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Grand Prince Hotel Takanawa

5.0 star property
Luxury Tokyo hotel in Minato with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Prince Hotel Takanawa

View from property
Japanese garden
Japanese garden
Club Junior Suite Deluxe King Room with Lounge Access, Non-smoking
Japanese garden
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Gym
The price is €140
includes taxes & fees
6 Jan - 7 Jan 2025

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Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Superior Twin Room, High Floor, Non Smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room, High Floor, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Shower/bath combination
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Club Suite Twin with Lounge Access, Non smoking

Club Suite Twin with Lounge Access, Non smoking | Living area

Club Suite Twin with Lounge Access, Non smoking

Highlights

Air conditioning
Heating
Club Lounge
Fridge
TV
Down duvet
Blackout curtains
Bathrobes
  • 64.2 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, High Floor, Non Smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, High Floor, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Shower/bath combination
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Suite King with Lounge Access, Non smoking

Club Suite King with Lounge Access, Non smoking

Club Suite King with Lounge Access, Non smoking

Highlights

Air conditioning
Heating
Club Lounge
Fridge
TV
Down duvet
Blackout curtains
Bathrobes
  • 64.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Non-smoking

Superior Twin Room, Non-smoking

Superior Twin Room, Non-smoking

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Shower/bath combination
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, High Floor, Non-smoking - Garden View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room, High Floor, Non-smoking - Garden View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Club Corner King Room with Lounge Access, Non smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Club Corner King Room with Lounge Access, Non smoking

Highlights

Air conditioning
Heating
Club Lounge
Fridge
TV
Down duvet
Blackout curtains
Bathrobes
  • 27.3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Non-smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, Non-smoking

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Shower/bath combination
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room, High Floor, Non-smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior King Room, High Floor, Non-smoking

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Shower/bath combination
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Corner (Upper Floor )

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Non Smoking, Corner (Upper Floor )

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Shower/bath combination
  • 27.3 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Corner

Superior Room, 1 King Bed, Non Smoking, Corner

Superior Room, 1 King Bed, Non Smoking, Corner

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Shower/bath combination
  • 27.3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Non-smoking - Garden View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe King Room, Non-smoking - Garden View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non-smoking - with Garden View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room, Non-smoking - with Garden View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Club Superior Double Room with Lounge Access, Non-smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Club Superior Double Room with Lounge Access, Non-smoking

Highlights

Air conditioning
Heating
Club Lounge
Fridge
TV
Down duvet
Blackout curtains
Bathrobes
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room with Extra Bed, Non-smoking - Garden View

Deluxe Twin Room with Extra Bed, Non-smoking - Garden View

Deluxe Twin Room with Extra Bed, Non-smoking - Garden View

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Shower/bath combination
  • 32 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior King Room, Non-smoking

Superior King Room, Non-smoking

Superior King Room, Non-smoking

Highlights

Air conditioning
Heating
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
Shower/bath combination
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe King Room with Lounge Access, Non-smoking - Garden View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Club Deluxe King Room with Lounge Access, Non-smoking - Garden View

Highlights

Air conditioning
Heating
Club Lounge
Free cots/infant beds
Fridge
TV
Down duvet
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Superior Twin Room with Lounge Access, Non-smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Club Superior Twin Room with Lounge Access, Non-smoking

Highlights

Air conditioning
Heating
Club Lounge
Fridge
TV
Down duvet
Blackout curtains
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Deluxe Twin Room with Lounge Access, Non-smoking - Garden View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Club Deluxe Twin Room with Lounge Access, Non-smoking - Garden View

Highlights

Air conditioning
Heating
Club Lounge
Free cots/infant beds
Fridge
TV
Down duvet
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Superior King Room with Lounge Access, Non-smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Club Superior King Room with Lounge Access, Non-smoking

Highlights

Air conditioning
Heating
Club Lounge
Fridge
TV
Down duvet
Blackout curtains
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room, High Floor, Non-smoking - Garden View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe King Room, High Floor, Non-smoking - Garden View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Down duvet
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Junior Suite Deluxe King Room with Lounge Access, Non-smoking

Club Junior Suite Deluxe King Room with Lounge Access, Non-smoking

Club Junior Suite Deluxe King Room with Lounge Access, Non-smoking

Highlights

Air conditioning
Heating
Club Lounge
Fridge
TV
Down duvet
Blackout curtains
Bathrobes
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Grand Suite Twin with Lounge Access, Non smoking

Club Grand Suite Twin with Lounge Access, Non smoking | Living area

Club Grand Suite Twin with Lounge Access, Non smoking

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
TV
Down duvet
Blackout curtains
Bathrobes
  • 122.7 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Junior Suite King Room with Lounge Access, Non-smoking

Club Junior Suite King Room with Lounge Access, Non-smoking

Club Junior Suite King Room with Lounge Access, Non-smoking

Highlights

Air conditioning
Heating
Club Lounge
Fridge
TV
Down duvet
Blackout curtains
Bathrobes
  • 40.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Suite Corner Twin Room with Lounge Access, Non-smoking

Club Junior Suite Corner Twin Room with Lounge Access, Non-smoking

Club Junior Suite Corner Twin Room with Lounge Access, Non-smoking

Highlights

Air conditioning
Heating
Club Lounge
Fridge
TV
Down duvet
Blackout curtains
Bathrobes
  • 47.4 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Princess Suite Twin Room with Lounge Access, Non smoking

Club Princess Suite Twin Room with Lounge Access, Non smoking | Living area

Club Princess Suite Twin Room with Lounge Access, Non smoking

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
TV
Down duvet
Blackout curtains
Bathrobes
  • 102.4 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Prince Suite King Room with Lounge Access, Non smoking

Club Prince Suite King Room with Lounge Access, Non smoking | Living area

Club Prince Suite King Room with Lounge Access, Non smoking

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
TV
Down duvet
Blackout curtains
Bathrobes
  • 102.4 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Grand Prince Hotel Shin Takanawa

Pool
Spa
Free WiFi
Restaurant
8.6 out of 10, Excellent, (1048)
The price is €139
includes taxes & fees
5 Jan - 6 Jan 2025
Grand Prince Hotel Shin Takanawa
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About the area

Map
3-13-1 Takanawa Minato, Tokyo, Tokyo-to, 108-8612

What's nearby

  • Tokyo Tower - 4 min drive - 3.6 km
  • Roppongi Hills - 5 min drive - 3.8 km
  • Tokyo Imperial Palace - 7 min drive - 7.1 km
  • Shinjuku Gyoen National Garden - 12 min drive - 12.6 km
  • Meiji Jingu Shrine - 12 min drive - 9.0 km

Getting around

  • Shinagawa Station - 6 min walk
  • Takanawadai Station - 7 min walk
  • Tokyo (HND-Haneda) - 24 min drive

Restaurants

  • ‪Devi Corner 品川店 - ‬7 min walk
  • ‪喫茶室ルノアール 品川高輪口店 - ‬5 min walk
  • ‪ゆで太郎高輪店 - ‬7 min walk
  • ‪Executive Lounge - ‬10 min walk
  • ‪Grand Prince Hotel Takanawa - ‬3 min walk

About this property

Grand Prince Hotel Takanawa

Luxury hotel near Tokyo Tower
Located close to Tokyo Imperial Palace and Meiji Jingu Shrine, Grand Prince Hotel Takanawa provides shopping on-site, a coffee shop/cafe and a Japanese garden. Treat yourself to a massage or other spa services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Smoke-free property, a ballroom and a 24-hour front desk
  • Concierge services, a gift shop and a reception hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 372 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • 40-inch TVs with digital channels
  • Fridges, heating and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,500 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: JPY 4,520 for adults and JPY 2,373 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Grand Cafe PATIO
  • Le Trianon
  • Lounge KOMYO
  • Wakatake

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on January 14, 2025 and February 3, 2025 from 1-5 AM. All facilities that use power, including lifts will not be available during this time. There may be a 6-hour delay with internet access after power is restored.
Breakfast is not included in the breakfast rate plans for children ages 0-5, and can be requested on-site for the listed child breakfast fee.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 September to 19 July:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 4520 for adults and from JPY 2373 for children
  • Self-parking fee: JPY 1500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests with tattoos are not able to use the on-site public swimming facilities and pool.
The optional pool fee of JPY 7,000 per person, per day, applies to guests ages 16 and above on weekdays, and JPY 9,000 on weekends, holidays, and August 14-16, 2024, for access to the Sky Pool. The same optional pool fee per person, per day, applies to guests ages 13 and above for access to the Diamond Pool. The pool fee for children ages 4-12 is JPY 5,000 on weekdays and JPY 7,000 on weekends, holidays, and August 14-16, 2024. Children ages 0-3 have access to the Diamond Pool at no charge. The optional pool fee is different for July 27, August 4, August 9 and August 24, 2024. Please contact property for more details.

We should mention

The seasonal pool will be open from 20 July to 01 September
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Children under 12 years old are not allowed in the hot tub without adult supervision
Guests with tattoos are not able to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hotel Takanawa
Grand Prince Hotel Takanawa
Grand Prince Hotel Takanawa Tokyo
Grand Prince Takanawa
Grand Prince Takanawa Hotel
Grand Prince Takanawa Tokyo
Prince Hotel Takanawa
Prince Takanawa Hotel
Takanawa
Takanawa Prince
Grand Prince Hotel New Takanawa Tokyo, Japan
Grand Prince Hotel Takanawa Tokyo, Japan
Grand Prince Takanawa Tokyo
Grand Prince Hotel Takanawa Hotel
Grand Prince Hotel Takanawa Tokyo
Grand Prince Hotel Takanawa Hotel Tokyo

Frequently asked questions

Does Grand Prince Hotel Takanawa have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from September 2 until July 19.

How much does it cost to stay at Grand Prince Hotel Takanawa?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Grand Prince Hotel Takanawa on 6 Jan 2025 start from €139.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Prince Hotel Takanawa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Prince Hotel Takanawa?

Self-parking is available for JPY 1500 per night.

What time is check-in at Grand Prince Hotel Takanawa?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Grand Prince Hotel Takanawa?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Grand Prince Hotel Takanawa located?

Located in Minato, this luxury hotel is 2.2 mi (3.5 km) from Tokyo Tower, and within 6 mi (10 km) of Tokyo Imperial Palace and Meiji Jingu Shrine. Ueno Park and Sensoji Temple are also within 9 mi (15 km). Takanawadai Station is 7 minutes by foot and Shinagawa Station is 6 minutes.

Grand Prince Hotel Takanawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 1002 reviews" "
Rating 8 - Good. 249 out of 1002 reviews" "
Rating 6 - Okay. 75 out of 1002 reviews" "
Rating 4 - Poor. 38 out of 1002 reviews" "
Rating 2 - Terrible. 14 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Dislike: room thermostat was not working. We set temperature to 19 or 20 deg C but it kept showing ambient temp of 25-26 deg. We were too lazy to call maintenance so we just opened the window to cool the room even though it was winter. There was also an odour as u stepped into the room, smelled like toe jam/body odour, just by the entry way. Likes: within walking distance to shinagawa station. Highlight was u could eat breakfast at one of three outlets in both grand prince takanawa AND shin takanawa hotel (though the latter u would have to walk a bit via the back garden).
Stayed 4 nights in Dec 2024

10/10 Excellent

Shuji

Stayed 1 night in Dec 2024

10/10 Excellent

Hung David

Liked: Staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Robert, Chicago

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 4 nights in Dec 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very good.
Stayed 17 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Dominic Monte

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I’ve ever stayed at. The staff was friendly and kind as well as all the people in Japan as a whole. The culture there and the food are very unique and you must have an open mind. The garden they have is phenomenal and they also had a life-size Santa and reindeer ice sculpture when I was there. I can’t say enough about this property.
Stayed 6 nights in Dec 2024

6/10 Okay

william

Liked: Cleanliness, staff & service
Restaurants expensive in the 3 hotels, some better choices nearby. Hotel dated but quite acceptable. Helpful staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Jin, Henderson

Travelled with family
Liked: Cleanliness, staff & service, amenities
Gardens
Stayed 6 nights in Nov 2024

10/10 Excellent

Pedram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, really classy with a beautiful garden
Stayed 2 nights in Nov 2024

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large rooms!
Stayed 3 nights in Nov 2024

6/10 Okay

Richard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Japan for two months and this hotel was the worst. By Japanese standards, staff were not polite or helpful. Quite shocking actually. Food in the executive lounge for 10 days was very disappointing. No alternative dining options. We will never stay here again
Stayed 8 nights in Nov 2024

10/10 Excellent

widwant

Stayed 1 night in Nov 2024

10/10 Excellent

Agnes

Stayed 1 night in Oct 2024

6/10 Okay

Adorante

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There was a small cockroach found in our room, I notify front desk about it before the next guest comes in. Go find higher quality and or newer hotel in Tokyo Japan. I do not recommend this hotel
Stayed 2 nights in Nov 2024

8/10 Good

tokuko

Stayed 12 nights in Oct 2024

4/10 Poor

Anoop

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Poor impression right from checking in, staff's uniform looked worn, no proper instructions as to the elevators, no signage either. Room looked dated and bathroom even worse (Deluxe King Room, High Floor, Non-smoking - Garden View). There was no garden view from the room, it was the city which was ok. Air conditioning did not work, room was extremely hot with morning sun beating down on the windows. Tried to schedule massage from room, phone went unanswered when instructed to call dedicated massage line. Overall a poor experience staying at this property.
Stayed 1 night in Nov 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gardens are amazing. Location is literally a 5 minute walk from Shinagawa station and is super convenient for travel to most locations
Stayed 5 nights in Oct 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning property
Stayed 1 night in Nov 2024

10/10 Excellent

Amirjon

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Sep 2024

8/10 Good

David

Stayed 1 night in Oct 2024

10/10 Excellent

GLEB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best traditional gardens within any of Tokyo hotels; several quality local food restaurants; few minutes access to Shinagawa train station
Stayed 5 nights in Oct 2024

6/10 Okay

PATRICIA, Anchorage

We reserved a Club King Corner room but kind of confused with the "corner" wording as I was expecting corner windows with a good view, left & right. Our corner room was a regular room at the end of the hall with a city view.
Stayed 5 nights in Nov 2024

10/10 Excellent

nancy or michael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful gardens.
Stayed 2 nights in Oct 2024

8/10 Good

Yoko

Travelled with family
Liked: Cleanliness, amenities
We staid more than 2weeks, but no special treatment.
Stayed 17 nights in Oct 2024