Surat Hotel Guide - Hotels with Spa in Surat, Gujarat

"Greet hotel "

"Staff were very helpful. Always willing to help"

"I had a pleasant stay.I was at the hotel for 10 days. The club room was very nice. The staff were always ready to assist and very helpful The only feedback I have is that they can improve more on maintaining a higher standard of cleanliness. I highly recommend the food at the ground floor restaurant. Excellent food"

"During shower, brown water came out"

"Office complex converted to hotel. It's not a four star property. It's a 2 star cateogory. Purely misleading on the web portals. "

"There was no water or towels in room … I got so frustrated with lack of services that they have to change my room three times. Although staff did everything to help me , I think it was poor management by leadership team , I believe they didn’t provide enough resources to staff. The hotel need major upgrade and someone from top needs to take responsibility to fix things . Will not recommend anyone to stay "

"Rude staff. Booked the room with breakfast and they never gave me breakfast. When i asked them they said the chef is not here sorry!"

"Not clean at all Smelly room , dirty sheets Too noisy as bus station is right next to the hotel The staff was nice but service is slow"