Sophienhoehle

Time of stay the hotel unaware of total people staying (which was detailed as 2 adults and 1 child on the Expedia booking therefore the room had not been setup for this so had to request further bedding (which I will note was provided) but I was unclear how the booking being made had not been specific to this. Also to note the bedding (duvet covers) did not fit the bed ie single duvet size bedding for a double size bed? So again had to request further bedding again? Not sure why double bedding would not be on a double size bed? Noise then was a significant concern on both the Friday and Saturday nights as there was clearly activity outside of the premises where there were celebrations of some sort which went into the early hours of the morning - even with a child who was wide awake as the noise was significant even with the window closed - whilst this activity isn’t the fault of the hotel it made the stay unpleasant. The team that worked on the duration of my stay were pleasant as I had interaction with a few of the team.

Staff was really helpful and hotel was in a walkable area

Staff were super friendly and accommodating