Sint-Gillis-Waas Holidays

The room was very small but the service was outstanding. The staff were so kind and helpful. Location was perfect!

The hotel itself was absolutely beautiful. However, the roads are extremely busy and road works were raking place directly outside our room. We only stayed for 2 nights, and I didn’t get a full night rest at all. When we discussed this with staff upon our departure we were given a very ‘meh’ response. Given the noise, I wouldn’t stay here again.

A surprisingly nice and well-equipped place in the European District, with lots of great dining options nearby.

Small, but everything you need for a short stay in Brussels.

The best part about this property was its outstanding staff members. They went above and beyond with what little staff they had off for the holidays and made sure we were taken care of. The 4 star ratings that have been given to this property, however, needs to be revisited and reconsidered. The room I was given with my husband had a broken refrigerator, broken bedside lamp, broken bathroom heater, and stained furniture and curtains. Breakfast was also very limited, we paid €15 per person but I had to boil my own eggs and the food tray was never refilled with scrambled eggs- that was disappointing. Overall, the Augustin is not what is advertised as a 4 stars hotel- proceed when booking with caution.