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The Crystal VAYA Unique

4.0 star property
Family-friendly slopeside fun with full-service spa

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Crystal VAYA Unique

Indoor pool, outdoor pool, pool loungers
Body treatments, body wraps, body scrubs, facials
Suite with 1 Bedroom II
Junior Suite II
Indoor pool, outdoor pool, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Hot tub
  • Parking available
  • Gym
  • Pool
The price is €550
includes taxes & fees
11 Feb - 12 Feb

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Room I

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room I

Highlights

Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
Espresso maker
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Room I

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room I

Highlights

Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
Espresso maker
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Sofa Bed

View all photos for Suite with 1 Bedroom II

Suite with 1 Bedroom II

Suite with 1 Bedroom II

Highlights

Separate sitting area
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
Espresso maker
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Panorama Suite I with 2 Bedrooms

Panorama Suite I with 2 Bedrooms | Living area

Panorama Suite I with 2 Bedrooms

Highlights

Deck/patio
Soundproofed
Fireplace
Heating
HDTV
Hypo-allergenic bedding
2 bedrooms
Hairdryer
  • 80 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite with 1 Bedroom

Deluxe Suite with 1 Bedroom

Deluxe Suite with 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Bathrobes
  • 58 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite II

Junior Suite II

Junior Suite II

Highlights

Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Separate bath and shower
Hairdryer
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Deluxe Room I

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Deluxe Room I

Highlights

Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Separate bath and shower
Hairdryer
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Penthouse Suite

Junior Penthouse Suite

Junior Penthouse Suite

Highlights

Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Separate bath and shower
Hairdryer
  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Spa Suite II (with Sauna)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Spa Suite II (with Sauna)

Highlights

Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Separate bath and shower
Hairdryer
  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse Suite II with 1 Bedroom

Penthouse Suite II with 1 Bedroom

Penthouse Suite II with 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse Suite I with 2 Bedrooms

Penthouse Suite I with 2 Bedrooms

Penthouse Suite I with 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Fireplace
Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
2 bedrooms
  • 105 sq m
  • Mountain view
  • Sleeps 5
  • 2 King Beds

View all photos for Grand Deluxe Room II

Grand Deluxe Room II

Grand Deluxe Room II

Highlights

Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Separate bath and shower
Hairdryer
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room II

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room II

Highlights

Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
Espresso maker
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Maisonette Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Maisonette Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Maisonette Suite I

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Maisonette Suite I

Highlights

Soundproofed
Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Bathrobes
  • 65 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

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About the area

Map
Gurglerstrasse 90, Soelden, 6456

What's nearby

  • Obergurgl-Hochgurgl Ski Area - 1 min walk
  • Timmelsjoch - 9 min drive
  • Gaislachkogltal Gondola - 11 min drive
  • Giggijoch Ski Lift - 14 min drive
  • Hochsoelden Ski Area - 21 min drive

Getting around

  • Innsbruck (INN-Kranebitten) - 99 min drive

Restaurants

  • ‪Nederhütte - ‬7 min drive
  • ‪Kirchenkarhütte - ‬4 min drive
  • ‪Hohe Mut Alm - ‬24 min drive
  • ‪Downhill Grill - ‬3 min drive
  • ‪Schönwieshütte - ‬3 min drive

About this property

The Crystal VAYA Unique

Upscale family-friendly hotel near Obergurgl-Hochgurgl Ski Area
Consider a stay at The Crystal VAYA Unique and take advantage of a terrace, an arcade/games room and dry cleaning/laundry services. Hit the slopes at this hotel, offering ski-in/ski-out access, downhill skiing and cross-country skiing. Indulge in a manicure/pedicure, a body scrub and a body wrap at the on-site spa. The on-site restaurant, The Crystal, offers lunch and dinner. Enjoy the health club, as well as activities, such as snowboarding, snowshoeing and sledging. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool and an outdoor pool, with sunloungers
  • Self-parking (surcharge), an electric car charging station and tour/ticket information
  • A front desk safe, snow sports gear and a billiards/pool table
  • Concierge services, a banquet hall and smoke-free property
Room features
All 99 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Free toiletries and hairdryers
  • 32-inch HDTVs with digital channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 16 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Crystal

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Health club
  • Ice skating
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting
  • Children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 603 square feet of conference space
  • Meeting rooms

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 30, per pet, per night, plus a deposit of EUR 100 per stay
Welcoming dogs only

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 15 years of age.
  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 16 per night
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per night
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

We should mention

This property does not have any lifts

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Crystal Hotel Soelden
Crystal Soelden
The Crystal VAYA Unique Hotel
The Crystal VAYA Unique Soelden
The Crystal VAYA Unique Hotel Soelden

Frequently asked questions

Does The Crystal VAYA Unique have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at The Crystal VAYA Unique?

As of 31 Jan 2025, prices found for a 1-night stay for 2 adults at The Crystal VAYA Unique on 11 Feb 2025 start from €542.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Crystal VAYA Unique pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of EUR 100 per stay and a fee of EUR 30 per pet, per night.

How much is parking at The Crystal VAYA Unique?

Self-parking is available for EUR 16 per night.

What time is check-in at The Crystal VAYA Unique?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Crystal VAYA Unique?

Checkout is at 10:00 AM. Late checkout is available for EUR 50 (subject to availability).

Where is The Crystal VAYA Unique located?

Located in the mountains, this Soelden hotel offers ski-in/ski-out access within 1 mile (2 km) of Obergurgl-Hochgurgl Ski Area, Festkogl Ski Lift and Festkoglbahn. Roßbergbahn and Gaisbergbahn are also within 15 minutes.

The Crystal VAYA Unique Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 45 reviews" "
Rating 8 - Good. 16 out of 45 reviews" "
Rating 6 - Okay. 2 out of 45 reviews" "
Rating 4 - Poor. 1 out of 45 reviews" "
Rating 2 - Terrible. 0 out of 45 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time coming to this hotel. We found it quite lovely, however we could see some downgrades from last year in terms of food. The cafe was closed the entire time. The spa has a bit of a smell and the pillows and duvet are not the best. I think they can improve on that. The staff is friendly and everyone speaks English, that was great. The room is spacious and has lots of storage. They have an amazing ski depot which is wonderful and the ski in and out is fantastic. Overall the experience was pleasant but unfortunately I don’t think I would be a regular guest.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really wanted to give this hotel 5 stars but felt it wouldn’t be fair. Here is a detailed review: hotel reception and facilities all get 5 stars. The restaurant has good selection of food options and quality is high but they charge 4.5 euros for tap water so 4 stars for the restaurant. I understand that this happens in Austria but in such up market hotel I expected better. They were generous with fruits and we found apple everywhere. The cafe was brilliant after ski. Peter who served us twice was fantastic. We ordered ham and cheese toast and beer and it was amazing. He is friendly and helpful. 5 stars go to the cafe for sure. Spa was amazing and choices of saunas and swimming pools and also sauna program by Rita was amazing so 5 stars there. They also have nibbles at the spa which is great. We didn’t try the massage service but prices seemed reasonable. The ski hire and storage were well organized and super convenient so definitely 5 stars. Sheki at ski hire was super knowledgeable and helpful. Rooms were also good and comfortable but one issue and that is what super hot. So it gets 4 stars. Room cleaning was prompt and amazing and two issues we had was fixed immediately so 5 stars there. Overall a pleasant hotel which we loved and enjoyed our time
Stayed 4 nights in Jan 2025

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Crystal VAYA, the hotel was lovely. However, at the dinner services we were shocked that we were charged €4.50 for every 750 ml bottle of tap water! To add insult to injury the dining room had a cold water tap that was switched off for the evening service forcing the overpriced tap water to be the only option for guests. Completely unacceptable particularly when already being charged a lot of money for half board.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Dec 2024

10/10 Excellent

Omer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, great ski-in/out location, delicious food. Simply a wonderful experience.
Stayed 2 nights in Nov 2024

8/10 Good

James

Stayed 7 nights in Apr 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room was very modern, clean and comfortable with beautiful Mountain views. Great location, near ski lifts and ski bus across the road. Breakfast was excellent, wide range of options, 6 courses at dinner was excellent. Afternoon snack was delicious too and great for when you come off the slopes. Loved the spa especially the outdoor pool and jacuzzi. Dressing gown slippers and towels provided. Will definitely be back.
Stayed 5 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Ski Hotel that we've stayed at.....
Very well sighted right next to ski lift. Good ski shop and hire within hotel building. Good ski run back to hotel. Warm welcome and all the staff we met spoke english if asked (though often assumed we were German like most other guests) and were unfailingly polite and attentive. Room excellent, clean and large with sunny balcony, free wi-fi and cable internet. Excellent breakfast and surprisingly good apres-ski food almost amounting to another meal 3 - 5pm. Evening meal good though quite Austrian. Spa and sauna really fantastic with in-out pool and 2 other indoor pools. Good price . We even enjoyed the fondue meal at mountain hut which was a no choice alternative one night. We would happily stay here again. Only drawback 10 min walk to village centre but a minor quibble. Ski bus and Post bus (to train station at Oeztal) stop outside hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Crystal Obergurgl
Fabulous hotel, great spa, superbly located for the ski shop and gondala lift and skiing straight to the door. We had a superior room in the East wing and it was spacious, had a great bathroom, view over the slopes and very comfortable beds. We've never had such a civilised ski trip. It was all so easy!

10/10 Excellent

CATHY, CHELMSFORD, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Great position for the slopes, with its own ski hire depot and a lovely boot room. Bubble lift leaves from the hotel. Not too many boarders. Quiet, pleasant resort. Fantastic food and plenty of it, but be prepared to pay for your drinks, even tap water.

10/10 Excellent

Marcos, Dubai - United Arab Emirates

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Best Hotel Ever !
This was literally my best experience in 15 years and 50+ travels.... Hotel room is a very basic 3-4 stars but everything else is awesome.... Amazing meals (like 6 courses fancy dinner !), Unbelievable swimming pools and spas and more importantly a very friendly and nice staff... It does not stop there..How about one hour internet for 1 Euro? Having your own table everyday for breakfast and dinner? and always the same friendly/competent waiter smiling and serving you at their best effort? At last I humbly asked for a late check-out....thought I would have to beg for 1:30-2:00PM...the gentle lady checked the hotel availability and offered right-away a 4PM late check-out We loved it and plan to come back !!!

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schön
Stayed 4 nights in Jan 2025

8/10 Good

Christoph

Travelled with group
Liked: Cleanliness, amenities
Das Hotel Punktet vor allem für die direkte Lage am Skilift. Dennoch hätten wir uns für den Preis im Bezug vom Service (zb einem Willkommens Drink oder dem Servieren von Kaffee und Tee beim Frühstück) erwartet. Leider wurde auch die Nachmittagsjause ab geschaffen.
Stayed 1 night in Jan 2025

8/10 Good

Uwe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel ist sehr modern, der Wellness Bereich hat insgesamt 3 Pools und viele Saunen. Der einzige Kritikpunkt ist das Personal. Keine deutsch sprechenden Mitarbeiter. Selbst Englisch war an der Rezeption schwierig, da die Mitarbeiterin Holländerin war. Auch im Restaurant Bereich nur englisch sprechendes Personal.
Stayed 4 nights in Dec 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay - the modern room, location next to ski lift, ski depot,spa, staff (Daniel, Rita, reception, gm), food (amazing dinner and great breakfast)- everything was top! Thank you we had the best stay!
Stayed 3 nights in Nov 2024

8/10 Good

Gitte

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unser Aufenthalt im Grand Deluxe Zimmer mit Halbpension war großartig. Die Zimmer sind stilvoll mit einer Mischung aus Holz und moderner Einrichtung gestaltet, sehr sauber und gut ausgestattet. Besonders gefallen haben uns das gemütliche Bett, die getrennten Bereiche für Toilette und Bad, sowie die bodenebene Dusche und Badewanne. Einzig das langsame Ablaufen des Wassers im Waschbecken der Toilette fiel negativ auf. Das Essen war herausragend. Das Frühstück war vielfältig und lecker, das Abendessen jeden Tag ein Highlight. Besonders beeindruckt hat uns die Qualität der Produkte und die kreative Anrichtung der Gerichte. Die Lage ist perfekt für Wanderungen und Ausflüge in die umliegenden Städte. Wir hatten eine tolle Zeit!
Stayed 5 nights in Aug 2024

10/10 Excellent

willem

Stayed 5 nights in Aug 2024

10/10 Excellent

Léo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

4/10 Poor

Christian

Liked: Staff & service, amenities
Disliked: Cleanliness
Sommerbetrieb entspricht nicht den Hotelbeschreibungen. SPA enorm eingeschränkt, keine Alternativen bei dürftiger Menüauswahl. Definitiv keine 4 Sterne.
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk alpehotell
Fantastisk alpehotell i lukseriøs stil. Nydelig spa avdeling og utsøkt tre retters middag.
Stayed 1 night in Jul 2024

10/10 Excellent

Frode

Travelled with family
Stayed 1 night in Jul 2024

8/10 Good

Albert

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Die Suite, die wir gebucht haben, war in Ordnung und hat unsere Vorstellungen sogar übertroffen. Hierbwürde ich eine 1bis 2 vergeben. Nur im Restaurantbereich ist noch viel Luft nach oben möglich. Hier würde ich eine drei vergeben Die Fensterscheiben im Restaurantbereich waren vollkommen verdreckt.So etwas habe ich noch nie gesehen
Stayed 5 nights in Jul 2024

10/10 Excellent

Andreas Eberhardt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Crystal Vaya er Unik, kan varmt anbefales
Fremragende hotel, med en fantastisk sød receptionist som serverede dejlige bobler og juice til ungerne ved ankomsten. Dejligt værelse med alle fornødenheder og en skøn dobbeltseng, sovesofaen var knap så god, der var madrassen til den tynde side. Lækker restaurant, hvor der var en skøn morgenmadsbuffet og super sødt personale. Aftensmaden var meget lækker, startende med dagens suppe og en salatbuffet, forret og til hovedret stod valget imellem en kødret, fiskeret eller en vegansk ret, desserten var skøn og der var et dejligt vinkort. Personalet var meget venlige og opmærlsomme, de var søde til at spørge om vi manglede noget, de var snakkesalige overfor ungerne og gjorde generelt bare et virkeligt godt arbejde for at søge for, at vi havde det godt og ikke manglede noget. I særdeleshed kan nævnes vores mandlige Spanske tjener og vores kvindelige Venezuelske tjener - tak fordi I sørgede så godt for os. Wellnessområdet var dejligt stort, men kun for børn over 15 år, så vores datter kunne ikke nyde det sammen med os. Stor indendørs pool og en vidunderlig udendørs pool med den mest fantastisk udsigt over Alperne, hvor der stadigvæk var sne på toppene.
Stayed 3 nights in Jul 2024

10/10 Excellent

Khiem

Stayed 3 nights in Jul 2024