Sparrowpit Holidays

Great location, great staff on site. However, telephoning in advance about the parking discount was inconsistent and wrong. The staff onsite did rectify in a manner, which was good but staff need to be trained to all understand and give the same information

All the staff are very friendly and warm welcoming. Location was also very good and the room was well equipped. I stayed for my birthday trip and I really enjoyed the stay. Only the downside was heating system. It doesn’t mean it was broken but the heater in my room was located near the entrance door only and my room was huge so it would be nice if there was an extra portable heater or something. Overall, again I really enjoyed their company and I will definitely go back.

The hotel was ok, nothing special. The room structure was weird as the bathroom is open plan and right next to your bed. I did not like this design as there is no privacy when using the bath. There was no tea/coffee making facilities. Breakfast was ok, decent selection of food. The hotel location is great to get around for eating out, shopping and tours in Manchester. Tram and train stations are close by. I specially booked this hotel for the spa. The spa area is very small. Sauna room is decent size but steam room is very small - could probably only fit 2/3 people max. The massage I booked was excellent but if you are after a spa experience with a nice relaxing area, this is not the hotel for that.

The apartments are modern and clan and close to amenities! A bit too close perhaps as quite noisy - but it is the heart of the city. My main problem was the bed!!! The hotel only has beds with mattresses stuck together so you do feel that connection in between. Unfortunately- the base in my room was not fixed and the two bases came apart in the night somehow and I found myself going down in between the 2 bases!! Far from ideal. Shame as most things about the apartments was great