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W Sydney

5.0 star property
Luxury Sydney hotel in Sydney Central Business District with 3 restaurants

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for W Sydney

Exterior
Indoor pool, outdoor pool, pool cabanas (surcharge), pool loungers
Fabulous Room, 1 King Bed, City View | City view
E Wow Suite, 1 Bedroom, Harbour View | Bar (on property)
Poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Free WiFi
  • Gym
The current price is €251
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Marvelous Suite, 1 Bedroom, Non Smoking

Marvelous Suite, 1 Bedroom, Non Smoking

Marvelous Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 69 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Spectacular Room, 2 Double Beds, Non Smoking, Harbor View

Spectacular Room, 2 Double Beds, Non Smoking, Harbor View | Water view

Spectacular Room, 2 Double Beds, Non Smoking, Harbor View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 35 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Wow Suite, 1 Bedroom, Non Smoking, Harbor View

Wow Suite, 1 Bedroom, Non Smoking, Harbor View | Bar (on property)

Wow Suite, 1 Bedroom, Non Smoking, Harbor View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 112 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 1 King Bed, Non Smoking, City View

Wonderful Room, 1 King Bed, Non Smoking, City View | City view

Wonderful Room, 1 King Bed, Non Smoking, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Oasis 1 Bedroom Studio, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Oasis 1 Bedroom Studio, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 75 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Splendid 2 Bedroom Studio, 2 King Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Splendid 2 Bedroom Studio, 2 King Beds, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 75 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Oasis 1 Bedroom Studio, 1 King Bed, Darling Harbour View

Oasis 1 Bedroom Studio, 1 King Bed, Darling Harbour View | Lounge

Oasis 1 Bedroom Studio, 1 King Bed, Darling Harbour View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 75 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Oasis 2 Bedroom Studio, 1 King & 1 Queen Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Oasis 2 Bedroom Studio, 1 King & 1 Queen Beds, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Oasis 2 Bedroom Studio, 2 King Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Oasis 2 Bedroom Studio, 2 King Beds, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 65 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Oasis 2 Bedroom Studio, 2 King Beds, Darling Harbour View

Oasis 2 Bedroom Studio, 2 King Beds, Darling Harbour View

Oasis 2 Bedroom Studio, 2 King Beds, Darling Harbour View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 65 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Spectacular Room, 1 King Bed, Harbour View

Spectacular Room, 1 King Bed, Harbour View

Spectacular Room, 1 King Bed, Harbour View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 35 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Mega 3 Bedroom Studio, 3 King Beds, Darling Harbour View

Mega 3 Bedroom Studio, 3 King Beds, Darling Harbour View | Living area

Mega 3 Bedroom Studio, 3 King Beds, Darling Harbour View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 168 sq m
  • Harbour view
  • Sleeps 6
  • 3 King Beds

View all photos for Splendid 1 Bedroom Studio, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Splendid 1 Bedroom Studio, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fabulous Room, 1 King Bed, City View

Fabulous Room, 1 King Bed, City View

Fabulous Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for E Wow Suite, 1 Bedroom, Harbour View

E Wow Suite, 1 Bedroom, Harbour View | Living room

E Wow Suite, 1 Bedroom, Harbour View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 202 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Fantastic Suite, 1 Bedroom, Non Smoking, City View

Fantastic Suite, 1 Bedroom, Non Smoking, City View

Fantastic Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Wonderful Room, 2 Double Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Splendid 1 Bedroom Studio, 1 King Bed, Darling Harbour View

4 bars/lounges, poolside bar

Splendid 1 Bedroom Studio, 1 King Bed, Darling Harbour View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 44 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Splendid 2 Bedroom Studio, 2 King Beds, Darling Harbour View

4 bars/lounges, poolside bar

Splendid 2 Bedroom Studio, 2 King Beds, Darling Harbour View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 76 sq m
  • Harbour view
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Sofitel Sydney Darling Harbour

Pool
Spa
Free WiFi
Restaurant
8.8 out of 10, Excellent, 1,010 reviews
The price is €193
includes taxes & fees
2 Mar - 3 Mar
Sofitel Sydney Darling Harbour
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About the area

Map
31 Wheat Road, Sydney, NSW, 2000

What's nearby

  • King Street Wharf - 11 min walk
  • Circular Quay - 4 min drive
  • Overseas Passenger Terminal - 4 min drive
  • Sydney Opera House - 5 min drive
  • Sydney Harbour Bridge - 6 min drive

Getting around

  • Convention Light Rail Station - 7 min walk
  • Exhibition Centre Station - 13 min walk
  • Sydney Airport (SYD) - 25 min drive

Restaurants

  • ‪Cockle Bay Wharf - ‬2 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Planar Restaurant - ‬2 min walk
  • ‪Pontoon Bar - ‬1 min walk
  • ‪Betty's Burgers & Concrete Co. - ‬4 min walk

About this property

W Sydney

Luxury hotel near QVB
Located close to King Street Wharf and Circular Quay, W Sydney provides a poolside bar, 2 coffee shops/cafes and dry cleaning/laundry services. Indulge in a hot stone massage, a manicure/pedicure and a facial at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and a poolside location. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with 4 bars and a 24-hour gym.
Other perks include:
  • An indoor pool and an outdoor pool, with cabanas and sunloungers
  • Buffet breakfast (surcharge), valet parking (surcharge) and meeting rooms
  • ATM/banking services, tour/ticket information and wedding services
  • A porter/bellboy, concierge services and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 588 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Rainfall showers, designer toiletries and deep-soaking baths
  • LED TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and free infant beds

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Indonesian, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered valet parking on site (AUD 90 per day)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 55 for adults and AUD 28 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar

Restaurants on site

  • Level 3 Restaurant
  • Living Room
  • Rooftop Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Dining table
  • Free cot
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,079 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property's valet parking has a maximum vehicle height limit of 5.6 feet (1.7 metres).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 55 for adults and from AUD 28 for children
  • Valet parking fee: AUD 90 per day
  • Credit card charges are subject to a surcharge of 1.95 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

W Sydney Hotel
W Sydney Sydney
W Sydney Hotel Sydney

Frequently asked questions

Does W Sydney have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 6:00 AM to 5:00 PM.

How much does it cost to stay at W Sydney?

As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at W Sydney on 2 Mar 2025 start from €251.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is W Sydney pet-friendly?

No, only service animals are welcome at the property.

How much is parking at W Sydney?

Valet parking is available for AUD 90 per day. Limited spots are available.

What time is check-in at W Sydney?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at W Sydney?

Checkout is at 11:00 AM.

Where is W Sydney located?

Located in Sydney Central Business District, this luxury hotel is within a 15-minute walk of QVB and King Street Wharf. Royal Botanic Gardens and Circular Quay are also within 2 mi (3 km). Convention Light Rail Station is 7 minutes by foot and Town Hall Station is 7 minutes.

W Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 274 out of 422 reviews" "
Rating 8 - Good. 69 out of 422 reviews" "
Rating 6 - Okay. 42 out of 422 reviews" "
Rating 4 - Poor. 17 out of 422 reviews" "
Rating 2 - Terrible. 20 out of 422 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

evate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very nice hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Qianyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how easily accessible to Sydney attractions from the hotel by Uber and public transport (ferry) was only a short stroll away. The precinct is beautiful and equipped with family friendly facilities around the hotel if tourist attractions are not for you! Will definitely come back again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible place to stay! 10/10 - the best hotel in sydney. The service and the staff went above and beyond to make my birthday special.
Stayed 1 night in Jan 2025

10/10 Excellent

huihan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality
Stayed 2 nights in Jan 2025

8/10 Good

Minxing, Castle Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fireworks is fantastic
Stayed 1 night in Jan 2025

6/10 Okay

JOHN

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! The breakfast buffet is worth getting, so many amazing options and the rooftop bar and pool has the best view!
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Charrylou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The view and proximity
Stayed 1 night in Jan 2025

10/10 Excellent

Quang-Thanh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service we received from checkin to checkout was phenomenal. Would definitely come back.
Stayed 1 night in Jan 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are lovely. I really liked the location. The fireworks on Saturday night were amazing to view from your room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kari

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, attentive staff will to accommodate your needs. All the feels of a 5 start property Had an issue with the cleaning staff on one day but the management team was quick to respond and offer a solution. Overall, great stay.
Stayed 5 nights in Dec 2024

2/10 Terrible

Shum

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick questions for hotel design team and management: 1. Is the general vibe of the hotel supposed to be 'dark, small & cluttered'? Because that's exactly how I would describe the lobby & the room we booked (Oasis 2 bedroom suite). 2. After taking the lift up to our floor, the numbers displayed on the wall (that show the general direction rooms are located) didn't include the room number we were allocated... pretty important detail to have missed don't you think?? (even the cleaning staff we asked were just as confused as we were). 3. The 2 bedroom suite is designed in such a way that you can't hear anyone knocking on the door. So why on earth are there no doorbells?? (other hotels have them for this very reason!) 4. And on WHAT UNIVERSE is it a good idea to have shower tap handles that turn in the opposite direction from each other??? Is that even a 'thing' now??? For who???? 5. Again, we had to ask staff how to use the 'high-tech' stove in our room and again, they had no idea (they had to call the maintenance guy). Is it too much effort to have simple instructions printed out & mounted somewhere? 6. Are your staff actually trained to provide top-tier customer service? They appeared confused when we asked them simple questions and I witnessed some staff being selective in who they were offering certain services to.. (ie, complimentary drink vouchers) 7. And FINALLY... why would you debit the previous guests room bill to my bank card, a full 7 days AFTER I checked out!!! Like
Stayed 1 night in Dec 2024

6/10 Okay

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views!
Stayed 1 night in Oct 2024

10/10 Excellent

ABTAR, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering busy New Year’s Eve the staff did amazing job
Stayed 2 nights in Dec 2024

8/10 Good

Maddison

Stayed 2 nights in Dec 2024

8/10 Good

Thomas

Stayed 1 night in Jan 2025

4/10 Poor

Georgia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was a beautiful hotel, however extremely poor service. Our luggage never turned up to the room despite a phone call to reception 30 minutes after we checked in so we had to go and collect this ourselves.. We ordered ice to the room, and it never came.. And thirdly we asked for fresh towels while the cleaner was in our hallway and they didn’t replace these until late afternoon. I expected better for the level of price I paid to stay here
Stayed 2 nights in Jan 2025

6/10 Okay

Sherry, NCD

Stayed 6 nights in Dec 2024

10/10 Excellent

Caelum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, will come again
Stayed 1 night in Jan 2025

10/10 Excellent

Lydie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, customer service was outstanding. Very friendly staff, We had a wonderful stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sabina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel by far more than 4 seasons in Sydney. Stayed at both. This hotel is brand new (1y old ). Amazing view. Super cool design. Great food. Super fantastic area to stay near for walking and dining. The only complain we have is form pillows and lights from electric devices was hard to make room pitch dark. But we would stay here again for sure !
Stayed 1 night in Jan 2025