Szklarka Waterfall

I may not have read the description properly and expected a traditional hotel, but the room suited our needs perfectly and the bed was comfortable. The location is not far from the old town and the staff was friendly. We did have to pay extra for parking though.

We visited Wroclaw for my husbands birthday over New Year. After reading reviews i contacted the hotel to ask if it was possible to have a room away from the tram line which runs right past and to make them aware it was a special occasion. They offered balloons in the room which i had to pay for (no problem with that) but they were a little disappointing (5 standard latex balloons). We also ended up with a room right on the tram side which you really can hear and feel when the tram passes...but you get used to it. The hotel itself is really lovely though. The decor was gorgeous, it was absolutely spotless and the hotel is in a great location so you can walk everywhere. Some of the front desk staff weren't too friendly, you didn't get a hello or goodbye when greeting them when passing the desk but its not a huge issue and maybe just a difference in cultures. The spa was also a lovely addition that we used a number of times. Overall i would definitely recommend Altus Palace and if i was to visit would absolutely stay there again.

The property is very looked after and the interior is amazing. Staff are very helpful and efficient, even during night time!