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Hotel Smile

3.0 star property
Family-friendly hotel with full-service spa and free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Smile

Interior
Exclusive Double Room, Balcony
Exterior
Balcony
32-inch LCD TV with satellite channels, TV

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Spa
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Single Room, Balcony

Standard Single Room, Balcony

Standard Single Room, Balcony

Highlights

Balcony
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Free bottled water
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Free bottled water
Satellite channels
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Highlights

Balcony
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Free bottled water
  • 21 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Exclusive Double Room, Balcony

Exclusive Double Room, Balcony

Exclusive Double Room, Balcony

Highlights

Balcony
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Separate bath and shower
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Grand Studio, 2 Bedrooms (for 4 people)

Grand Studio, 2 Bedrooms (for 4 people)

Grand Studio, 2 Bedrooms (for 4 people)

Highlights

Balcony
Heating
Free cots/infant beds
Fridge
LCD TV
2 bedrooms
Blackout curtains
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony

Standard Double Room, Balcony

Highlights

Balcony
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Free bottled water
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Free bottled water
Satellite channels
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Standard Triple Room, Balcony

Standard Triple Room, Balcony

Standard Triple Room, Balcony

Highlights

Balcony
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Free bottled water
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Standard Quadruple Room, Balcony

Standard Quadruple Room, Balcony

Standard Quadruple Room, Balcony

Highlights

Balcony
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Free bottled water
  • 25 sq m
  • Sleeps 4
  • 4 Single Beds

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About the area

Map
ul. Glówna 234, Szczawnica, Lesser Poland, 34-460

What's nearby

  • Henryk Sienkiewicz Monument - 5 min drive
  • Szczawnica Museum - 5 min drive
  • Jaworki Ski Area - 16 min drive
  • Pieniny National Park - 47 min drive
  • Krupowki Street - 62 min drive

Getting around

  • Nowy Sacz Station - 49 min drive
  • Kraków (KRK-John Paul II - Balice) - 100 min drive

Restaurants

  • ‪Restauracja "Przełom - ‬4 min drive
  • ‪Eglander Caffe - ‬4 min drive
  • ‪Chata Pieniny - ‬53 min drive
  • ‪Kolory Wiatru - ‬4 min drive
  • ‪Bar Pieniny - ‬11 min walk

About this property

Hotel Smile

Family-friendly hotel near the boardwalk
At Hotel Smile, you can look forward to a free breakfast buffet, a terrace and a garden. Treat yourself to reflexology, a body scrub or a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at Restauracja Smile***, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and a hair salon.
Other perks include:
  • Free self-parking
  • Express check-out, express check-in and a lift
  • Smoke-free property, tour/ticket information and a front desk safe
Room features
All guestrooms at Hotel Smile offer comforts such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Free toiletries and hairdryers
  • 32-inch LCD TVs with satellite channels
  • Fridges, free infant beds and heating

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restauracja Smile***

Family friendly

  • Arcade/game room
  • Children's toys
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 1:00 PM
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 20 December 2024 to 31 March 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Smile Szczawnica
Hotel Smile
Smile Szczawnica
Hotel Smile Hotel
Hotel Smile Szczawnica
Hotel Smile Hotel Szczawnica

Frequently asked questions

Is Hotel Smile pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Smile?

Self-parking is free at this property.

What time is check-in at Hotel Smile?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Smile?

Checkout is at 11 AM.

Where is Hotel Smile located?

This family-friendly Szczawnica hotel is located near a boardwalk, within 1 mi (2 km) of Wooden Tserkvas of the Carpathian Region in Poland and Ukraine and Pieniny National Park. Palenice Gravity Slide and Henryk Sienkiewicz Monument are also within 2 miles (3 km).

Hotel Smile Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 16 reviews" "
Rating 8 - Good. 4 out of 16 reviews" "
Rating 6 - Okay. 4 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Bart, Manchester, UK

Liked: Staff & service
Disliked: Room comfort
Nice hotel in a perfect spot for hitchhiking!
The hotel location is great. It's close to Szczawnica from where you can start your trips around Pieniny mountains. The hotel itself is OK, but not more than that. Rooms are clean-ish (bathroom had a lot to wish for, shower sink was cogged) and quite cosy, though the decoration was a little too chaotic - decoration elements did not really match each other. Another issue is the hotel policy on drinking your own water/drinks inside hotel room - though they provide you with a kettle (no tea or coffee), they forbid you to drink in the room - weird. There's a spacious parking in front of the hotel, so you do not have to worry about leaving your car on the street. Staff is pleasant and happy to help. Overall, I'm pleased with the stay in Smile, we had good nights sleep and pleasant time.
Stayed 1 night in Aug 2017

8/10 Good

Sandra

Stayed 2 nights in Apr 2022

6/10 Okay

Andrzej

Liked: Cleanliness, staff & service
Przyjemna atmosfera.Niestety nieczynne sauny,jacuzi .
Stayed 2 nights in Nov 2021

8/10 Good

Boguslaw

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Martyna

Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Hotel w miarę ok, najlepszy Pan Sebastian z recepcji bardzo pomocny i umilił pobyt. Poza tym pokój gorszy niż na zdjęciach, na poddaszu, za co dostali rekompensatę (ale dopiero po interwencji) bon 200 zł do wykorzystania w spa lub restauracji. Masaż wykonuje uczennica, która do 16-ej pracuje w zupełnie innym zawodzie i nie bardzo zna się na masażu, odradzam. Restauracja słynie z naleśników, nawet opisuje się jako "naleśnikarnia", a na śniadanie ani razu nie było naleśników. Codziennie dokładnie to samo, mało opcji dla osób, które nie jedzą mięsa, tosty np. Tylko z szynką. Jedzenie dobre. Hotel około 2,5 km od centrum, ale jak ktoś lubi chodzić to nie problem :) Generalnie czysto, spa bardzo ubogie, mało przypomina prawdziwe spa w innych hotelach. Cena trochę zbyt wysoka do jakości, ale generalnie ocena dobra.
Stayed 7 nights in Jul 2021

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wszystko ok
Wszystko było super.
Stayed 2 nights in Jul 2021

10/10 Excellent

Bartosz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Szczerze polecam
Bardzo przyjemny hotelik. Czysto, schludnie i przyjemnie.
Stayed 2 nights in Jan 2020

4/10 Poor

Olga

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020

8/10 Good

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

10/10 Excellent

RENATA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super pobyt
Spędziliśmy z rodziną 3 noce. Wrażenia wspaniałe. Obsługa hotelowa bardzo miła z profesjonalnym podejściem. Świetne widoki z okna. Super rozwiązanie ze śniadaniem w formie bufetu. Hotel bardzo przyjemny i dość obszerny, znajdzie się tutaj miejsce na relaks, dzieci mają swój kątek do zabaw jak również plac zabaw na zewnątrz. Organizacja wycieczek spod hotelu jest bardzo świetnym udogodnieniem. Jesteśmy bardzo zadowoleni z pobytu. Polecamy bardzo gorąco.
Stayed 3 nights in Sep 2017

10/10 Excellent

Marzena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bardzo fajny, przemiła obsługa, dobre jedzenie w restauracji, pokoje czyste, przyjemne. Jestem bardzo zadowolona z pobytu jedyny minus to taki że strasznie słychać hałasy z innych pokoi a na dodatek nikt nie potrafił postawić do pionu rodziców których dzieci hałasowały do 24h.

8/10 Good

Johannes

Liked: Cleanliness, property conditions & facilities, room comfort
It was a 2 days stay. The hotel is nicely located, close to hiking trails. The room was big and clean. We got some sandwiches becuase we were leaving before they served breakfast. Free wifi. The only annoying thing I found was parking. In the afternoon there was no single parking spot, solution suggested in the reception: double parking. The price per night comparing to what you get is too high.

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pobyt udany
Jesteśmy bardzo zadowoleni z długiego weekendu majowego, obsługa miła, otoczenie piękne. jedyny minus to brak windy z samego parteru , dopiero od pół piętra.

6/10 Okay

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Tomasz

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Słabo!
W pokojach zimno, a w łazience mróz, obsługa hotelowa nie chętna do pomocy, daleko do stoku, przy samej głównej ulicy, prysznic dla osób max. 160 cm wzrostu, Panie sprzątające budzą z samego rana pytając czy pokój jest zajęty, śniadania całkiem dobre choć nawet jajecznica nie było...