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Hotel Boutique Casa Isabella

4.0 star property
Adults-only inn with full-service spa and free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Boutique Casa Isabella

Exterior
Flat-screen TV, iPod dock
Outdoor pool
Garden
Suite | Bathroom sink

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Room service
    Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

Junior Suite | Room amenity

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Private bathroom
Bathrobes
IPod dock
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Living area

Suite

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Private bathroom
Bathrobes
IPod dock
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master) | Living area

Suite (Master)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Private bathroom
Bathrobes
IPod dock
Satellite channels
  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, (110)
The price is €226
includes taxes & fees
27 Nov - 28 Nov
La Buena Vibra Retreat and Spa Hotel
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About the area

Map
Camino Real No. 2, Col. Las Mariposas, Tepoztlán, MOR, 62520

What's nearby

  • Jardín Xolatlaco - 6 min drive - 3.6 km
  • Artisan Market of Tepoztlán - 8 min drive - 5.9 km
  • El Suspiro Tepoztlan - 10 min drive - 8.6 km
  • Tepozteco Pyramid - 10 min drive - 6.7 km
  • Casa Chavela - 10 min drive - 9.2 km

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive

Restaurants

  • ‪Tepeztlan - ‬7 min drive
  • ‪La Cueva - ‬8 min drive
  • ‪Las Marionas - ‬6 min drive
  • ‪El Pan Nuestro - ‬6 min drive
  • ‪La Veladora Restaurant & Bar - ‬7 min drive

About this property

Hotel Boutique Casa Isabella

Upscale boutique inn near Tepozteco Pyramid
Take advantage of free full breakfast, a free manager's reception and a terrace at Hotel Boutique Casa Isabella. Indulge in a body treatment, reflexology and a massage at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and a library.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and express check-out
  • A front desk safe, barbecues and 1 meeting room
Room features
All guest rooms at Hotel Boutique Casa Isabella have thoughtful touches, such as pillow menus and air conditioning, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 8 AM to noon
  • A bar/lounge
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: MXN 600
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
Late check-out fee: MXN 900
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Rollaway/extra beds are available for MXN 800.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in fee: MXN 600 (subject to availability)
  • Late check-out fee: MXN 900 (subject to availability)
  • Rollaway bed fee: MXN 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Guests under 14 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Isabella Hotel Boutique Tepoztlan
Casa Isabella Hotel Boutique
Casa Isabella Boutique Tepoztlan
Casa Isabella Boutique
Casa Isabella Tepoztlan
Casa Isabella Hotel Boutique
Hotel Boutique Casa Isabella Inn
Hotel Boutique Casa Isabella Tepoztlán
Hotel Boutique Casa Isabella Inn Tepoztlán

Frequently asked questions

Does Hotel Boutique Casa Isabella have a pool?

Yes, this property has an outdoor pool.

Is Hotel Boutique Casa Isabella pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Boutique Casa Isabella?

Self-parking is free at this property.

What time is check-in at Hotel Boutique Casa Isabella?

Check-in start time: 3:30 PM; check-in end time: 9:00 PM. Early check-in is available for a fee of MXN 600 (subject to availability). Late check-in is available from 11:30 AM to 6:30 PM.

What time is check-out at Hotel Boutique Casa Isabella?

Checkout is at 11:30 AM. Late checkout is available for MXN 900 (subject to availability).

Does Hotel Boutique Casa Isabella provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Boutique Casa Isabella located?

Situated in the historical district, this spa inn is 0.7 mi (1.1 km) from El Tepozteco National Park and within 3 miles (5 km) of Jardín Xolatlaco and Los Venaditos Waterfall. Artisan Market of Tepoztlán and Tepoztlán Museum Carlos Pellicer Collection are also within 6 miles (10 km).

Hotel Boutique Casa Isabella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 78 out of 97 reviews" "
Rating 8 - Good. 15 out of 97 reviews" "
Rating 6 - Okay. 2 out of 97 reviews" "
Rating 4 - Poor. 0 out of 97 reviews" "
Rating 2 - Terrible. 2 out of 97 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great 👍
Stayed 2 nights in Feb 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is superb, Jorge is a fantastic host. The property needs some maintenance but definitely does not interfere with the overall experience. I will definitely come back next year.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience!
An incredible and peaceful experience, it is one of the most beautiful hotels we have stayed. It is surrounded by nature, and a few minutes away from Tepoztlán so you are conveniently away from any city noise.
Stayed 1 night in Oct 2023

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness
The place is nice, Jorge made it better. The property needs urgent maintenance. The jets in the jacuzzi don`t work properly, there are many spots in the pool that have to be fixed and also some of the furniture needs replacement. Having the restroom inside the room, without a door is not a good idea.
Stayed 2 nights in Oct 2022

8/10 Good

Manuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the property is beautiful and very confortable! The service is very attentive and courteous. I didn't like that it's far from downtown, it's about15-20 minutes driving.....
Stayed 3 nights in Mar 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gem!
Stayed 1 night in Feb 2022

8/10 Good

xavier

Liked: Cleanliness, staff & service, room comfort
buena relajación
el lugar es my bello y muy tranquilo, el servicio es excelente, lo único que me parece le hace falta es mejor servicio de internet, la alberca es muy fría y el servicio de tv es Sky muy viejo y con muy pocas opciones les caería bien mas opciones.
Stayed 3 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and amazing views!
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and very beautiful place!
Stayed 3 nights in Sep 2020

10/10 Excellent

John, Mexico City

Travelled with partner
Liked: Cleanliness, amenities
Beautiful hotel. Very relaxing and nice room. My only complaint was the service. Very slow at times. There were only 2-3 other couples in the hotel. Maybe it was the pandemic. We will return in the future. Hopefully it will be better.
Stayed 2 nights in Nov 2020

10/10 Excellent

Ana Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!! Great service
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Allan, Tepoztlán, Morelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food, was excellent, service as well, waiters polite and friendly
Stayed 3 nights in Aug 2018

10/10 Excellent

Ricardo, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing place!
Wow! What an amazing place. Soo peaceful, beautiful grounds and amazing eclectic decor. The massage and Temazcal were amazing, food and service just as great. One of the best stays I've had in a while!
Stayed 1 night in May 2018

10/10 Excellent

Osmund, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this palace.
Incredible getaway with amazing staff! Totally recommend for anyone who needs to recharge. Close enough to the city center with a 10/15 minute drive.

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Workshop
Great stay

10/10 Excellent

Sebastian, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complete relaxation
Spectacular service, had a relaxing break

2/10 Terrible

Lara María

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó si volvería
Stayed 1 night in Mar 2024

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy hermoso y singular. Un ambiente muy cálido. El personal sumamente hospitalario. Perfecto para descansar y relajarte. Muy silencioso. Único punto es que está muy remoto, en medio de la nada.
Stayed 2 nights in Mar 2024

8/10 Good

Marco Antonio

Liked: Staff & service, property conditions & facilities
Hotel muy bonito, siento que le falta a las habitaciones, y un poco de limpieza, la entrada es un poco complicada, siento que esta hecho para solo el descanso, sin salir. Muy buena comida, y buen servicio
Stayed 2 nights in Nov 2023

10/10 Excellent

Jose Raul

Stayed 1 night in Oct 2023

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una propiedad situada en medio de los cerros con una vista maravillosa, las instalaciones magníficas, las habitaciones están perfectas para descansar, un lugar excepcional para relajarse y disfrutar La Paz y quietud
Stayed 1 night in Oct 2023

10/10 Excellent

Francisco José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023