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BELLUSTAR TOKYO, A Pan Pacific Hotel

5.0 star property
Luxury Tokyo hotel in Shinjuku with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for BELLUSTAR TOKYO, A Pan Pacific Hotel

Spa reception
Exterior
Presidential Penthouse (Kaze) | Private kitchenette
Reception
Junior Twin Room, Corner

Reviews

9.6 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
The price is €745
includes taxes & fees
19 Nov - 20 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Double Room, 1 King Bed, Corner

Junior Double Room, 1 King Bed, Corner

Junior Double Room, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Jetted bath
Separate bath and shower
  • 59 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Twin Room, Corner

Junior Twin Room, Corner

Junior Twin Room, Corner

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Deep-soaking bath
Shower/bath combination
  • 53 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds OR 2 Large Single Beds and 1 Single Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
2 bedrooms
Hairdryer
  • 82 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
Deep-soaking bath
  • 76 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Deep-soaking bath
Shower/bath combination
  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 2 Single Beds and 1 Large Single Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Deep-soaking bath
Separate bath and shower
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, 1 King Bed

Premier Studio, 1 King Bed

Premier Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Deep-soaking bath
Separate bath and shower
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, 2 Single Beds

City view

Premier Studio, 2 Single Beds

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Deep-soaking bath
Separate bath and shower
  • 53 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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Air conditioning
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About the area

Map
Kabukicho1-29-1, Tokyo, Tokyo, 1600021

What's nearby

  • Isetan Department Store Shinjuku - 11 min walk
  • Tokyo Metropolitan Government Building - 15 min walk
  • Shinjuku Gyoen National Garden - 2 min drive
  • Waseda University - 4 min drive
  • Meiji Jingu Shrine - 5 min drive

Getting around

  • Seibu-Shinjuku Station - 2 min walk
  • Shinjuku-nishiguchi Station - 6 min walk
  • Tokyo (HND-Haneda) - 42 min drive

Restaurants

  • ‪PIER'S CAFE - ‬1 min walk
  • ‪Reis Kebab Shinjuku - ‬1 min walk
  • ‪200yen bar moon walk 西武新宿駅前店 - ‬1 min walk
  • ‪ゴーゴーカレー歌舞伎町スタジアム - ‬1 min walk
  • ‪新宿かき氷専門店 - ‬2 min walk

About this property

BELLUSTAR TOKYO, A Pan Pacific Hotel

Luxury hotel near Tokyo Metropolitan Government Building
Shinjuku Gyoen National Garden is located near BELLUSTAR TOKYO, A Pan Pacific Hotel, which provides dry cleaning/laundry services, a bar and a gym. Take some time to relax at the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner and Japanese cuisine. Guests can connect to free in-room WiFi.
Additional perks include:
  • Full breakfast (surcharge), self-parking (surcharge) and a front desk safe
  • A porter/bellboy, a 24-hour front desk and a vending machine
  • Multilingual staff, concierge services and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All 97 rooms boast comforts, such as 24-hour room service and air conditioning, in addition to thoughtful touches, such as separate sitting areas and dressing gowns.
Extra conveniences in all rooms include:
  • Highchairs, baby baths and children's slippers
  • Hypo-allergenic bedding and free cots/infant beds
  • Toilets with electronic bidets, free toiletries and hairdryers
  • 42-inch LED TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and mini fridges

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 3,600 per night)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 6,325 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Bar Bellustar
  • Restaurant Bellustar
  • Sushi Jin-E
  • Teppan Ten-yu

Family friendly

  • Baby bath
  • Free cot
  • Highchair
  • Mini-fridge
  • Stroller

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 12650.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 6325 per person
  • Covered self-parking fee: JPY 3600 per night
  • Rollaway bed fee: JPY 12650.0 per day
  • High chair fee: JPY 0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Bellustar Tokyo, A Pan Pacific
Bellustar Tokyo A Pan Pacific Hotel
Bellustar Tokyo, A Pan Pacific Hotel Hotel
Bellustar Tokyo, A Pan Pacific Hotel Tokyo
Bellustar Tokyo, A Pan Pacific Hotel Hotel Tokyo

Frequently asked questions

Is BELLUSTAR TOKYO, A Pan Pacific Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at BELLUSTAR TOKYO, A Pan Pacific Hotel?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at BELLUSTAR TOKYO, A Pan Pacific Hotel on 19 Nov 2024 start from €744.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at BELLUSTAR TOKYO, A Pan Pacific Hotel?

Self-parking is available for JPY 3600 per night. Limited spots are available.

What time is check-in at BELLUSTAR TOKYO, A Pan Pacific Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at BELLUSTAR TOKYO, A Pan Pacific Hotel?

Checkout is at noon.

Where is BELLUSTAR TOKYO, A Pan Pacific Hotel located?

Located in Shinjuku, this luxury hotel is within a 15-minute walk of Okubo Park and Tokyo Metropolitan Government Building. Shinjuku Gyoen National Garden and Meiji Jingu Shrine are also within 2 miles (3 km). Seibu-Shinjuku Station is only a 2-minute walk and Shinjuku-nishiguchi Station is 6 minutes.

BELLUSTAR TOKYO, A Pan Pacific Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 48 out of 58 reviews" "
Rating 8 - Good. 7 out of 58 reviews" "
Rating 6 - Okay. 2 out of 58 reviews" "
Rating 4 - Poor. 0 out of 58 reviews" "
Rating 2 - Terrible. 1 out of 58 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was fantastic.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I rarely rave about hotels but the BELLUSTAR was very special. It’s a 5 star property but not at all fussy. Our stylish room was on the 42nd floor, with a great bathroom, very comfortable bed, nice sitting area and a spectacular view. The location is in the heart of Shinjuku with easy access to many sites and subway lines, but the noise and chaos can’t be felt or heard from the oasis of the hotel. Most impressive however was the unbelievable level of service. The concierge sent someone to the train station to purchase our bullet train tickets, and then wrote out detailed directions for what to do at the station. Can’t recommend the BELLUSTAR highly enough.
Stayed 4 nights in Oct 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve ever stayed at in my life. They thought of everything for the guest and they have the absolute best service I’ve ever had.
Stayed 1 night in Oct 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great view and friendly staff. Everything you would expect from a 5 star hotel. One point of criticism would be the quality of the in room dining.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and amazing staff that made my stay a memorable one even though we had some issues at first they were able to fix the error Expedia made.
Stayed 1 night in Oct 2024

10/10 Excellent

Tommy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful new hotel with amazing architecture and interior design. Truly a first class hotel with the most exquisite furniture and views! The staff’s welcoming gestures and service make you feel like an elite and never wanting to leave. So many great things to say about this place and I can’t wait to come back, such a beautiful property! The first 4 stories are restaurants and entertainment, the next few dozen are hotel Groove, then floors 37-47 are Bellustar. Breakfast is definitely worth it, you have a buffet option on floor 18 joined with hotel Groove, or a private al la carte breakfast on floor 45 with amazing views. Room toilet is separate from shower and bathroom sink. Floor to ceiling windows. 8am-8pm daily coffee and snack lounge included. 5pm-8pm beer, champagne, and wine tasting included. Beautiful high class hotel lounge and bar located on the 45th floor, or your option to mix with hotel Groove guests on floor 17 lounge, both are great. Service is moment is second to none, left my jacket at breakfast and about a minute walk to the elevator I hear running footsteps in which my server chased me to the elevator to hand me my jacket. First class all the way around. Only fault would be the sushi restaurant, no menu and no information on the Omakase style, to an American this isn’t common knowledge. $250/person I’d expect more. Regardless, lunch and dinner is amazing at the hundreds of options within walking distance.
Stayed 3 nights in Oct 2024

8/10 Good

Jun

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the noise, the police and ambulance siren, and the train track sound is very noticeable even on the 39th floor. I needed a noise cancelling headphone to be able to sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

LIFENG

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed one night. I appreciate the hotel staff being very understanding and trying their best to ensure our comfort. They all speak good English and all were very helpful. We enjoyed the beautiful view out of the full wall windows. This seems to be the tallest building in the area so the feeling was like the whole city at one glance. The room is big and new. The bathroom has separate shower and bath. The supplies in the bathroom is detail oriented and satisfying. The breakfast buffet on 17th floor was nice with some Japanese food touches. So many good experiences and will definitely visit again.
Stayed 1 night in Aug 2024

10/10 Excellent

miguelangel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is Great Good access to transportation Excellent Staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Eunhee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Tak Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Pick up car could only stop at B3, not the ground floor main entrance, very inconvenient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shervin

Liked: Amenities, property conditions & facilities
Wonderful hotel right in the middle of the action in Shinjuku. Very clean, modern, beautiful views. Highly recommend.
Stayed 4 nights in Jul 2024

10/10 Excellent

Zekiel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location. Staff very helpful and polite. Free lounge and drinks on the 46th floor a bonus.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ricky

Stayed 11 nights in Jun 2024

2/10 Terrible

Fiona

Stayed 2 nights in Jul 2024

10/10 Excellent

dillon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We opted for two corner rooms to share between our family of four. Both were incredibly beautiful and luxuriously appointed with unparalleled views from 40 stories up over Shinjuku. The area is known for its nightlife but if you’re not looking for trouble it’s completely safe and there are tons of restaurant and bar options for every budget around. An incredible hotel in the middle of probably our favorite city. Definitely looking forward to the next chance to come back!
Stayed 2 nights in Jun 2024

10/10 Excellent

Sum Ling Vera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

10/10 Excellent

John, Castro Valley

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean and exceptional service. Location is perfect. Right at Shibuya but not where its crazy busy, so you don’t feel so frazzled after a long day of shopping!
Stayed 2 nights in Jun 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Helpful staff
Stayed 2 nights in May 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. True 5 star service and experience. Staff were always very professional and polite. Very good gym. Had a very comfortable stay. Well worth the price of admission.
Stayed 3 nights in May 2024

10/10 Excellent

Jake, BIRMINGHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024