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Citadines Shinjuku Tokyo

3.5 star property
Suburban Tokyo aparthotel in Shinjuku with a 24-hour fitness centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadines Shinjuku Tokyo

Lobby
Flat-screen TV
Studio (Double) | Extra beds
Lobby lounge
Property entrance

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
    Gym
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
The price is €163
includes taxes & fees
19 Dec - 20 Dec

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About the area

Map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022

What's nearby

  • Isetan Department Store Shinjuku - 10 min walk - 0.9 km
  • Shinjuku Gyoen National Garden - 15 min walk - 1.3 km
  • Omoide Yokocho - 16 min walk - 1.4 km
  • Waseda University - 5 min drive - 3.5 km
  • Tokyo Tower - 6 min drive - 6.1 km

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Tokyo (HND-Haneda) - 38 min drive

Restaurants

  • ‪さっぽろラーメン 桑名新宿御苑店 - ‬1 min walk
  • ‪つけ麺大成 - ‬1 min walk
  • ‪カレー王国けらら - ‬2 min walk
  • ‪辛麺華火新宿御苑店 - ‬1 min walk
  • ‪松屋 - ‬1 min walk

About this property

Citadines Shinjuku Tokyo

Suburban Tokyo aparthotel in Shinjuku with a 24-hour fitness centre
A 24-hour fitness centre, self parking and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a fridge and a microwave.
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 2,750 per night)

Family friendly

  • Children stay free (see details)
  • Cot: JPY 550 per day

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; JPY 1,320 for adults and JPY 660 for children

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: JPY 4,840 per day

Bathroom

  • 1 private bathroom
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (105 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city centre
  • In the suburbs
  • Near a metro station

Things to do

  • 24-hour gym
  • Bicycle parking

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 160 units
  • Bicycle parking
  • Built in 2008
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Humane treatment of captive wild animals
  • LED lighting
  • Living plant wall
  • Local culture and ecosystem education
  • Reception hall
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
A scheduled water outage will take place on November 26,2024 from 10AM - 5:30PM. All facilities that use water will not be available during this time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4840.0 per day.
Cots (infant beds) are available for JPY 550.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1320 for adults and from JPY 660 for children
  • Self-parking fee: JPY 2750 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 4840.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Frequently asked questions

Is Citadines Shinjuku Tokyo pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Citadines Shinjuku Tokyo?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Citadines Shinjuku Tokyo on 19 Dec 2024 start from €162.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Citadines Shinjuku Tokyo?

Self-parking is available for JPY 2750 per night.

What time is check-in at Citadines Shinjuku Tokyo?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Citadines Shinjuku Tokyo?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Citadines Shinjuku Tokyo located?

Located in Shinjuku, this aparthotel is within 1 mi (2 km) of Isetan Department Store Shinjuku and Omoide Yokocho. Tokyo Anime Center and Tokyo Tower are also within 6 mi (10 km). Shinjuku-gyoemmae Station is 7 minutes by foot and Shinjuku-sanchome Station is 8 minutes.

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1603 out of 2661 reviews" "
Rating 8 - Good. 877 out of 2661 reviews" "
Rating 6 - Okay. 143 out of 2661 reviews" "
Rating 4 - Poor. 27 out of 2661 reviews" "
Rating 2 - Terrible. 11 out of 2661 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location for Shinjuku and its large park: then. Lots of local restaurants nearby. Connections very good vis nearby stations.
Stayed 8 nights in Oct 2024

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overalls is good, they also have washing and dryer machines.
Stayed 3 nights in Oct 2024

10/10 Excellent

Makara, El Monte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great two-week stay at Citadines Shinjuku Tokyo and highly recommend it for anyone visiting Tokyo! The hotel offers a perfect balance of comfort and convenience. It’s located in a quiet neighborhood, which made for peaceful nights, yet it’s just a short walk to a variety of dining options. Whether you're looking for local Japanese fare or international cuisine, there’s something for everyone nearby. The location was also ideal for getting around the city, with Shinjuku Station close by and the subway easily accessible for trips to other parts of Tokyo and even neighboring cities. This made exploring incredibly convenient. The staff were incredibly friendly and accommodating, always ready to help with any request. The room service was also top-notch—everything was kept spotless, and the amenities were more than sufficient for a comfortable stay. Overall, Citadines Shinjuku Tokyo made our time in Tokyo more enjoyable. It offers a perfect blend of great location, excellent service, and a quiet, comfortable retreat after a day of exploring.
Stayed 13 nights in Oct 2024

8/10 Good

Edward, Chevy Chase

Liked: Cleanliness, property conditions & facilities
modest but adequate physical plant excellent service
Stayed 5 nights in Oct 2024

10/10 Excellent

Marilen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean property , spotless. The neighborhood is in a quiet side of Shinjuku . Location is perfect if you want to stay in the Center but in a quieter side. The staff are very courteous and helpful. Room is quite big and spacious for an accommodation in the centre of Tokyo.One of the best accommodation we had. There is a complimentary coffee, tea and water 24 hours. It was a perfect stay, you added a pleasure in our Japan trip👍
Stayed 5 nights in Sep 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good location
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
It was a perfect location and a very nice, clean and very spacious hotel room. Comfortable, clean and quiet. The staff was awesome, friendly and helpful, and having laundry services on site was a game changer for me. From now on I’ll only look for hotels with laundry facilities.
Stayed 8 nights in Sep 2024

10/10 Excellent

Mary Jane

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Laniza

Liked: Cleanliness, amenities, property conditions & facilities
I absolutely had an amazing time during my 7 days stay at the hotel. I did not encounter any problems or issues. The wifi was fast. The room is always clean and tidy. The room is also spacious for a reasonable price. Train station is close by and Shinjuku/kabukicho is also close (about 15mins walk) or you can ride the bus (bus stop at the front of the hotel. The staff is very friendly and warm as well. The area though close to shinjuku is fairly quiet with less tourist. Will definitely book this hotel again if I come back to Tokyo.
Stayed 7 nights in Sep 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ggggggggggfgggggggggggggg
Stayed 6 nights in Sep 2024

8/10 Good

Xiaoxi

Liked: Cleanliness, property conditions & facilities
We enjoyed our stay. The price was a lot higher than initially advertised. It’s misleading.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jingyan, Wappingers Falls

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is very convenient. This hotel is only steps away from a bus station to Shinjuku and 8 min walking distance to the major subway stations. 7/11 is just around the corner. The staff there can speak fluent English. I found them very friendly too. One of lady front desk staff help me call the taxi to Shinjuku and show me the easy different options to the airport. They also help taped my broken luggage. Room is very clean. Enough space to put our 4 luggages inside the room.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
We’ve stayed at Citadines four years ago, and liked it well enough to return this year. The place is well maintained, very quiet, and with a great breakfast. A big part of the attraction is the front desk staff. They are very helpful and friendly. A big shoutout to Alessandro in particular, thanks for all your assistance!
Stayed 4 nights in Sep 2024

10/10 Excellent

ANITA

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The service and helpfulness were impeccable. The room was very clean and spacious. Housekeeping was great and they provided a pair of bath robes daily. The room came with a small kitchenette which was great The only complaint was that we could not figure out the ventilation and the only way to get airflow was by turning on the AC. Everything else was excellent. We would go there again!
Stayed 6 nights in Sep 2024

8/10 Good

Glenn

Liked: Cleanliness, property conditions & facilities
All good
Stayed 3 nights in Aug 2024

10/10 Excellent

Aron

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Aug 2024

10/10 Excellent

TYRONE

Liked: Cleanliness, property conditions & facilities
Great option
Stayed 4 nights in Aug 2024

10/10 Excellent

bob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel furnishes every detail needed for a pleasant and convenient stay. Truly friendly, efficient and knowledgeable staff. Thorough and polite daily maid service. Choice of soft and firm pillows. Large towels, first class shower control water flow, hot/cold adjusting unit. Convenient kitchenette. True black out drapes with overfold to really keep the light out. Large picture window and very efficient A/C system with fine tuning adjustment settings. Would definitely stay here again.
Stayed 9 nights in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, room comfort
Stayed 18 nights in Jul 2024

8/10 Good

Ross

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Chris

Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very english friendly and close to many eateries.
Stayed 4 nights in Jul 2024

10/10 Excellent

Bruno Rafael

Liked: Cleanliness, room comfort
Convenient location and nice rooms
Perfect location, easy access to the metro, and walkable to the shinjuku center and restaurants. The hotel took care of our luggage for the next trip and the Italian guy at the reception was very helpful with us. I recommend this property
Stayed 3 nights in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
The rooms were very roomy and the staff very helpful
Stayed 9 nights in Jul 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close enough to the action to walk, but a cab is only 800 yen if you’re tired or hot. It was far enough away to be safe and quiet. The surrounding neighborhood restaurants are very nice.
Stayed 2 nights in Jul 2024