Spa Ranolien

At check in I spoke in French to the receptionist but she insisted in responding in English - I wasnt struggling to understand or make myself understood - thankfully no other staff members we encountered did this - it's rude. Booking through Expedia the room was described as having 1 double bed and 2 singles but the room we were given had a double bed and a sofa bed. Luckily the sofa bed was comfortable. Dinner at the restaurant wasn't great and the vegetarian option was especially poor. The double bed and pillows weren't comfortable. The bathroom was spotless ... there was no mould around the shower base or the shower heads ... this is quite rare even in 4 and 5 star hotels. The bathroom sink wasn't great ... it was very low and the tap was too low also. Breakfast was good ... plenty of choice. The female staff member at breakfast was rude and dismissive. Overall we enjoyed our stay but probably wouldn't stay again as the bed wasn't comfortable ... this is kind of essential!

Nice space but rooms where freezing and hard to heat

For thé price you pay this is a great hotel