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TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

3.0 star property
Guests find endless entertainment at this Torquay retreat, from archery and billiards to three inviting swimming pools and rejuvenating spa treatments

Choose dates to view prices

Located in Torquay City Centre, TLH Carlton Hotel and Spa offers a family experience within TLH Leisure Resort. Kids enjoy the arcade and playground, while adults join fitness classes or yoga. The Aztec Spa provides restorative body wraps and facials for relaxation.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
The current price is €95
includes taxes & fees
29 Mar - 30 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room

Single Room

Single Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Digital channels
In-room safe
Desk
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Digital channels
In-room safe
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Digital channels
In-room safe
Desk
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Triple Room (2 Adults + 1 Child)

In-room safe, desk, free WiFi, bed sheets

Family Triple Room (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Digital channels
In-room safe
Desk
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Digital channels
In-room safe
Desk
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Triple Room, Multiple Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Superior Triple Room, Multiple Beds, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Digital channels
In-room safe
Desk
  • Sea view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Digital channels
In-room safe
Desk
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Apartment

Apartment | Living area

Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed
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About the area

Located near the beach, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort is in Torquay City Centre, a neighbourhood in Torquay. Princess Theatre and Torquays Dinosaur World are cultural highlights, and some of the area's activities can be experienced at Torquay Marina and Torquay Golf Club. Travelling with kids? Consider Plainmoor, or check out an event or a game at Torquay United FC. Visit our Torquay travel guide
Map
Falkland Road, Torquay, England, TQ2 5JJ

What's nearby

  • Torre Abbey featuring heritage architecture, a garden and flowers
    Torre Abbey
    5 min walk - 0.4 km
  • Torre Abbey Sands showing swimming, a coastal town and a sandy beach
    Torre Abbey Sands
    8 min walk - 0.7 km
  • Princess Theatre
    Princess Theatre
    13 min walk - 1.1 km
  • Inner Harbour
    Inner Harbour
    17 min walk - 1.5 km
  • Riviera International Conference Centre
    2 min walk - 0.2 km

Getting around

  • Torquay Station
    8 min walk
  • Exeter (EXT-Exeter Intl.)
    37 min drive

Restaurants

  • Bombay Express
    3 min walk
  • Appleby's (Heritage Hotel)
    10 min walk
  • Gino's
    8 min walk
  • Subway
    8 min walk
  • Visto Lounge
    12 min walk

About this property

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

Family-friendly hotel located in Torquay City Centre
Take advantage of a terrace, a garden and a playground at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort. Treat yourself to a body scrub, a facial or a body treatment at Aztec Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and children's meals. Pilates classes and yoga classes are offered at the gym; other things to do include archery. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/games room.
You'll also enjoy the following perks during your stay:
  • 2 indoor pools and a seasonal outdoor pool, along with sunloungers
  • Full breakfast (surcharge), self-parking (surcharge) and smoke-free property
  • A 24-hour front desk, a banquet hall and luggage storage
  • Meeting rooms, a vending machine and a front desk safe
Room features
All 70 rooms boast comforts such as 24-hour room service, in addition to thoughtful touches such as late-night room service and free WiFi.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with digital channels
  • Electric kettles, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8 AM to 9:30 AM for a fee: GBP 12.95 for adults and GBP 7.95 for children
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Alberts Sports Bar
  • Aztec Bistro & Bar
  • Carlton Restaurant

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Pilates classes
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Yoga classes

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 12.95 for adults and from GBP 7.95 for children
  • Uncovered self-parking fee: GBP 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from May to September
Pool access available from 7:00 AM to 9:00 PM

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Carlton Hotel Torquay
Carlton Torquay
TLH Carlton Hotel Torquay
TLH Carlton Torquay
TLH Carlton
TLH Carlton Hotel
TLH Carlton Hotel Spa TLH Leisure Entertainment Resort

Frequently asked questions

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort have a pool?

Yes, this property has 2 Indoor pools, a seasonal outdoor pool and a children's pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort on 29 Mar 2026 start from €95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Self-parking is available for GBP 10 per day. Limited spots are available.

What time is check-in at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Check-in start time: 3:00 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Checkout is at 11 AM.

Where is TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort located?

This family-friendly Torquay hotel is located near the beach, within a 5-minute walk of Greek Orthodox Church of Saint Andrew and Torre Abbey. Torre Abbey Sands and Cockington Country Park are also within 15 minutes. Torquay Station is 8 minutes by foot and Torre Station is 12 minutes.

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Reviews

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort Reviews

7.8

Good

7.8

Cleanliness

7.8

Location

8.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 60 out of 182 reviews
Rating 8 - Good. 73 out of 182 reviews
Rating 6 - Okay. 22 out of 182 reviews
Rating 4 - Poor. 13 out of 182 reviews
Rating 2 - Terrible. 14 out of 182 reviews

Reviews

6/10 Okay

Evelyn

Liked: Cleanliness, amenities
The property was situated in a good place the spar was a good addition for the hotel
Stayed 2 nights in May 2025

10/10 Excellent

Ismerelda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for a holiday

It was good I enjoy my stay there,everything I needs was available
Stayed 2 nights in May 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing stay. loads to do, plenty of entertainment. Throughly enjoyed the pools and spa. Unfortunately our window in the room was broken so room was too hot
Stayed 1 night in Jul 2024

8/10 Good

Gennaro Aldo

Liked: Cleanliness, property conditions & facilities
The resort is fantastic. Great facilities. The room was excellent with a fantastic sea view. Staff were generally helpful and food good. Not great service in the Carlton hotel restaurant. Kept being pestered to pay immediately and werent given the option to have two or three courses. Had to decide up front and pay accordingly and werent allowed to have option for third course. Food was good though and generous portions..
Stayed 3 nights in Jul 2025

8/10 Good

Christine

Overall a good hotel, clean and comfy. Breakfast was good and available. Only down side was that there weren’t any glasses in the room for water.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Pleasant enough

Room excellent, food good, service just ok.
Stayed 1 night in Jun 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities
We have stayed at the Derwent a few years back so we knew what to expect when we booked the Carlton, the hotel is very clean and bed was comfortable but the rooms are dated but have what you need for your stay. Staff are friendly and helpful, breakfast was good.
Stayed 4 nights in Oct 2023

10/10 Excellent

Nisabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and tidy. It was very quiet and the services provided were amazing. The pool is free for guests of the hotel and it was just relaxing and the games room was great entertainment I didn’t even need to leave the hotel!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Avril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities, food and staff were amazing. Great activities on site. I will definitely returned. LOVE Torquay!!!
Stayed 5 nights in Aug 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very good next to city centre I didn’t like the bed was so uncomfortable and the room was so warm couldn’t put down the temperature and the breakfast wasn’t good it was poor and no much choice
Stayed 2 nights in Apr 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came from the west midlands to torquay, 2 adults and 2 children aged 10 and 6. This hotel was perfect for us all. The kids always had something to do. We had 1 day of bad weather but we didnt care as there were alot to do in the hotel. My youngest (staying with me and my partner) went to the toby club and did somr clay making with matt who was lovely whilst my eldest went down to the bunker and went off with a few other children and the lady who ran the club. He loved it and we felt ok leaving him. The swimming was amazing, we went a few times, i used the sauna and steam room and loved it. Staff were lovely wherever we went. Around torquay is lovely too, we loved the crab catching which is a must to do. Overall we would definitely stay here again when we come back to Torquay.
Stayed 4 nights in Apr 2025

8/10 Good

amina

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful weekend as a family of four, staying in a one-bedroom apartment. Although we slept on a sofa bed in the lounge area, which wasn't very comfortable, perhaps investing in a new sofa would help. The kitchen was well-equipped with an oven and a large fridge-freezer. The leisure facilities were impressive, featuring several pools as well as a hot steam room and sauna. While we didn't dine at the restaurant, we enjoyed a couple of drinks there, although they were a bit pricey, prompting us to venture out for food and drinks on most days. We ordered from Deliveroo on the first evening, which was quite convenient, and we also had an amazing curry at a restaurant called Tariks, located on the road from Torquay to Paignton. Although the exterior didn't seem glamorous, the food quality was exceptional. While the hotel itself is somewhat dated, it served perfectly as a base for our stay. The staff were welcoming and friendly, always available to provide helpful information. We would definitely consider staying here again.
Stayed 3 nights in May 2025

6/10 Okay

Gurdip

Liked: Staff & service
Disliked: Property conditions & facilities
First good things, the staff are nice n helpful, location is good if you want to spend time near beach and enjoy nearby amenties, bingo, entertainment were nice but no food allowed there, only drinks! Though food at Aztec bar was nice. pool and spa facilities were good, on first day, the pool water was very cold, 2nd day was less cold. Enjoyed firey n cold spa treatment (extra charges). Parking is free only if book directly with TLH(i saw a big sign in their sister hotel), non tlh bookings are to pay £10 per day, which adds up eq if you staying 5 days, i.e extra £50! Re: room, Our given room looked really old, tiles broken, door handle broken, some horrible smell, so we requested to change our room, the reception staff was helpful and offered us different room, this was little bigger n fresh, but same old tired room, broken bathroom tiles, black brown dirt mould around toilet seat, dirty windows, bathroom needs demolition and rebuilt,when walking around room n hotel squeaking noisy woods. Hotel decor is really old except the reception area, which seems to be recently renovated n looks nice compared to the rest of the hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing for families

Amazing facilites. Plenty for the kids to do. Really clean with friendly staff. Only minor complaint i have is the wait for drinks at the main bar. Highly recommend for a family break
Stayed 2 nights in Aug 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time on my short trip
Stayed 1 night in May 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
The Carlton hotel is in a great location within walking distance of the beach and nearby shops and places to eat. Staff very friendly and helpful. I stayed in the Toorak last year and had a lovely time. The only recommendation I would make is the property would benefit greatly from a bit of an update which is much needed.
Stayed 3 nights in Aug 2025

10/10 Excellent

Peter

Liked: Amenities
Great price. Tired interior but pretty good stay overall for the budget.
Stayed 2 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasent stay
Stayed 3 nights in Apr 2024

10/10 Excellent

Claudiu

Liked: Cleanliness, staff & service, property conditions & facilities
Briliant
Stayed 2 nights in Aug 2025

8/10 Good

Tracy

Liked: Staff & service, amenities
The bed was comfy but it wasn't big enough for my partner and myself. If your a vegetarian/ vegan like myself the food options you can purchase within the complex is very limited so you have to walk into the town centre to get what you're looking for. Staff are very friendly and helpful and the entertainment is good in the evenings. We've stayed here 4or 5 times.
Stayed 4 nights in Aug 2025

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay.. zxx
Stayed 3 nights in Feb 2025

10/10 Excellent

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel, I will be back shortly
Stayed 1 night in Jul 2024

6/10 Okay

Kay

Liked: Staff & service
Bed was comfy. Bathroom was basic nowhere to hang your clothes while having a bath. Lift to rooms was very slow. Overall I won't recommend it
Stayed 3 nights in Aug 2025

2/10 Terrible

Mariana

Disliked: Staff & service, property conditions & facilities, room comfort
Uncomfortable bed, no option of fresh air because windows didn’t open. bad smell. (Old peoples home)
Stayed 1 night in Sep 2025

8/10 Good

daren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time,hotel a little tired but with all amenities can be forgiven,superb time was had by all. We will definitely stay again.
Stayed 4 nights in Aug 2022