Stouffville Holidays

Our hosts were great with communication and very on top of making sure we were happy and satisfied. Very kind folks. Great place to rest your head for a night. Even with sharing the space with other guests, it was pleasant. Thank you all again!

Beautiful property and rooms.

The building is in a great location but unfortunately not very well kept. Many lights were burnt out the showers had black mold in them, doors and windows didn't fully close, mattress covers (which I saw upon removing sheets on check out) were covered in hair and dirt and clearly hadn't been cleaned in a long time. The most dangerous part was the flooring which was heaving so badly that you would repetitively stub/cut your feet. Please note that there are not blackout curtains, a real ironing board or other items that were listed (like garbage bags, dishwasher detergent, kitchen towels, toaster etc).

Property overall is fine and good location. The outside has new construction outside the hotel and impacts Valet and parking. We had to park our vehicle off property and manage our luggage through the streets. This wasn't communicated and was a disappointment. Valet team wasn't helpful and I couldn't believe the amount of little concern during check-in as they blamed the city on construction. We obviously survived, but for a hotel with a great brand, they didn't handle this issue well.