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Garden Hotel

3.5 star property
Art Deco Suzhou hotel in Gusu District with a marina

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Photo gallery for Garden Hotel

Lake
Interior detail
Pub
Executive Double Room B
Connected Suite

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Room service
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Business Twin Room

Business Twin Room

Business Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Bathrobes
  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Connected Suite

Connected Suite

Connected Suite

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Bathrobes
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Double Room A

Executive Double Room A

Executive Double Room A

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Bathrobes
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Double Room

Business Double Room

Business Double Room

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room B

Executive Double Room B

Executive Double Room B

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Bathrobes
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

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Property amenity

Kempinski Hotel Suzhou

  • Pool
  • Hot tub
  • Spa
  • Kids pool
8.0 out of 10, Very good, 45 reviews
The price is €104
includes taxes & fees
20 Feb - 21 Feb
Kempinski Hotel Suzhou
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About the area

Map
No.477 Liu Yuan Road, Suzhou, Jiangsu, 215008

What's nearby

  • Shantang Street - 3 min drive
  • Hanshan Temple - 4 min drive
  • Suzhou Museum - 6 min drive
  • Humble Administrator's Garden - 6 min drive
  • Pingjiang Road - 6 min drive

Getting around

  • Suzhou Railway Station - 6 min drive
  • Shi Lu Station - 15 min walk
  • Wuxi (WUX-Shuofang) - 40 min drive

Restaurants

  • ‪苏州交通技校餐厅 - ‬5 min walk
  • ‪味庄(来客茂店) - ‬6 min walk
  • ‪休闲茶吧 - ‬3 min walk
  • ‪俊杰广告有限公司 - ‬5 min walk
  • ‪苏州起重机械厂 - ‬1 min walk

About this property

Garden Hotel

Hotel located in Gusu District
Take advantage of a free breakfast buffet, a marina and a corner/local shop at Garden Hotel. The on-site restaurant, De Yue Ting, offers breakfast, lunch, dinner and garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also find perks such as:
  • Free self-parking
  • Limo/town car service, express check-out and express check-in
  • Tour/ticket information, concierge services and a porter/bellboy
Room features
All 182 rooms feature comforts such as air conditioning and bathrobes, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with rainfall showers and deep-soaking baths
  • 25-inch HDTVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • De Yue Ting
  • Ming Xuan Bar

Things to do

  • Gym
  • Ropes course
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Marina

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 25-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Garden Hotel Suzhou
Garden Suzhou
Garden Hotel Hotel
Garden Hotel Suzhou
Garden Hotel Hotel Suzhou

Frequently asked questions

Is Garden Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Garden Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Garden Hotel?

Check-in begins at noon.

What time is check-out at Garden Hotel?

Checkout is at noon.

Where is Garden Hotel located?

Located in Gusu District, this hotel is within 1 mile (2 km) of West Garden Temple and Shantang Street. Suzhou City Moat and Hanshan Temple are also within 2 miles (3 km). Shi Lu Station is 15 minutes by foot and Shantang Jie Station is 17 minutes.

Garden Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 24 out of 66 reviews
Rating 8 - Good. 26 out of 66 reviews
Rating 6 - Okay. 10 out of 66 reviews
Rating 4 - Poor. 2 out of 66 reviews
Rating 2 - Terrible. 4 out of 66 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Nice older style hotel close to lingering garden and shopping centre.
Stayed 2 nights in Sep 2019

8/10 Good

Wendy

喜歡園林景觀，交通方便。不喜歡早餐食物，沒有了沒有添加和蛋卷受潮不松脆。大堂電話充電器插頭非常难插。
Stayed 1 night in Aug 2019

8/10 Good

Sandee

Visiting China
Right across from the Lingering. gardens- hard area to find supper in. The garden at the hotel was quaint and lovely.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

예약 시 보다 명확한 자료 제시를 바랍니다.
예약 당시 안내된 방은 거실이 있었는데, 배정받은 곳은 거실이 없어 아쉬웠습니다. 예약 당시 무료 조식포함이라고 기재되어 있었습니다. 4인 예약했는데 막상 1일차에는 2인만, 2일차에는 1인만 무료조식이 제공되었습니다. 4인을 예약했는데 조식에 대한명확한 고지없이 예약이 진행된 것이 어이없었습니다. 직원은 친절했으며 방 컨디션은 양호합니다. 큰 정원이 조성되어 있습니다. 방음이 전혀 되지 않습니다.
Stayed 2 nights in Jul 2019

6/10 Okay

Andy, Melbourne, Australia

Liked: Amenities, property conditions & facilities
The hotel was well located with easy access to Lingering Gardens 250m, bank of China 50m and shopping centre Kmall within minutes from the hotel. However, the room wasn’t clean, the wall paper was peeled off, the air conditioner wasn’t working properly. The staff though were nice and friendly, but poor English was the main blocker for them to communicate with guests. The hotel restaurant was one of the highlights of our trip with high quality food, but their customer service could improve. Overall, the photos on the website aren’t a good representative of the room condition and cleanliness.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Room for improvement
We had used this hotel before so this was a return visit but that won't happen again. Breakfast was not so good - few western choices although the hotel now seems to cater for western tour groups. At check out we were asked to pay for a glass which they claimed we had broken - a very grubby cracked glass was produced as "evidence". We had not broken a glass but reception persisted - even calling in the maid. It was an unpleasant experience. The hotel is in a hard location to hail a taxi but has no system for calling a taxi for you. This is a problem if you are trying to get to the airport or station.
Stayed 2 nights in Oct 2018

8/10 Good

Helen, London

Nice hotel, when we found it, name is written in Chinese only. very central , friendly staff, clean and tidy room
Stayed 1 night in Oct 2018

6/10 Okay

Hoon

Stayed 2 nights in Oct 2018

8/10 Good

Y, Toronto

Nice hotel to provide free breakfast and free delivery/pick up to & from most locations.
Stayed 3 nights in Aug 2018

10/10 Excellent

PEI YUN

Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Un gran hotel, bonito y muy comodo
Servicial, correctos el personal y muy agradable.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2018

6/10 Okay

Yu

洗面所が臭かった。 留園など観光スポットには近いので良いと思う
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Nice staff, breakfast buffet, very good location.
On a recent trip to visit family in Suzhou suburban, we stayed at Garden hotel for two nights in order to enjoy places of interest in the old city. We like the location and the service quality of the hotel and will definitely go back. The hotel is located at the center of old Suzhou city. Liuyuan garden, the 2nd famous classical garden of Suzhou, is right across the street. The express bus route You1 stopped at Liuyuan garden and took us directly to Zuozhengyuan garden, the most famous classical garden in China. Within walking distance, we visited Shantangjie street, an ancient street that parallels a canal that connects the old city and Huqiu hill. The Shilu street subway is also in 10 min walking distance. The hotel is featured with TV, free high speed wifi, a few small classical gardens among 4 buildings. The free breakfast buffet provides ample orient and western choices. The rooms were clean. The furniture were a bit out of date but served their purpose well. The staffs were friendly and provided courtesies such as taxi call and free same-day luggage storage after we checked out. We checked in before noon and was offered a room for brief rest, and then changed to a smoke-free room an hour later.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Das Hotel ist unweit eines der schönsten Gärten der Stadt. Englisch Kenntnisse an der Rezeption vorhanden, was in China selten ist. Zimmer sauber und ordentlich. Frühstück lecker und große Auswahl. Mit dem Taxi kommt man günstig in die Innenstadt.Das Hotel ist ohne Einschränkungen weiter zu empfehlen.
Stayed 2 nights in May 2018

8/10 Good

ERI

Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

住的地方距离留园很近，走路过去只需要5分钟。酒店里也有花园和池塘，环境不错

10/10 Excellent

Verified traveller

Garden like setting, convinent location.walk to sight seeing, shopping and eat.
Stayed 3 nights in Apr 2018

8/10 Good

Tony, Toronto, Canada

Gardens in a hotel
The hotel is near the UNESCO cultural heritage Liu Yuan Park. The area is pretty quiet. But, too many smokers destroyed the air in the hotel and its gardens.
Stayed 3 nights in Apr 2018

10/10 Excellent

Verified traveller

10/10 Excellent

Verified traveller

苏式园林风格
地理位置挺好找的，就在留园附近。 前台的小姐姐很温柔，服务很贴心。 酒店很大，有个庭院，很像一个迷你的苏式园林，风格很喜欢。 早餐的种类不少，中式西式都有，口味比较适中。 双床房的床宽1米2，作为一个参考。整体感受下来性价比还是可以的。
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

地点很方便，1公里左右有地铁，距离留园只有几步路。酒店内部古色古香，还有个苏式园林风格的花园。虽然酒店已经开业几十年，但房间干净整洁。最值得称赞的是早餐，特色的苏式佳肴，值得一试！