Village Hotels hotels in Silsden, Keighley

"Room is spacious"

"There is no visible signage to say it’s a hotel outside and no signs to say what the checking in area is or reception. I asked a member of staff is this the hotel part of the building and if so where do I check in. She said yes (dismissively) and then pointed to some screens and said to check in there. No offer to help or guide. I haven’t stayed at a Village inn before, so didn’t know this, nor had I used their systems, but It was fairly intuitive. A member of staff did come to the screens about...