Sierra Nevada National Park Holidays

We had a slow check in experience due to limited staff. However the reception staff were superb and made us feel at ease. The property is well maintained. The car park is underground which is ok but the lights only work manually so once you arrive you are fumbling in the dark to find a light switch. The rooms were recently renovated to a good standard. The negatives are no English TV channels and no coffee pods but the temperature of the room was too low and could not be regulated. We were offered a different room again by the fantastic reception staff. Without these issues we would have no hesitation in recommending the property to others and would rate it as good if this was the case.

I recently stayed at this hotel and had a wonderful experience overall. The bed and pillows were exceptionally comfortable, ensuring a great night's sleep. The entire property was very clean and well-maintained, which I really appreciated. One of the highlights was the heated pool with plenty of lounge beds available—it was a perfect spot to relax. The staff were fantastic—friendly, attentive, and always willing to help. The service throughout my stay was top-notch and made me feel very welcome. The only downside was the lack of soundproofing in the rooms. If you're facing the street, you will hear traffic noise, people talking outside which could be a disturbance for light sleepers. That said, the positives far outweighed the negatives, and I would happily stay here again.

It was nice but not very clear on information.

Very spacious and friendly staff. The rooms are very clean. And the gym was also pretty big and well equipped. The only thing I didn’t like was the Breakfast salone…it was too crowded and the room was too small for such big hotel with this many guests. And serving the coffee and tea from only two machines was really tiring / annoying.