2/10 Terrible
Justin
Travelled with partner
25 Nov 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on arrival the lady at the front desk had a bad attitude. The room’s curtains were half off the wall. There were multiple holes in the drywall from where furniture had dragged a crossed it. The tv had a black line of dead pixels running down the middle of the screen. The bathtub had chips and cracks everywhere. The shower had some sort of red and orange liquid stuck to the floor. The shower door would get stuck shut so it was impossible to open. The hotel was absurdly noisy from people bringing their stuff in and out the side door which makes a bang everytime it opens and shuts. You should lock the side door at night so people have to use the front door and prevent people from opening and shutting the door multiple times at 2am. Then for some reason at around 9:30am staff would vacuum the hotel hallways. Yes you heard me not the hotel rooms but the hallway outside the hotel room which was super loud. There are checkout times for a reason… vacuum when your guests have left not at 9:30 in the morning. And speaking off check out times the hotel stated checkout is at 11am and the hotel staff tried to come clean the room at 10:30am. Perhaps wait till after checkout time to come clean the room. Won’t be staying here again. If you go 15 minutes further west into Wentzville there are significantly nicer hotels for only a little more money.
Justin
Stayed 2 nights in Nov 2024