Location is excellent - management is rude.
The hotelroom had an odd smell, and I was told by the manager to "Speak to the cleaners in the morning".
Very surprising remark from a 4 star hotel - as the manager wants to be absolved of any responsibility.
Fortunately a comparable room was offered that did not smell, after the manager told her colleague to go check if I was having hallucinations. I am surprised that in this day and age in the center of a big city people still lack basic customer service training.
The rooms also lacked the standard things you would expect to receive from a hotel of such an establishment such as razors or toothbrushes, but after seeing the managers, I knew this is a place you need to manage your expectations.
Otherwise everything in old town is within walking distance, cabs can easily reach the location, and we were able to move around very easily from the hotel.
Book elsewhere, and only chose this location if you are on a budget