Dallas Hotel Guide - TPC Craig Ranch hotels in Dallas, United States of America.

"Upon arrival I found out that they did not have the two queen bed that I had originally reserved and was asked if I would take a queen. I explained because it was me, my husband, our 15 year old daughter, and our 3 year old daughter that we would need two beds. I was then offered a king with a sofa sleeper. That was okay with me, but the sofa sleeper’s mattress cover was soiled."

"Hotel was good."

"Great hotel. Great staff. Definitely recommend! "

"The house is large and looks impressive, and the many en-suite bathrooms worked well for our group. Unfortunately, several issues made the stay disappointing.Cleanliness was questionable—we found two candy bars mashed inside the sheets of one bed, which suggested the bedding may not have been changed between guests. Despite sleeping up to 16, the house is also very poorly stocked. The kitchen cabinets are mostly empty and lacked basics like mixing bowls, usable knives, plastic wrap, and food storage containers. Paper products were limited and there were few comfort items like throw blankets.There’s also a safety issue with the staircase: the bottom step isn’t carpeted like the others and blends into the floor below. One of our pregnant friends nearly fell.However, the biggest issue came after checkout, when the host tried to charge us 175 for “damaged” garage door openers. The only time anyone used them was to bring in trash cans at the host’s request. Thankfully we had VRBO insurance, which covered it— But the interaction felt extremely questionable and left us with the impression that routine maintenance costs may be pushed onto guests. If you stay here, buy the insurance."

"The entire hotel was absolutely stunning. I love the cleanliness of the rooms. The 24hr availability for tea and coffee was a plus. The staff was very attentive and professional. I enjoyed my stay very much. I highly recommend it. "

"Best hotel for the price "

"The young lady that checked me in was very nice and informative about the surrounding area. "

"The pros: The location was excellent and the property was very pet friendly, which we really appreciated. The host was also quick to respond whenever we had questions. Cons: We booked through Expedia and never received check-in or check-out instructions (I did check my junk folder as well), so we had to reach out to the host for that information. The biggest downside was cleanliness. While the floors looked clean, they left our bare feet black, and the shower had visible stains and hair. The carpet and living room couch also appeared quite dirty and had an odor. With a thorough deep cleaning, this place would be a much better stay."

"The staff was great. We loved Ms. Tammi"