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Hotel Arok

3.0 star property
Hotel with a fitness centre, steps from Train Station Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Arok

Premium bedding, in-room safe, desk, soundproofing
Lobby lounge
View from property
Front of property
Sauna
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Laundry
  • 24/7 front desk
  • Pet-friendly
The price is €291
includes taxes & fees
1 Dec - 2 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Rainfall showerhead
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Luxury Twin Room

Premium bedding, in-room safe, desk, soundproofing

Luxury Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Rainfall showerhead
Hairdryer
Private bathroom
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Daily housekeeping
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Rainfall showerhead
Hairdryer
Private bathroom
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Rainfall showerhead
Hairdryer
Private bathroom
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

Hotel Tandem - Boutique Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
9.6 out of 10, Exceptional, (700)
The price is €252
includes taxes & fees
11 Dec - 12 Dec
Hotel Tandem - Boutique Hotel
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About the area

Map
7- 8 Place de la gare, Strasbourg, Bas-Rhin, 67000

What's nearby

  • Train Station Square - 1 min walk - 0.2 km
  • Place des Halles Shopping Centre - 8 min walk - 0.7 km
  • Place Kléber - 10 min walk - 0.9 km
  • Strasbourg Christmas Market - 14 min walk - 1.2 km
  • Strasbourg Cathedral - 15 min walk - 1.3 km

Getting around

  • Strasbourg Station - 2 min walk
  • Gare Centrale Tram Station - 2 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 19 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪La Croissanterie - ‬2 min walk
  • ‪Boulangerie DURRENBERGER - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪La Potence - ‬1 min walk

About this property

Hotel Arok

Hotel near Train Station Square
Located close to Strasbourg Christmas Market and Strasbourg Cathedral, Hotel Arok provides a terrace, a coffee shop/cafe and an arcade/games room. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks include:
  • Buffet breakfast (surcharge), smoke-free property and a lift
  • A TV in reception, a front desk safe and multilingual staff
  • Free newspapers, luggage storage and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff, first-rate property condition and location
Room features
All 58 rooms feature comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Free toiletries and hairdryers
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 80-inch flat-screen TV

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 20 per day (656 ft away)
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A car is not required for transport to and from this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

HOTEL AROK Strasbourg
HOTEL AROK Hotel
HOTEL AROK Strasbourg
HOTEL AROK Hotel Strasbourg
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
HOTEL AROK Strasbourg
AROK Strasbourg
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
AROK

Frequently asked questions

Is Hotel Arok pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of EUR 18 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Arok?

As of 27 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Arok on 1 Dec 2024 start from €286.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Arok?

This property doesn't offer parking.

What time is check-in at Hotel Arok?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Arok?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hotel Arok located?

Located in Quartier de la Gare, this hotel is within a 15-minute walk of Train Station Square and Strasbourg Christmas Market. Olympe de Gouges Media Library and Old Saint Peter's Church are also within 5 minutes. Gare Centrale Tram Station is only a 2-minute walk and Faubourg National Tram Station is 3 minutes.

Hotel Arok Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 994 reviews" "
Rating 8 - Good. 265 out of 994 reviews" "
Rating 6 - Okay. 36 out of 994 reviews" "
Rating 4 - Poor. 14 out of 994 reviews" "
Rating 2 - Terrible. 9 out of 994 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Malgorzata

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a uniquely decorated and we loved it. Great location, very close to the train station, shops, restaurants. Competent and very welcoming staff. We already thinking of going back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael, Suquamish

Liked: Cleanliness, staff & service, property conditions & facilities
Great design and functionality!
Stayed 1 night in Oct 2024

10/10 Excellent

hsuehtsu, Edgewater

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful staff. Two nights of decent rest really helped our long flight, highly recommended for business or leisure traveling in Strasbourg
Stayed 2 nights in Oct 2024

10/10 Excellent

Steven, Westminster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought that since Hotel Arok is on the Place de la Gare, across from the railway station, it might be noisy. But it wasn’t noisy at all, our room was very quiet. The staff was helpful and the location is excellent. Highly recommended.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xx
Stayed 1 night in Oct 2024

10/10 Excellent

Hilary

Stayed 2 nights in Sep 2024

10/10 Excellent

David, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superlative stay! How they manage such a comprehensive decorating/marketing scheme as this chapter Arok is beyond me, but it works. Reminds me of a Hard Rock hotel, but it’s a one-off! Great breakfast, highly recommended. Best hotel of our two week stay in France and Italy.
Stayed 4 nights in Sep 2024

6/10 Okay

Heather

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel Arok is great location, friendly staff and amazing breakfast. However, it was quite warm out and there was no air conditioning.
Stayed 3 nights in Sep 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and efficient. Always took care of our requests. And went out of their way to make sure everything was good. The hotel is clean and our room was a nice size and comfortable. (We got the mid size room) Easy walk to Petite France and not too far to walk to the Cathedral. If you don’t want to walk, you can catch a tram at the train station which is right across the street. Also convenient for day trips to Comar, etc. Lovely setting on the plaza. Variety of shops and restaurants nearby.
Stayed 5 nights in Sep 2024

10/10 Excellent

Olblica

Liked: Cleanliness
.
Stayed 4 nights in Sep 2024

8/10 Good

James, Beulah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, location, breakfast, clean, service.
Stayed 4 nights in Sep 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thus hotel exceeded our expectations. Very cute decor. Free drink. Comfortable rooms. Clean. Quiet. Across the street from train station. Restaurants around the corner. Safe for walking. Very friendly staff. Shout out to Thomas at front desk who went above and beyond helping us navigate transportation!
Stayed 1 night in Sep 2024

6/10 Okay

Ishaq

Travelled with partner
Liked: Staff & service
love the location and the style but very noisy without air-conditioning
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality boutique hotel with friendly and professional staff, all at good value.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice friendly boutique hktel which is ideally located.
Stayed 1 night in Sep 2024

10/10 Excellent

Jiaojiao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem near the central station
Staff are very freindly. We got upgraded to a bigger room. Love the boutique gym and sauna. Breakfast area is very clean and variety offered is good for European standard.
Stayed 3 nights in Aug 2024

10/10 Excellent

amratpal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

boon teck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower had no walls so water went everywhere
Dated dilapidated hotel, shower had no walls or door and water went everywhere. Disgusting and unclean environment
Stayed 3 nights in Jul 2024

10/10 Excellent

Cathrine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well decorated hotel. Very clean. Quiet room with air conditioning although a bit small. Very friendly , helpful staff, nothing too much trouble. Would love to stay again but in a bigger room
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Coffee and cold water always available in the lobby.
Stayed 3 nights in Jul 2024

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Kyung Hae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024