InterContinental Malta, an IHG Hotel

5.0 star property
Luxury hotel on the beach, with indoor pool

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for InterContinental Malta, an IHG Hotel

Property amenity
7 bars/lounges, poolside bar, beach bar
Premium bedding, down duvets, minibar, in-room safe
Exterior
Premium bedding, down duvets, minibar, in-room safe

Reviews

8.4 out of 10

Very good

Popular amenities

  • On private beach
  • Bar
  • Pet-friendly
  • Pool
  • Breakfast available
  • Spa
The price is €102
includes taxes & fees
4 Jan - 5 Jan 2025

Room options

Available filters for rooms
Showing 21 of 21 rooms

Classic Room, 2 Double Beds, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Classic room City View - 2 Double beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Panoramic Suite 1 king bed, Club access

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • 100 sq m
  • Partial sea view
  • Sleeps 4
  • 1 Single Bed

Club Suite, 1 king bed, club access

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 king bed, Club access

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
HDTV
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

City Suite, 1 King bed, Club access

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Grand Suite, Multiple Beds, Business Lounge Access

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • 80 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

Suite (Ambassador)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 81 sq m
  • Sleeps 4
  • 1 Single Bed

Classic Room, 2 Double Beds, City View (High Floor)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds, Business Lounge Access, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, Multiple Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 5
  • 2 King Beds

Premium Room, 1 King Bed, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, Business Lounge Access, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed (High Floor)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Presidential Suite

Highlights

Balcony
Separate dining area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 170 sq m
  • Sleeps 4
  • 1 Single Bed

Premium Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
HDTV
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Duplex (Suite)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • 230 sq m
  • Sleeps 6
  • 1 Single Bed

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About the area

Map
St. George's Bay, St. Julian's, Malta, STJ3310

What's nearby

  • St George's Beach - 2 min walk - 0.2 km
  • Dragonara Casino - 9 min walk - 0.8 km
  • Saint Julian's Bay - 10 min walk - 0.8 km
  • Sliema Promenade - 3 min drive - 2.5 km
  • Sliema Ferry - 8 min drive - 7.7 km

Getting around

  • Luqa (MLA-Malta Intl.) - 21 min drive

Restaurants

  • ‪Hugo's Lounge - ‬2 min walk
  • ‪Hugo's Terrace - ‬2 min walk
  • ‪The Long Hall - ‬3 min walk
  • ‪Hugo's Pub - ‬1 min walk
  • ‪Hugo's Burger Bar - ‬1 min walk

About this property

InterContinental Malta, an IHG Hotel

Luxury eco-certified hotel near St George's Beach
Located close to Spinola Bay and Sliema Promenade, InterContinental Malta, an IHG Hotel provides a casino, a beach bar and a poolside bar. With a private beach, beachfront dining and beach cabanas, this hotel is the perfect place to soak up some sun. Indulge in a Swedish massage, a body treatment and a facial at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and seafood. Yoga classes and fitness classes are offered at the health club; other things to do include snorkelling and racquetball/squash. In addition to a rooftop terrace and shopping on-site, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool, with cabanas, sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Access to a nearby indoor pool, express check-out and express check-in
  • Luggage storage, multilingual staff and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 481 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes.
Other amenities include:
  • Hypo-allergenic bedding, down duvets and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • 42-inch HDTVs with premium channels
  • Wardrobes/cupboards, balconies and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Afrikaans, Arabic, Bulgarian, Dutch, English, French, German, Greek, Hebrew, Hindi, Italian, Macedonian, Maltese, Portuguese, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 20 per night)
  • Secured, covered parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • 6 restaurants
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Harruba
  • Lubelli Pizzeria
  • Opal Lounge
  • Paranga
  • Waterbiscuit

Things to do

  • 30 gaming tables
  • 300 slot machines
  • Billiards/pool table
  • Casino (32,292 square feet of space)
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (99 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
The listed optional facilities fee comprises access to the SKYBEACH rooftop infinity pool and includes 1 sun lounger. The fee does not apply to guests staying in Suite room types.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.50 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Covered self-parking fee: EUR 20 per night
  • Nearby parking fee: EUR 20 per night (164 ft away)
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: EUR 60 per person, per day and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number MT 1756 5625

We should mention

The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and health club with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hotel Malta
InterContinental Malta
Malta InterContinental
InterContinental Malta Hotel St. Julian's
InterContinental Malta Hotel
InterContinental Malta St. Julian's
InterContinental Malta
Intercontinental Malta, An Ihg
InterContinental Malta, an IHG Hotel Hotel
InterContinental Malta, an IHG Hotel St. Julian's
InterContinental Malta, an IHG Hotel Hotel St. Julian's

Frequently asked questions

Does InterContinental Malta, an IHG Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at InterContinental Malta, an IHG Hotel?

As of 30 Dec 2024, prices found for a 1-night stay for 2 adults at InterContinental Malta, an IHG Hotel on 4 Jan 2025 start from €101.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Malta, an IHG Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees.

How much is parking at InterContinental Malta, an IHG Hotel?

Self-parking is available for EUR 20 per night.

What time is check-in at InterContinental Malta, an IHG Hotel?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at InterContinental Malta, an IHG Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is InterContinental Malta, an IHG Hotel located?

Located in Paceville, this beachfront hotel is in the entertainment district and within a 10-minute walk of St George's Beach and Spinola Bay. Sliema Promenade and Sliema Ferry are also within 3 mi (5 km).

InterContinental Malta, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 161 out of 317 reviews" "
Rating 8 - Good. 86 out of 317 reviews" "
Rating 6 - Okay. 42 out of 317 reviews" "
Rating 4 - Poor. 16 out of 317 reviews" "
Rating 2 - Terrible. 12 out of 317 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

SAMUEL

Stayed 5 nights in Sep 2024

10/10 Excellent

Mohamad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5 stra hotel i will definitely come back if i m in malta
Stayed 3 nights in Dec 2024

8/10 Good

Melissa

Stayed 1 night in Nov 2024

10/10 Excellent

Ian Curtis, Edgware

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a good location, night clubs, bars and shopping within walk-in distance. Also great gym , swimming, sauna and steam
Stayed 5 nights in Nov 2024

8/10 Good

David Alistair Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A smart hotel in an area with a lot of building work going on. It is also very close to a nightlife area that could be noisy. However if you get a "garden view" room, this overlooks a very large central garden and noise is not a problem. Breakfast is very good (although some of the hot dishes could dobwith being warmer) with a massive selection. Best hot option is the on demand kitchen dong eggs benedict; omelettes; and poached eggs.
Stayed 7 nights in Nov 2024

10/10 Excellent

Nadim

Stayed 4 nights in Sep 2024

10/10 Excellent

Bradley

Stayed 7 nights in Aug 2024

10/10 Excellent

Thomas Harrison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay, would like to come again!
Stayed 7 nights in Sep 2024

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location, amazing roof top pool
Stayed 5 nights in Sep 2024

10/10 Excellent

Tess, Quincy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and staff are awesome
Stayed 2 nights in Sep 2024

6/10 Okay

Deborah Anne

Travelled with partner
Liked: Cleanliness, staff & service
Unfortunately the building works opposite we’re relentless,from 8am until 6pm everyday accept Sunday.Head phones whilst sunbathing are a must and the rooftop pool was beyond cold,temperatures said it was 23degrees but it literally felt like it was minus 1 and there was no one going in only the very brave who quickly got out as quickly as they had entered.
Stayed 14 nights in Sep 2024

6/10 Okay

Frank, Austin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room contained high levels of mold verified by the housekeeping Manager. industrial strength cleaner was used as well which made me ill and almost triggered an epileptic seizure. Several calls were made while I waited on the balcony > 3hours. The client service manager arrived to upgrade my room, saying straight to my face "I told my crew after talking to my crew, "we gotta do something with this guy" he is really sick. As you can imagine my stay "as the guy" was less than uncomfortable. Corporate intervention and re-training is in order here.
Stayed 7 nights in Sep 2024

8/10 Good

Andrew James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only had one issue with the air conditioning in the room, which Francoise dealt with by finding us another room (thanks again) and was followed up with a courtesy call from Guest services. There is a lot of building work going on in the area so the picture of the pool on the 10th floor doesn't show the buildings now overlooking it. The area is very lively but the soundproofing on the rooms meant we weren't disturbed. The staff in the Opal lounge restaurant on floor 7 were very friendly & attentative and the food was lovely. A special thanks to head chef Claudio for his assistance with my unusual request for the local Pastizzi - Grazzi Hafna! Overall a very enjoyable stay. Only downside was parking and traffic in the local area if you are thinking of driving.
Stayed 7 nights in Aug 2024

6/10 Okay

leanne

Travelled with family
Liked: Staff & service
The hotel was good it was standard hotel room imo.the area around was dirty, trashy building site. The beach was really small with loads of cigarette butts. The restaurants were all disappointing. It would have been great if we were 20yo and there to get pissed up every night.
Stayed 6 nights in Aug 2024

10/10 Excellent

CICERO, Freiburg in Breisgau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Experience at Intercontinental Malta Our family visited Malta in August 2024, and our stay at the Intercontinental Malta was exceptional. From the moment we arrived, we were impressed by the impeccable service. Special thanks to Elsa at reception and Katerina Angelkovska, the Guest Experience Manager, for their personalized and efficient attention. Our 42m² room was spacious and comfortable, with stunning views of the sea and gardens. The amenities were top-notch, including slippers, bathrobes, and an excellent bathroom. Santa, who took care of our room, made our stay even more enjoyable with her outstanding service. Bolong, who looked after our children's room, was equally attentive and ensured everything was perfect for them. The hotel facilities are luxurious: multiple pools, including a rooftop one, a full-service spa, and a private beach. Breakfast was a highlight, with excellent service and a wide variety of options. The hotel's location is perfect, with easy access to Malta's attractions and vibrant nightlife. We had a small issue with the bed configuration in our children's room, but the staff quickly resolved it, even with the hotel fully booked. We highly recommend Intercontinental Malta for a memorable stay. Our family loved every moment!
Stayed 10 nights in Aug 2024

10/10 Excellent

Kirsten

Stayed 7 nights in Aug 2024

4/10 Poor

Emmanuel

Liked: Cleanliness
Stayed 5 nights in Aug 2024

8/10 Good

Sean David

Stayed 7 nights in Aug 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, we were really looked after by staff who were always attentive. Breakfast options were plenty and really pleasant to have breakfast in the main restaurant, Room was clean, spacious and comfortable and cleaned daily, water was topped up and the welcome gifts were an added touch. Fridge was available so we could put bottled water in to keep cool for when we went to the gym. Pool was very big, quieter in the mornings and if you want a bed by the pool you need to go down before 10.30 otherwise there are plenty of beds further away. Ample gym equipment to use for guests and an indoor pool which seemed to be really popular. Also had an amazing treatment at the hotel spa. Absolutely no complaints and can’t wait to stay again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Ewan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot fault the staff who were absolutely fabulous, there are a few tiny things, but the overall experience is absolutely amazing. The main pool is great with plenty of staff serving pool snacks. Upgrade to include the Opal Lounge, makes the experience so positive, breakfast every morning and then afternoon tea is worthwhile. The resort is great with plenty of food options, especially for a family, well for what we wanted.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jennie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Oliver Paul William, BEXLEYHEATH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so friendly and helpful, the downside is the pool are crowded both pools
Stayed 7 nights in Jul 2024

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were great but the hotel was not kept on good enough condition. First, we had an issue that the room smelled bad. This was caused by mouldy smelling pillows. This took two visits to fix. First they put on new pillow cases, second, they replaced the pillows (the actual cause of the problem). We had issues with the in room fridge that required two visits to fix, the sink, fixed in one visit, the air conditioning that took two visits to fix and caused a few nights of poor sleep. Then the was the condition of the hotel. The carpets in the corridors looked like they were never hoovered. I walked past the same debris day after day. They had two pool tables but the cues were in a poor state. The hotel has three swimming pools which is good, bit you have to pay €60 per person to use the pool on the top floor. We asked to have some laundry done for us while we stayed and I was horrified to find out that our socks, t shirts etc cost is ~€148 to have washed. This seemed like daylight robbery, but I guess we should have enquired about the cost first. The breakfast was mostly good but my wife did find the fish a little dodgy the day we left and I found some baked goods a bit stale on occasion. The area the hotel was based was party central. As such, it was always busy. The street we took most days to go out for dinner was busy, dirty and smelly. One night we were woken by lads on the room above us singing, shouting and stomping at 1am. Looks nice, but not good enough
Stayed 12 nights in Jul 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The stay was great, the service was outstanding they were very attentive, the cleanliness was good but it could have been a little better, overall the stay was great
Stayed 7 nights in Jul 2024

8/10 Good

Safeena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, all the facilities you could expect for the price. Breakfast was awesome with plenty of options. Staff is efficient and ready to help. Tea and coffee making facilities are available in bedrooms. Everything was good but one humble suggestion if they could install a new air conditioning system. It seemed quite outdated and inefficient. The air conditioner vents were black due to dirty filters and in desperate need of cleaning.
Stayed 7 nights in Jul 2024