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Zest Jemursari by Swiss-Belhotel International

3.5 star property
Hotel in Surabaya with free valet parking and 24-hour front desk

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Photo gallery for Zest Jemursari by Swiss-Belhotel International

Front of property
Breakfast, lunch, dinner served; international cuisine
Garden
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk
The current price is €19
includes taxes & fees
20 Jul - 21 Jul

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Zest Queen Room

Zest Queen Room | Interior detail

Zest Queen Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Air conditioning
LED TV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
Free bottled water
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Zest Twin Room

Zest Twin Room | Interior detail

Zest Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Air conditioning
LED TV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
Free bottled water
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Jl. Raya Prapen 266, Surabaya, East Java, 60299

What's nearby

  • Surabaya Zoo - 4 min drive - 3.0 km
  • Royal Plaza Surabaya - 4 min drive - 3.7 km
  • Galaxy Mall - 7 min drive - 5.5 km
  • Surabaya Plaza Shopping Mall - 7 min drive - 6.4 km
  • Tunjungan Plaza - 8 min drive - 7.0 km

Getting around

  • Kertomenanggal Station - 5 min drive
  • Surabaya Gubeng Station - 21 min drive
  • Surabaya (SUB-Juanda) - 28 min drive

Restaurants

  • ‪Soto Ayam Lamongan Cak Kan - ‬8 min walk
  • ‪Mie Ayam dan Bakso Mitra - ‬11 min walk
  • ‪Pempek Ny. Kamto - ‬3 min walk
  • ‪Yoshinoya - ‬2 min walk
  • ‪KUNOKINI Café & Resto - ‬1 min walk

About this property

Zest Jemursari by Swiss-Belhotel International

Hotel near Tunjungan Plaza
Zest Jemursari by Swiss-Belhotel International provides amenities, such as dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking and valet parking
  • Breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
  • A banquet hall, concierge services and luggage storage
Room features
All 130 rooms feature comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as air conditioning and separate dining areas.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with premium channels
  • Separate dining areas, daily housekeeping and electrical adapters/chargers

Languages

English, Indonesian

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22 Jul - 23 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 10:00 AM for a fee: IDR 60,000 for adults and IDR 40,000 for children
  • A restaurant

Restaurants on site

  • Citruz
  • Citruz Cafe

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 150000 per night.

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: from approximately IDR 60000 for adults and from IDR 40000 for children
  • Airport shuttle fee: IDR 200000 per person (one-way)
  • Rollaway bed fee: IDR 150000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Zest Hotel Jemursari Surabaya
Zest Hotel Jemursari
Zest Jemursari Surabaya
Zest Jemursari
Zest Hotel Jemursari Surabaya, Java

Frequently asked questions

Is Zest Jemursari by Swiss-Belhotel International pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Zest Jemursari by Swiss-Belhotel International?

As of 18 Jul 2025, prices found for a 1-night stay for 2 adults at Zest Jemursari by Swiss-Belhotel International on 20 Jul 2025 start from €18.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Zest Jemursari by Swiss-Belhotel International?

Self-parking and valet parking are free at this property.

What time is check-in at Zest Jemursari by Swiss-Belhotel International?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Zest Jemursari by Swiss-Belhotel International?

Checkout is at noon.

Does Zest Jemursari by Swiss-Belhotel International provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-9:00 PM on request. A fee of IDR 200000 per person applies.

Where is Zest Jemursari by Swiss-Belhotel International located?

Situated near the airport, this hotel is within 3 miles (5 km) of Universitas Islam Negeri Sunan Ampel Surabaya, Royal Plaza Surabaya and Surabaya Zoo. Monument Of Suroboyo and Mpu Tantular Museum are also within 3 miles (5 km).

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Zest Jemursari by Swiss-Belhotel International Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 8 out of 17 reviews
Rating 8 - Good. 8 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

8.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

The hotel very good
Stayed 3 nights in May 2023

10/10

This property was in neat, clean condition with modern facilities and nice staff.
Stayed 1 night in Feb 2025

10/10

Stayed 7 nights in Feb 2024

8/10

Stayed 7 nights in Feb 2024

10/10

Stayed 4 nights in Feb 2024

10/10

Nice hotel and friendly staff. Hotel allow late check-out which is really convenient for me as a guest.
Stayed 1 night in Oct 2018

8/10

still one of the hotel i will stayed while every time biz trip there!!
Stayed 1 night in Aug 2018

8/10

many times staying there, feel good , but the sink is still stocking... really need to remove the plug and clean..please ....
Stayed 2 nights in Jul 2018

8/10

here must be the 1st hotel when i was in Surabaya, recently, there is a new "Burger King" open, that is even more amazing... really recommend for everyone
Stayed 1 night in Aug 2018

8/10

nice hotel close to shopping mall and other attraction and bed many clacking sound and toilet very dirty and since I stay in hotel about 11 days access by lift away one repair or maintenance
Stayed 5 nights in Jun 2018

10/10

Stayed here again, they provide massage service for new service..not have enough time to enjoy the service.mayne next time
Stayed 1 night in Mar 2018

10/10

my most favorite hotel in Surabaya. high C/P value, good staff
Stayed 1 night in Jan 2018

10/10

the location is good. the food is very good. and the service people are very helpful
Stayed 1 night in Jan 2018

8/10

Stayed several nights here, and it is not the first time to stayed here. the breakfast is the most recommended , although not so many kinds than 4 star hotel. but the chef i think cooked better. i will come again
Stayed 1 night in Jan 2018

8/10

i stay here from 4 nights totally, pretty like this hotel, especially the breakfast and dinner is quite delicious than other 4 star hotel....i stayed 2 different rooms there , both washbasin is always stuck....it is TOTO, so they need to take out the drainer and remove all the hair or stuff
Stayed 1 night in Jan 2018

6/10

It's small clean room; but comfortable. There is no electric kettle in the room; so I have to go down in cafetaria for hot water for making milk for my son.

8/10

overall baik dan nyaman. Hotel baru dan dekat dengan kantor. sepertinya akan tetap hotel ini jadi pilihan saya jika bertugas ke Surabaya. terimakasih.