The Royal Family Suites by Memoire Palace Resort & Spa

5.0 star property
Luxury hotel connected to the convention centre in Siem Reap with 2 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Family Suites by Memoire Palace Resort & Spa

Family Villa | View from room
Front of property
2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets
Lobby sitting area
Exterior
VIP Access

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Gym
  • Parking included
  • Air conditioning

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Room options

Available filters for rooms
Showing 13 of 13 rooms

Royal Villa, Multiple Bedrooms, Pool View

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • 702 sq m
  • Sleeps 22
  • 6 King Beds and 2 Single Beds

Family Villa

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • 120 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Luxury Twin Suite with Balcony

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • 70 sq m
  • Sleeps 3
  • 2 Single Beds

Suite with Pool View

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Exclusive Studio Suite

Highlights

Garden
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Suite with Garden View

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Twin Suite With Balcony

  • Sleeps 2
  • 2 Single Beds

Superior Pool Suite Non smoking

  • Sleeps 2
  • 1 Queen Bed

Luxury Suite with Garden View Non smoking

  • Sleeps 2
  • 1 King Bed

Luxury Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

Royal Family Suite

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

King Suite

  • Sleeps 2
  • 1 King Bed

Villa

  • Sleeps 16
  • 1 King Bed and 2 Double Beds

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About the area

Map
Psar Kraoum Road, Siem Reap, Siem Reap Province

What's nearby

  • Old Market Area - 18 min walk - 1.5 km
  • Pub Street - 2 min drive - 1.8 km
  • Angkor Night Market - 3 min drive - 2.1 km
  • Siem Reap Royal Residence - 4 min drive - 3.1 km
  • Angkor National Museum - 5 min drive - 3.7 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 61 min drive

Restaurants

  • ‪Local Breakfast Restaurant - ‬6 min walk
  • ‪Khmer Grill Coffee & Bar - ‬2 min drive
  • ‪Tavoos Garden Cafe & Wellness Hub - ‬11 min walk
  • ‪Embargo - ‬2 min drive
  • ‪HeyBong - ‬13 min walk

About this property

The Royal Family Suites by Memoire Palace Resort & Spa

Luxury family-friendly hotel near Old Market Area
Located close to Siem Reap Art Center Night Market and Angkor Night Market, The Royal Family Suites by Memoire Palace Resort & Spa provides a free breakfast buffet, an adjacent golf course and a poolside bar. Treat yourself to a body wrap, a body scrub or a massage at Memoria Spa, the on-site spa. Yoga classes are offered at the gym; other things to do include archery. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a garden.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Bike hire, hot springs on-site and a round-trip airport shuttle (surcharge)
  • Access to a nearby health club, supervised childcare (surcharge) and 100 meeting rooms
Room features
All guest rooms are individually furnished, and boast comforts, such as 24-hour room service and fireplaces, in addition to perks, such as premium bedding and pillow menus.
Other conveniences in all rooms include:
  • Baby monitors, baby baths and art supplies
  • Egyptian cotton sheets, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep-soaking baths
  • 42-inch LCD TVs with cable channels and DVD players
  • Private gardens, wardrobes/cupboards and free infant beds

Languages

English, Khmer, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Baby bath
  • Baby monitor
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free cot
  • Laundry facilities
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 100 meeting rooms
  • 24-hour business centre
  • Conference centre (2,153 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot spring
  • Hot springs open from 8:30 AM - 8:30 PM
  • Hot springs water temperature - 50 ºC
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Hand-held showerhead
  • Lever door handles
  • No lift
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • CD player
  • DVD player
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 165
  • New Year's Eve (31 December) Gala Dinner per child: USD 0 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and access to the public bath facility
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Hot springs access available from 8:30 AM to 8:30 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub

Property is also known as

Royal Family Suite Hotel Krong Siem Reap
Royal Family Suite Krong Siem Reap
Royal Family Suites Hotel Krong Siem Reap
Royal Family Suites Hotel
Royal Family Suites Krong Siem Reap
Royal Family Suites
Hotel The Royal Family Suites Krong Siem Reap
Hotel The Royal Family Suites
The Royal Family Suites Krong Siem Reap
The Royal Family Suite
Royal Family Suites Hotel Siem Reap
Royal Family Suites Hotel
Royal Family Suites
Hotel The Royal Family Suites Siem Reap
Siem Reap The Royal Family Suites Hotel
The Royal Family Suites Siem Reap
The Royal Family Suite
Hotel The Royal Family Suites
Royal Family Suites Siem Reap
Royal Family Suites Siem Reap
The Royal Family Suites
The Royal Family Suites by Memoire Palace Resort & Spa Hotel
The Royal Family Suites by Memoire Palace Resort & Spa Siem Reap

Frequently asked questions

Does The Royal Family Suites by Memoire Palace Resort & Spa have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is The Royal Family Suites by Memoire Palace Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Royal Family Suites by Memoire Palace Resort & Spa?

Self-parking is free at this property.

What time is check-in at The Royal Family Suites by Memoire Palace Resort & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Royal Family Suites by Memoire Palace Resort & Spa?

Checkout is at noon.

Does The Royal Family Suites by Memoire Palace Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.

Where is The Royal Family Suites by Memoire Palace Resort & Spa located?

This family-friendly Siem Reap hotel is located near the airport, within 1 mi (2 km) of Old Market Area, Siem Reap Art Center Night Market and Angkor Night Market. Pub Street and Siem Reap Royal Residence are also within 2 mi (3 km).

The Royal Family Suites by Memoire Palace Resort & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 24 out of 27 reviews" "
Rating 8 - Good. 2 out of 27 reviews" "
Rating 6 - Okay. 0 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Derek Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice place for an incredibly good price. The whole staff was overly nice and very pleasant and the Spa manager was very nice and personable. Very comfortorble bed and very nice room. We will be back!!! thank you
Stayed 4 nights in Mar 2024

10/10 Excellent

Jungheon, Vernon Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food. Kind staff. Good facility
Stayed 4 nights in Jan 2024

10/10 Excellent

phorn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The pool is amazing , the room are great, people working there are friendly, I will stay here again.
Stayed 4 nights in Jan 2024

10/10 Excellent

HUYNH,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff's are nice and helpful specially front desk Soriya are perfect for all service I need for tours , taxi.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kira, Oak Harbor

Stayed 1 night in Dec 2023

10/10 Excellent

Jeanine

Stayed 1 night in Nov 2023

10/10 Excellent

MANI

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Lovely staff. Would highly recommend

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing place, will be back again with group friend as they have private villa can accommodate up to 20pax

10/10 Excellent

allan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent service, we got caught up in the COVI-19 outbreak and instead of staying 5 days we had leave after 24 hours, during that time everythig was perfect
Stayed 4 nights in Mar 2020

10/10 Excellent

ALEJANDRO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Royal Family is now Memoire Palace!
The pool was the coolest I've ever seen! Our building's back door has steps to the pool, which is huge! It was pretty cold, but there was a smaller pool in the middle up higher that was warmer. There was a swim-up bar although the service was a bit slow. The spa was very expensive, so we just got the free foot massages. The TV channels would freeze, but the movies you could select from the beginning and didn't freeze. The room was huge! Our closet door got stuck, but they fixed it promptly. Everyone was very nice. The hotel changed it's name to Memoire Palace Hotel, which was a little confusing. There were a lot of mosquitos too. But we loved the all-day free breakfast in-room!
Stayed 5 nights in Jan 2020

10/10 Excellent

Ilkka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5stars
Vompletely amazing resort.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large pool on the property as well as new large rooms. Nice grounds. Good upgrade if your VIP member. We have been to a lot of VIP hotels in Siem Reap and this is a good choice if you like the extra room and a large pool area. My reservation is they do not have buffet breakfast, but they do have a limited breakfast menu and some veggie material, no orange juice but other juices. The location is somewhat south of town. Thye did provide one ride to town, which was included in the reservation form. We had a little issue with a couple of clerks on that but it was resolved albeit reluctantly. Overall a good choice, but you always have to take in account Siem Reap has a very large of variety of very good hotels and they are experiencing a downturn in tourist this year which make the rates very attractive now.
Stayed 7 nights in Dec 2019

10/10 Excellent

Desmond A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Wonderful staff! Pool of dreams!
The Royal Suites at The Memoire was fantastic. The staff was so accommodating and the hotel was lovely. The pool is amazing! As is the breakfast!! I would recommend this hotel to anyone who is visiting Cambodia- Siem Reap. An overall lovely place to stay!
Stayed 2 nights in Jul 2019

10/10 Excellent

SOTERIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay
The place was amazing , people were wonderful. Great experience.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay during our family holiday. The rooms were so specious, well cleaned, nice decor ..etc. We would recommend this property and we will come back for our next coming trip.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

kiok

Stayed 4 nights in Feb 2024

10/10 Excellent

Maki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice because they have a big pool (it is a little deep,so if you have a few children, you may need a floating ring.).
Stayed 1 night in Jan 2024

4/10 Poor

Gyoung

Stayed 4 nights in Dec 2023

10/10 Excellent

yasunori

Stayed 3 nights in Dec 2023

10/10 Excellent

Hyuntaik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

HOEJIN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고의 호텔
전담 직원이 배정되서 하나하나 세심하게 신경써줍니다. 직원들 친절하고 숙박시설 깨끗하고 기대이상이였습니다. 선택한다면 결코 후회하지 않을 호텔입니다.
Stayed 2 nights in Jan 2020

10/10 Excellent

Hatsumi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019