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"Nice rooms and good facilities. Staff were all helpful and friendly. "

"Great hotel. Very lovely decor. Great location across the road from station and in the heart of the city. Sound proof rooms as didn’t hear a thing from the wedding that was on or people coming and going from room on the floor being a Saturday night. Great breakfast with lots of options. Good sized room and very hot water available in evening and morning. Mini bar in room if you like that and small 24/7 room service menu available. "

"Sam on reception is very friendly and helpful. Bar is nice and overlooks Quayside. Club room had good bed and sitting area to take advantage of the panoramic view of the Tyne. Breakfast was good qith plenty of choice and onsite parkjng was secure and really handy. Only negative isbthw bathroom which is dated. Shallow bathrub is difficult to get in and out of. Location perfect for city and Quayside and taxis easy to book from reception if needed."

"The bathroom cleanliness was terrible—I’ve never seen mold and mildew growing from a tap like this."

"Fantastic customer service! Brian went above and beyond the expected. Very friendly and informative. He made by partner's daughter beam with happiness with the sweet treats and his wonderful magic show! Yana on reception was also brilliant. They both deserve a special mention."

"Super friendly staff. Clean, modern property. Decent sized rooms. Would definitely stay again."

"Excellent modern hotel in the centre of Newcastle and 2 mins from the station. Stayed in a family room which was spacious and had a bunk bed which the kids loved. Room was new, spacious and quiet. Excellent value for money. "

"Very Good"

"Fantastic experience. Was able to get checked in early. Bonus. Spent some time in the complimentary spa. And a fab night relaxing for a well earned rest to rewind and recharge. Highly recommended!!"