Khaolak Emerald Beach Resort and Spa

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Khao Lak Beach

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Photo gallery for Khaolak Emerald Beach Resort and Spa

2 outdoor pools, free pool cabanas, pool umbrellas
Lobby
Beach Front Pool Villa | Living area
Bar (on property)
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 14 of 14 rooms

Family Room (Grand Deluxe)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Bathrobes
Hairdryer
Private bathroom
  • 62 sq m
  • Sleeps 2
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

Beach Front Pool Villa

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Separate bedroom
Bathrobes
Hairdryer
  • 62 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Pool Access

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Bathrobes
Hairdryer
Private bathroom
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Bathrobes
Hairdryer
Private bathroom
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Pool View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Bathrobes
Hairdryer
Private bathroom
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Bathrobes
Hairdryer
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Beach Front Villa

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Separate bedroom
Bathrobes
Hairdryer
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Pool View Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Beachfront Villa

  • Sleeps 2
  • 1 King Bed

Deluxe Grand Family Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Pool Access Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Beach Front Pool Villa

  • Sleeps 2
  • 1 King Bed

Deluxe Room With Garden View

  • Sleeps 2
  • 1 Double Bed

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About the area

Map
7/10 Moo 2 Ban Khao Lak, Ramkean, Thai Mueang, Phang Nga, 82210

What's nearby

  • Khao Lak Beach - 1 min walk
  • Little White Sandy Beach - 1 min walk
  • Khao Lak - 6 min drive
  • Bang Niang Beach - 9 min drive
  • Nang Thong Beach - 10 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 63 min drive

Restaurants

  • ‪เรอดัง - ‬3 min drive
  • ‪มันโภชนา - ‬3 min drive
  • ‪Ruan Thai Kitchen - ‬4 min walk
  • ‪Beach Bar - ‬4 min drive
  • ‪The Delicafe - ‬6 min walk

About this property

Khaolak Emerald Beach Resort and Spa

Upscale family-friendly resort near Khao Lak Beach
A beach bar, a poolside bar and a terrace are just a few of the amenities provided at Khaolak Emerald Beach Resort and Spa. This resort is a great place to bask in the sun with a beachfront location, beachfront dining and sunloungers. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner and seafood. Fitness classes and yoga classes are offered at the gym; other things to do include kayaking and beach volleyball. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with a waterslide, free cabanas and sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and supervised childcare (surcharge)
  • A billiards/pool table, multilingual staff and 1 meeting room
Room features
All 350 rooms feature comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with satellite channels
  • Balconies, fridges and free infant beds

Languages

Chinese (Mandarin), English, German, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: THB 688 for adults and THB 344 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Coffee Cup
  • Turtle Restaurant
  • Wai Wai Restaurant

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Gym
  • Kayaking
  • Playground
  • Sauna
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 1 2025 to November 30 2025 (dates subject to change):
  • One of the dining venues
  • One of the swimming pools
  • Meeting facilities
  • Recreation facilities
  • Supervised childcare
The property will be renovating from 1 May 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Exterior
  • Front desk
  • Lobby
  • Meeting facilities
  • Selected guestrooms
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1750.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately THB 688 for adults and from THB 344 for children
  • Airport shuttle fee: THB 2400 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: THB 1750.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Khaolak Emerald Beach Resort
Khaolak Emerald Beach Resort Thai Mueang
Khaolak Emerald Beach Thai Mueang
Khaolak Emerald Thai Mueang

Frequently asked questions

Does Khaolak Emerald Beach Resort and Spa have a pool?

Yes, this property has 2 outdoor pools and a children's pool. One of the swimming pools will be unavailable from May 1 2025 until November 30 2025 (dates subject to change). The property will be renovating one of the swimming pools from May 1 2025 until November 30 2025 (completion date subject to change).

Is Khaolak Emerald Beach Resort and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Khaolak Emerald Beach Resort and Spa?

Self-parking is free at this property.

What time is check-in at Khaolak Emerald Beach Resort and Spa?

Check-in begins at 2 PM.

What time is check-out at Khaolak Emerald Beach Resort and Spa?

Checkout is at noon.

Does Khaolak Emerald Beach Resort and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 2400 per vehicle applies.

Where is Khaolak Emerald Beach Resort and Spa located?

Located in Khao Lak, this beachfront resort is connected to a shopping centre, just steps away from Khao Lak Beach, Khao Lak North Beach and Little White Sandy Beach. Bang Niang Beach and Nang Thong Beach are also within 2 miles (3 km).

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Khaolak Emerald Beach Resort and Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 23 out of 99 reviews
Rating 8 - Good. 35 out of 99 reviews
Rating 6 - Okay. 31 out of 99 reviews
Rating 4 - Poor. 5 out of 99 reviews
Rating 2 - Terrible. 5 out of 99 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Swim up pool dirty. Food cold.
Stayed 4 nights in Mar 2024

6/10 Okay

-

Liked: Property conditions & facilities
Nel complesso una buona struttura ma con diverse criticità. Al nostro arrivo, ad esempio, in spiaggia non c'era un solo lettino disponibile e il personale dell'hotel era del tutto assente. Decine e decine di lettini con asciugamani distesi senza alcun ospite. Semplicemente gli ospiti lasciano il proprio asciugamano sul lettino non dando la possibilità ad altri di poterne usufruire. Ogni mattina era necessario alzarsi alle cinque per potersi accaparrare un lettino. Scandaloso!!! Passiamo ora alla camera da letto; ampia con bella vista sul mare ma da vero incubo. Nel sottotetto c'era una colonia di piccioni che cantava tutta la notte. I tetti erano strapieni di guano e lo si poteva notare dal terrazzino. Un vero schifo!!! Passiamo ora alla colazione: davvero abbondante e deliziosa. Peccato che sembrava di essere in un centro per rifugiati con gente che faceva le corse per accaparrarsi ogni ben di Dio. Avete presente le persone che non hanno mai visto un croissant o un'omelette???? Orde di persone che assalivano tutto ció che si presentava ai loro occhi. Una nota di merito va tributata al personale in camera, davvero premuroso e cordiale unitamente ai manager del front office davvero molto in gamba. Ringraziamo anche i ragazzi della piscina molto attenti alla sicurezza degli ospiti.
Stayed 10 nights in Jan 2025

6/10 Okay

Ferat

Stayed 9 nights in Dec 2024

8/10 Good

Ute Maria

Stayed 15 nights in Apr 2024

8/10 Good

Mark

Stayed 6 nights in Apr 2024

6/10 Okay

Jack

Disliked: Property conditions & facilities
Lever ikke op til 4 stjerner
Dette resort ligner et 4 stjernet men er kun 2. Fliser i pool falder fra hinanden, flere steder er gelænder til vores villa gået fra hinanden. Løse skruer i solsengen, condi center dårlig rengøring og ikke fungerende aircon. Måske lidt i forfald. Personale meget fint. God morgenmad og fantastisk beliggenhed.
Stayed 9 nights in Jan 2024

6/10 Okay

Shandiz

Bra läge nära stranden. Inte så rent hotell, vi hade en del små kryp i sängen trots att de bäddade rent Badrummet var ganska smutsigt också. Annars var personalen fina och jätte bra service
Stayed 4 nights in Jan 2024

6/10 Okay

Pascale

Trop grand complexe
Le complexe est situé en bord de mer. Il est fréquenté majoritairement par des russes. Énormément de monde au petit déjeuner. Le personnel de l'accueil n'est pas aimable du tout. Je me suis même fait rouspèté par un membre de l'accueil lorsque j'ai voulu m'inscrire pour la nevette se rendant au marché. Cet hôtel est trop grand, pas à taille humaine et cela se ressent sur le personnel de l'accueil. Seuls les russes semblent les bienvenus.
Stayed 5 nights in Jan 2024

10/10 Excellent

Nappakan

Stayed 3 nights in Nov 2023

8/10 Good

Joanna Patrycja

Stayed 6 nights in Feb 2023

8/10 Good

Yasmin Roya Alizadeh

Super Frühstück, sehr nettes Personal, schöner Strand, Supermarkt in der Nähe. Hatten einen schönen Aufenthalt
Stayed 3 nights in Feb 2023

8/10 Good

Chaiwat

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Tres bon hotel, proximite plage, personnel sympa, proximite petit resto.
Stayed 7 nights in Feb 2020

6/10 Okay

Felicity

Family hotel that needs some improvement
This is a FAMILY hotel. The kids pool is amazing, but if you don't have kids, I wouldn't recommend this hotel. Pros: Wonderful being on the water! Could walk to convenience stores, a few restaurants and bars. Decorations - the hotel really decorate for Valentine's Day. The elaborate decorations surprised us. There are multiple pools and the grounds are nice. Cons: The bed was lumpy and not comfortable. Our door had a crack where people could peek in. Our friends who booked two rooms did not have that same issue. The hotel staff was unable to refund our friends 250THB, after he talked with 4 different people. That's pretty silly. The happy hour drinks are all sugar and not very strong.
Stayed 2 nights in Feb 2020

4/10 Poor

Anja

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The worst hotel we have ever stayed at. This hotel claims there are a 4 star hotel but it’s not. It’s a 2,5 star hotel and that says it all!
Stayed 21 nights in Jan 2020

8/10 Good

Ari

Hei Hotelli on aivan loistavalla paikalla ja erittäin hyvä lapsiperheille.Ainoa iso miinus on hotellin keittiön taso ei osata hyödyntää olevia raaka -aineita thai keittiön osalta ja muutkin ruuat eivät herätä innostusta.Hotelli aivan oikea luokitus on 4 tähteä mutta keittiö 2 tai kolme T: Ari 30vuotta Thaimaassa käynyt
Stayed 9 nights in Jan 2020

10/10 Excellent

Celine

Virkelig venligt personale og rigtig god service!
Stayed 1 night in Jan 2020

8/10 Good

Donny

Superfint ställe med en underbar strand med en handfull restauranger som erbjuder sand mellan tårna. Extra plus till all personal som var fantastiska.
Stayed 7 nights in Dec 2019

10/10 Excellent

Roxy, Den Bosch

Personeel, kamers, kinderzwembad! Helemaal top was het!
Stayed 3 nights in Nov 2019

8/10 Good

Olof

Srort fint strandhotell -lite torftig restaurang
Fint hotell med perfekt strandläge och även pool som i princip ligger på stranden. Hotellets egna restauranger är dock ingen höjdare men det finns gott om alternativ på stranden.
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 8 nights in Apr 2019

10/10 Excellent

Verified traveller

Les piscines mériteraient d’être plus nettoyées voir filtrées Sinon le reste est très bien
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Easter Family Holiday
Stayed at the Khao Lak Emerald Beach Resort for 14 nights over the school holidays with my wife and two kids aged 2 and 5. We had a fantastic time at the resort our room was great and perfect for the 4 of us. Nice aircon thank god :-) It’s located directly on the beach so you can choose between the pool or the beach :-) we also took walks up the beach to visit other small beach shacks. The kids pool was great with a water slide and lots of shallow areas for my youngest to play safely in. Buffet breakfast each morning was good with lots to choose from and a fresh egg station :-) The only suggestion I would make is the the kids club could have more suitable hours so you can leave your children for a while as it is currently we could not make use of it which was a shame. All in all fantastic holiday and for sure we will be back to Khao Lak
Stayed 14 nights in Apr 2019

10/10 Excellent

Verified traveller

L'accueil et le service proposé a été très apprécié. Face aux éventuels problèmes rencontrés, le personnel s'est toujours efforcé de nous trouver la meilleure solution. Petit déjeuner très bien, emplacement de l'hotel bien positionné dans la région de Khao lak pour diverses excursions une activité sympa dans les alentours de l'hotel (resto, massages, etc). Petite remarque: une brève présentation des services de l'hotel (navette gratuite vers Khaolak à certaines heures, etc) serait un point d'amélioration à apporter.
Stayed 8 nights in Apr 2019

6/10 Okay

Verified traveller

Très belle plage et belle piscine à débordement avec vue sur la mer ! Personnel français très très disponible et à l’écoute. État général du bâtiment laisse un peu à désirer..
Stayed 10 nights in Apr 2019