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One Tijuana Otay

3.0 star property
Eco-certified hotel connected to a shopping centre in Tijuana with free breakfast

Choose dates to view prices

Photo gallery for One Tijuana Otay

Reception
Meeting facility
Lobby
Superior Room, 1 Queen Bed
Interior
In Mesa de Otay, One Tijuana Otay offers an eco-friendly retreat with a delicious breakfast buffet and convenient laundry facilities. Unwind in the hotel’s smoke-free premises, enjoy free self parking, or grab a snack at the deli.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi
The current price is €82
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 2 Single Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Free bottled water
Digital channels
Daily housekeeping
  • 19 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Free bottled water
Digital channels
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390

What's nearby

  • Autonomous University of Baja California - 5 min walk
  • Alameda Otay - 6 min walk
  • U.S. Consulate General Tijuana - 14 min walk
  • Parque Morelos - 5 min drive
  • San Ysidro Border Crossing - 8 min drive

Getting around

  • San Ysidro Transit Center Station - 9 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 8 min drive

Restaurants

  • ‪Agredanos Burguer - ‬7 min walk
  • ‪Buffalo Wild Wings - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Moma sushi + pizza - ‬7 min walk
  • ‪Mr. Pampas Do brasil - ‬4 min walk

About this property

One Tijuana Otay

Eco-certified hotel near Las Americas Premium Outlets
Consider a stay at One Tijuana Otay and take advantage of a free breakfast buffet, laundry facilities and a snack bar/deli. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A water dispenser, smoke-free property and a front desk safe
  • A lift, luggage storage and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 120 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with digital channels
  • LED light bulbs, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

Frequently asked questions

Is One Tijuana Otay pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at One Tijuana Otay?

As of 8 Feb 2025, prices found for a 1-night stay for 2 adults at One Tijuana Otay on 28 Feb 2025 start from €82.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at One Tijuana Otay?

Self-parking is free at this property.

What time is check-in at One Tijuana Otay?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at One Tijuana Otay?

Checkout is at noon.

Where is One Tijuana Otay located?

Located in Mesa de Otay, this eco-certified hotel is within a 15-minute walk of Autonomous University of Baja California and U.S. Consulate General Tijuana. Caliente Casino and Alameda Otay are also within 10 minutes.

One Tijuana Otay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 580 out of 1003 reviews
Rating 8 - Good. 215 out of 1003 reviews
Rating 6 - Okay. 97 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 65 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gerardo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Raymundo

Business traveller
Liked: Cleanliness, amenities
Stayed 1 night in Jan 2025

2/10 Terrible

Vanessa

Travelled with family
Disliked: Property conditions & facilities
Where to start… pillows smelled dirty, like sweat. When I asked the housekeeper to change them she said she would but that all of them smelled the same. The bedspread had an old blood stain, the bathroom shower leaked all over the tiny bathroom, there was mold and scum buildup in the shower and grout. Upon checkout I had to wait for the receptionist for over 10 minutes while one of the cooks helped me look for her, she wasn’t in the bathroom or the back office, she came waltzing in from somewhere outside the hotel. We were on the second floor and the noise was terrible, I could actually hear the person next door having a conversation with a family member on her phone! This hotel is dirty, ugly and much more basic than it seems on pictures. Also booking through Expedia cost me almost twice as much than if I would have made the reservation in pesos through the hotel website.
Stayed 6 nights in Jan 2025

10/10 Excellent

Angel Andres

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Jan 2025

6/10 Okay

Jose Luis

Liked: Staff & service
Disliked: Property conditions & facilities
The cleaning of the rooms can be improved throughout my stay I had to deal with dust falling on me while sleeping or coming from under the bed.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel with great location
Stayed 1 night in Jan 2025

6/10 Okay

Daniel

Stayed 1 night in Jan 2025

10/10 Excellent

Claudia

Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location with plenty of restaurants and entertainment .. noisy due to night life
Stayed 1 night in Jan 2025

6/10 Okay

Mateo Isaias

Stayed 1 night in Jan 2025

10/10 Excellent

eric, saugus

Liked: Cleanliness, staff & service, property conditions & facilities
I like it a lot I Walt’s used you guys
Stayed 1 night in Dec 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Shevon

Stayed 13 nights in Nov 2024

10/10 Excellent

Norma

Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area
Stayed 2 nights in Dec 2024

6/10 Okay

Fabian

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Location is the best, plenty to choose from, dirty small room, tiny bathroom, good breakfast foid
Stayed 2 nights in Dec 2024

8/10 Good

Gabriel, Hacienda Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice hotel , little small room but overall its a nice place to stay , lots of shops and restaurants bar and music in same plaza.
Stayed 2 nights in Dec 2024

10/10 Excellent

Luis

Stayed 1 night in Dec 2024

10/10 Excellent

lizbeeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Stayed 1 night in Aug 2024

6/10 Okay

Adriana

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

lizbeeth

Liked: Cleanliness
Stayed 6 nights in Oct 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible, super tiny, cramped up space. Service was horrible. Staff not helpful
Stayed 1 night in Dec 2024

6/10 Okay

Ariana, Escondido

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The property is walking distance lots of shopping stores. The hotel was dirty. Our bathroom wasn’t clean there was hairs in the shower. Room looked like it had not been swept in days.
Stayed 1 night in Dec 2024