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"Hotel is beautiful. We enjoyed it very much. Only down side is to whoever decided that the AC in the rooms would only stay on for 3 hours before shutting off on its own. Waking up twice a night to turn the air back on was not the best way to spend a vacation. The staff acknowledged that there was an issue that was being worked on and were very fair to us in the end. My wife and I are already making plans to return to this area in the future and will stay at this hotel again"

"Beautiful building in a quiet location. The staff were very helpful especially the receptionist Natalie who was very understanding over my predicament of maybe needing a room if my Dad was released from hospital late that same day. Good breakfast. Fan in room which I used as it was warm. "

"Was better than expected. "

"Paintings in the restaurant and bar very interesting History of where the interior furnishings came from and what the building has been used for over the years is worth investigating "

"Stayed here for one night before embarking on a cruise ship. Cathy the receptionist was extremely helpful when my husband discovered he had forgotten to print some documents he needed for parking at cruise terminal. We were upgraded as it was our Ruby Wedding Anniversary and as a real treat was greeted with a lovely dessert treat saying Happy Anniversary and drinks voucher. Whole experience was 10/10 and a big thank you to Cathy and staff again. You made us a very happy couple . "

"Good solid hotel which had its best time in the 1980s so it’s a bit tired but the staff are great and the spa area was lovely. I would definitely come again!"

"Much improved hotel, particularly regards the now quick and easy check in process. All staff were efficient and pleasant. Room was excellent and very spacious. "

"I’ve stayed here many times, always a pleasant stay with comfortable rooms."

"Excellent hotel well located for the city centre and very close to the Utilita Bowl. "