6/10 Okay
Steven
16 Dec 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This is the 2nd time I've stayed here; as I said in a previous review, this is an easy capsule hotel to stay at. No "forced check-outs" during cleaning each day and no "every time I leave or come back I have to check in with the front desk" nonsense. Staff is a bit of a mixed bag, ranging from quite friendly to not-super-friendly, but that's ok. The pillow is quite comfortable (although the bed itself isn't), the blanket's warm and the bathrooms (with 4 toilets on my floor) and showers are nice.
So why the (relatively) low score?
Well, you see....I would often go to a convenience store to get food, bring it back and sit on the "8th floor terrace" (ie. 'roof') and eat. One day, when I was done eating, the door to get back inside was locked. I knocked and knocked and maybe 5 (or 10) minutes later, someone happened to come onto the 8th floor and they opened the door for me.
When I had gone outside, there had been someone standing in the hallway, talking on the phone, waiting for laundry. I suspect that person was fiddling with the lock while they were on the phone and they left it locked when their laundry finished. (Nothing malicious, mind you.)
Right, a customer locked me out. Because the door leading to the terrace lets them do that. (In fact, it makes it pretty easy to do so.)
It that seems dumb to you....well, it seems dumb to me too. Perhaps the hotel could replace that lock with one that requires a key, so that only staff can lock the door?
Steven
Stayed 20 nights in Nov 2024