Souss-Massa National Park

Overall good, lots of small details that make’s it difficult as a westerner. Lobby doesnt take credit card fyi.

Likes: The hotel is fun enough for your holiday , there’s a room for music performance at night, the beach is really nice and very beautiful too , so many choices of food , about 5 restaurants, I booked the hotel cus it’s all inclusive so I don’t have to stress for food but I didn’t know it covers all the restaurants, exceeded my expectations for food, you can eat in any of the restaurants free, which makes it perfect . Dislikes: The hotel doesn’t have enough facilities for users , the sockets are not the regular sockets that you can plug your device in , although there’s an alternative way to charge but you need a socket to plug anything else , I needed to use my hair straightener so bad and asked the reception if I could get a socket but nothing came till now ( I’m currently still in the hotel, its my third day here and I still haven’t gotten the socket ) Very disappointing . I also forgot my toothbrush and paste because I was in a hurry to catch my flight, I talked to the reception about it but still I couldn’t get any help, big hotel that I know provide dental care but this is different, I had to find a way to help myself. I will write the remaining review at the end of my stay .

Majority of Staff very friendly and helpful - Abraham and Mustafa went out of their way to make themselves helpful. Imane did a great job on keeping our room clean. Good choice of food for an all inclusive but could have offered a better beer - even if charging for it. Pool area was good. Never made the private beach as they ran out of towels on the day we scheduled to go. Given a room above the Zanzebar night club - which aside from banging music directly under your room until 2.00 7 nights a week - had the car park, which took until 3.30am to clear with constant beating of horns. A hassle to change room, and new room had its own problems (electrical). Reception staff were a let down. Robes missing from both rooms and never sorted. The room change - fobbed us off. on the day we couldn't get towels, also couldn't change Euros despite 4 staff AND Manager behind reception desk. They seemed surprised when I was unhappy at coming back at a later time when so many staff were free at time of request. Despite issues above we enjoyed our stay. Would come back to Agadir but would not stay here.