Toledo Holidays

Wonderful stay and great experience overall!

Clean rooms, professional staff, and the location is prime both for transportation and for sights to see. Only negative was that they tried charging us for using the breakfast service more times than we actually did (we used it twice, but charged us for three times) and they added a minibar charge as well, even though we never used it. Didn’t like that. Thankfully, the concierge took off the charge, but it’s upsetting anything like that is even possible to begin with.

Was clean, inspiring and cool

The hotel is cool looking but the rooms were not very clean. Hallways weren’t very clean. The staff at front desk were amazing and super friendly/helpful. The beds were cheap and not comfy. The windows were not helpful with blocking out sound, you could hear conversations outside very clearly, ALL NIGHT LONG. If someone moved something on the floor above it was very very loud. The sky bar isn’t open to the public during the week. Only Thurs-sun. Bathroom was quite small and not easy to fit in, no counter space. Not enough towel holders for a room that sleeps 6.

Excellent services, facility needs improvement