2/10 Terrible
Paul
Business traveller
24 Sept 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Short in wiring it took several conversations to be moved I was in handicap and moved to regular room that was filthy hadn’t been cleaned in a month paint on the floor where the door was repainted entrance door to the room was warped I could literally see outside I had to insist on a clean towel after being told I wasn’t allowed one to reuse the one in the room already tub and fixtures had not been cleaned and the best part was purchasing a can of residual to kill the cockroaches. I have pictures of this and several external infractions especially exposed wiring and trash. I will be reporting these unsafe and unhealthy conditions to the Board of Health I will be coming to you for a full refund I would have left bother hotels were full and I didn’t have the funds to pay the difference in cost so I was forced to stay. I also was charged 147.00 on your site and received a receipt for $120 I will only be reimbursed the amount on the receipt where is $27 over charges refund coming from oh and I love the false advertisement of a free breakfast a single roll small bottle of warm Sunny D and an apple that I can’t eat bcuz of my dentures I did get a cup of paint thinner coffee. I cannot believe you would lower your standards to even list this type of accommodation. Or are you saying that it’s your policy recommend dumpsters to your clients
Paul
Stayed 2 nights in Sep 2024