Tierras Altas Holidays

This hotel is like an upscale hostel. Rooms are clean, staff was incredibly nice and helpful. Breakfast was a step up from continental. The sidewalks in front were torn up so harder to navigate to the door with suitcases. But not their fault. Thecardkey is used to turn on the electricity, so make sure you get two. The elevators are super old school with the pull gates and one was so tiny two people could squeeze into it. The hot tub is not a hot tub, but cold. The rooftop deck is fine, but up super skinny steep stairs. The main issue was the noise. We were next to a Health Club that played music all day till 10 at night Every day. Again the staff were awesome and it was clean.

Ficamos 5 noites muito bem instalados na suite 301 e o Hotel é lindo, tem uma localização ótima, serviço impecável. Porém foi muito ruim ter eventos em todos os restaurantes do Hotel no mesmo dia impossibilitando de tomar um café ou chá nos restaurante do Hotel. Fica a sugestão para sempre deixarem um dos locais abertos aos hospedes

Impecable atención e instalaciones.

Staff was lovely, location was amazing. The facility lacks attention to detail.

The staff here was phenomenal! We loved it as we felt very very safe.