 2025 start from €123.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heritage Suites Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heritage Suites Hotel?

Self-parking is free at this property.

What time is check-in at Heritage Suites Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Heritage Suites Hotel?

Checkout is at noon.

Where is Heritage Suites Hotel located?

This family-friendly Siem Reap hotel is located near a boardwalk, within 1 mi (2 km) of Miniature Replicas of Angkor’s Temples and Pub Street. Charles de Gaulle Road and Royal Garden are also within 5 minutes.

Heritage Suites Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 220 out of 278 reviews
Rating 8 - Good. 43 out of 278 reviews
Rating 6 - Okay. 12 out of 278 reviews
Rating 4 - Poor. 3 out of 278 reviews
Rating 2 - Terrible. 0 out of 278 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chamnan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

xinmei

Travelled with family
We booked a family suite, and while it was spacious, the design had some drawbacks: 1. Curtains separated the two beds instead of a solid partition. 2. The shower area had no door for privacy. 3. The floor was extremely slippery, and we had to move carefully—unfortunately, my son slipped and fell. 4. The electrical outlets were very loose, making it difficult for our chargers to stay plugged in. 5. The room felt outdated. 6. The breakfast options were very limited. Overall, it wasn’t the most comfortable stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! Incredibly clean, and the staff went above and beyond to make sure you feel welcome and at home. I highly recommend; the restaurant was also pretty good, with pretty nice food and good breakfast

10/10 Excellent

ALEXIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for the half-marathon. I met a family. This charming property welcomed me wholeheartedly, and it made the race a much pleasant experience; from the English speaking remok driver who managed my moves around town including the 4:15am departure to the race, to the amazing receptionist who got out of her way to get me the safety pins, from the delicious food to the floral decorations (the gardening staff created an orchid bloom just before the weekend), every detail contributed to a wonderful experience!
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Tal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Stay !
Incredible Stay!!! Super Friendly Staff and Amazing Local Experience! Thank you
Stayed 3 nights in Oct 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was set in a boutique complex, in a very relaxing setting. Overall, the property is well maintained. The staff were accomodating, very friendly and went out of their way to make the guests feel at home. The breakfast was great and had both western and local options. In addition, the lunch and dinner options were also nice, but Steven at the concierge desk had made some fantastic recommendations for dinner in the local area (I would highly recommend the Embassy) which didn’t disappoint. The hotel is in relatively close proximity to the central area of Siem Reap (pub street and old markets) so if you’re up for a walk it’s about 15 minutes. Alternatively, you can take a tuk tuk for 3 USD. The only down side was that our room was a little overlooked by the adjoining property, otherwise everything else was fantastic.
Stayed 5 nights in Oct 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday in Siem Reap
Excellent Hotel. Excellent Service. Excellent Facilities. Excellent Quality. Excellent Spa. Excellent TukTuk and Tour Services. All of the staff, and especially Sinat and Tula, make a real difference when you stay here by giving a full personnel service, and nothing is too much trouble at all for any of them. This is the 3rd time we have stayed here - the last time was in 2014 - and it really is still the best hotel we have stayed in at Siem Reap. Attention to detail is second to none. The Colonial Pool Suite we had was amazing and spacious with great amenities. Food and presentation is excellent. Daily turn down gifts are cherished. Its because of the service we had throughout our previous stays here that we booked it again this year - and we will book this hotel again when we return in the future - so highly recommended.
Stayed 14 nights in Aug 2024

10/10 Excellent

Jitka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited in wet season so the hotel was quiet. The staff were fantastic and very friendly & accomodating. The breakfast was delicious ! Regards Michael & Thida
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Nice staff who is eager to serve with detailing and promptly . Super ambience with peaceful location though very well in town area
Stayed 2 nights in Jun 2024

10/10 Excellent

Deborah, Sudbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely delightful. The staff could not have been kinder or more gracious. Front desk staff awaited our arrival at the front door every time we returned to the property and smiled and bowed at us. Incredibly warm. The wait staff in the restaurant made you feel that your presence made their day. Happy hour by the pool was lovely and the pool was refreshing and gorgeous. We were upgraded a room level for no charge which was awesome. I would recommend this property to anyone.
Stayed 2 nights in May 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I stayed in has an outdoor space so that was really nice. I thought the location was great too even though the hotel was not super close to restaurants compared to other hotels. If you like tennis, the Raffles Hotel is only about a 7 minute walk away. All the staff were very friendly and always smiling. If there was one thing that was missing, I would say having some gym equipment would be it.
Stayed 4 nights in May 2024

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2024

10/10 Excellent

Rebecca

Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing wonderful stay.
Well appointed and comfortable room. Good breakfast made to order. What sets the place apart is the service. Absolutely nothing was too much trouble for the staff. They were so lovely and just the perfect ambassadors Siam Reap. I will be back.
Stayed 3 nights in Mar 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel provided excellent customer service throughout our stay. The room was clean and comfortable. Breakfast was excellent and freshly prepared.
Stayed 4 nights in Jan 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic ambience
Concierge was wonderful, set us up with several tours and our ride back to the airport. Pool in our room was refreshing, grounds were beautifully kept. Very romantic
Stayed 2 nights in Feb 2024

10/10 Excellent

Justin

Stayed 2 nights in Jan 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Heritage Suites delighted us at every turn during our stay. The hotel is beautifully appointed, the staff is friendly and attentive, and the location is within walking distance of restaurants and shopping. If I could award more than 5 stars, I would. I’ll definitely stay here again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Grant, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What sets this property apart is the wonderful staff, who are so friendly and grateful for your stay - they even learned my name after a couple days. The property is safe, clean, and luxurious. The bungalows give it a private home feeling. The only improvement this property could use is either a site-level water purifier, or a water purifier in each room, because the tap water comes out very faintly brown and smells faintly of sulfur. This is not a criticism of the hotel because it is likely every unfiltered water spigot in Siem Reap has this issue. The water was fine to shower in and bath and they provide bottled water for brushing teeth, but a site-level filter or room-level filter would be the only upgrade I'd made to this otherwise flawless property. Highly recommended to stay here!
Stayed 1 night in Jan 2024

10/10 Excellent

KAIJIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was beautifully decorated “Happy 9th Anniversary” with roses and rose petals 🌹 They have a steam room so awesome for the early morning steam bath and before swimming in the pool. I feel we had the best tour guide Mr Sothea and driver Mr Somedy. We may have done our back homework before going on the tour. Mr Sothea has given us more value with the history of Cambodia. His family and himself as a veteran soldier living it till today. We could see how the past between and present link to temples and mountains we were going to see. He is very clear in English language. He fulfills the fun facts of the building dimensions of the buildings and the moat around them. Very clear the year and event happened like a scholar knowing location of every line in the history book. Best of all emotifying the backstories of the buildings, carvings and statues, bringing them to life. We were like little kids listening in awe! Following every word and voice tonality to look forward to the next mind and emotion stimulation of the joys, the sorrows, passions and happiness like a mind movie. He is a good planner with the trips well thought out like a story board and always on top of what we’d do next. A very fit new grandfather who would climb every wall and “mountain” together with us. I just (want to) feel like every other tourist is envious of us having Sothea to be physically present, filling us up with education, leading us with smooth processes of every cognitive step.
Stayed 3 nights in Jan 2024

10/10 Excellent

LAM CHAI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was spacious and the facilities such as the private pool, jacuzzi and steam room were great and we enjoyed using them. It would have been even better if the jacuzzi had temp control as water could be cold. The staff were personable and friendly esp Sinat who took the time to get to know us. We appreciate their pleasantness and constant attention. I would overall highly rate this boutique hotel. Location is nicely situated across the bridge from the main shopping belt. Even then it was no prob using Grab or tuktuk to get around.
Stayed 5 nights in Nov 2023

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience
Stayed 1 night in Nov 2023